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I booked a hotel this past weekend through Agoda and I will say it's not worth it to save a couple of bucks. The hotel gave me a 30% off due to some issues in the room but the hotel isn't the problem. The problem is Agoda issuing me the refund. I've sent them proof of the refund email from the hotel and all I get is I have to wait 24-48 hours. This has been going on since Sunday March 16, 2025 and I'm still trying to get this resolved. Theres no number to contact them directly or no email. I am very disappointed and will never use Agoda again. I suggest everyone stays away from this company also.
