Agero review: Scamed by agero damage team

We are a contracted towing company through AGER0 SWOOP.
Unfortunately, we got scammed by this Firestone, customer, Emily Hurst and Agero damaged vehicle specialist Daniel Munoz.
We were called by the customer, Emily Hurst to tow her vehicle from the parking lot at Firestone to the overhead door or service entrance at Firestone. We dropped the vehicle at Firestone and the technician ran the car into the hoist and knocked off the mirror. The manager and a technician were very apologetic to the driver and the driver took photographs and videos and called Emily hurst the owner of the vehicle and told her what happened. Firestone employees said they would take care of it our driver left. After a few days, we get a call from Agero Swoop telling us that they're going to charge us back.$1,066.22. Agero claims representative (Daniel Munoz) automatically assumed we were responsible, even though we had all the pertinent information and photos. Upon several calls and no responses from vehicle owner, Emily hurst, agero's Daniel Munoz and now new service manager at the Firestone. No one will reply.
Vehicle Owner, Emily, hurst Firestone and Agero Daniel Muniz scammed us. All we were doing, was trying to do the right thing.
Beware of these people they take no responsibility for their actions.