A&E Factory Servicenot fixed/no show

J
This review was posted by
a verified customer
Verified customer

I had A&E come out to fix a leaking dishwasher. The parts were ordered and then installed. The issue did not get fixed. I rescheduled and there were 3 no shows and one that they did show but said they had no idea what to do. I called to speak to customer relations and was told I would receive a call with in 24-48 hours. I tried that twice but no one called back. I called back and asked for a supervisor and asked for a refund. The billing department is suppose to call back in one to two business days. I will wait to see if this works. If not I will take them to small claims court for the money. Poor customer support and service. I should bill them for my time!!

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