ComplaintsBoard Travel and Vacations Agoda Agoda is not secure

Agoda review: Agoda is not secure

Gavinna of US

Feb 04, 2026 7:11 am UTC

Verified customer

Featured review

I am both a host and traveler and AGODA customer service sucks all time. They do NOT verify bookings and do NOT validate reviews from guest. HOW come we had a bad review when we did not even have the booking record on our end in the first place? What's even worst, they insist on our property to have recieved the booking when I can attest with all the documents that our unit is booked through AIRBNB and not agoda. Reviews in AGODA are fake and not LEGIT

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Agoda - Reservation 235

Agoda - you cannot update your personal info with agoda 18

Resolved

Agoda - payment taken but no booking! 17

Agoda - Cancellation policy 7

Agoda - fraud 4

Resolved

Agoda - Hotel room

Agoda - voucher gift card

Agoda - Hotel booking

Agoda - unfair charges 1

Resolved

Agoda - meal options

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Agoda Contacts

Agoda phone numbers

+65 63 297 537

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Singapore

+1 (866) 656-8207

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United States

+1 (416) 216-4151

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100%
Confidence score

Canada

+44 203 027 7900

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United Kingdom

+61 280 662 868

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Australia

+64 93 391 656

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New Zealand

+43 720 380 085

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Austria

+32 26 200 818

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Belgium

+33 185 148 161

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France

+36 14 292 234

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Hungary

+49 698 679 9066

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Germany

+972 722 713 343

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Israel

+39 238 591 359

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Italy

+351 210 609 454

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Portugal

+7 495 705 9247

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Russia

+34 917 547 020

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Spain

+41 315 479 055

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Switzerland

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Bahrain

+86 400 821 8877

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China

+852 30 711 201

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Hong Kong

+91 226 101 4585

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India

+62 212 188 9001

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Indonesia

+81 357 679 333

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Japan

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Macao

+60 320 531 869

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37%
Confidence score

Malaysia

+968 80 074 317

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Oman

+63 22 469 092

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13%
Confidence score

Philippines

+966 115 108 738

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Saudi Arabia

+27 118 446 064

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South Africa

+82 260 222 443

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+886 287 231 285

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Taiwan

+66 20 164 106

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Thailand

+84 284 458 2393

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Vietnam

+971 43 197 490

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UAE

+55 114 280 5290

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Brazil

More phone numbers

Agoda emails

reviews@agoda.com

100%
Confidence score: 100%

Support

Agoda address

30 Cecil Street, Prudential Tower ? 19-08, 049712, Singapore

Agoda social media
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Nov 12, 2026
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