Advance Auto Parts review: poor customer service ( 1 comment)

I am making this complaint due to the extremely poor service I received at the Advanced Auto Parts on Memorial Drive and Moreland Ave. near my house in Atlanta, GA. I had ordered a harmonic balancer about a week prior to the store visit, paid, and was told it would be delivered to the shop in 1 day. I went out of town for a few days, so I wasn't able to pick it up until about 4 days later. I came in the shop walked up to the cashier said "Hi" and I was not greeted or responded to, so I proceeded to explain why I was there. I told the cashier I was there to pick up a harmonic balancer that had been delivered. Once again I received the silent treatment. So I assumed maybe she wants to see the receipt, so I began searching through my wallet to find my receipt. I finally found it after searching for 2 or 3 minutes. Mind you the cashier did not speak or get the balancer ready for me once I had the receipt, her entire aura was very rude and nasty. I finally handed her the receipt and she went to get the balancer and then handed it to me, and once again said nothing. I told her she was rude and asked to speak to the manager. She then responded that she was the manager and I was shocked and appalled. How can a store manager treat a paying customer so rudely I thought to myself. So I let her know, and she claimed she was not being rude even though she was. I have patronized this particular Advanced Auto Parts many times and never dealt with her, because many of the other assistant managers are much friendlier. However this one encounter with MIESHA, the manager for that day, will ensure that I never patronize this particular Advanced Auto Parts again. She should be reprimanded and put on a probationary period, because her attitude was very nasty and unprofessional and it is costing this store good customers such as myself and I'm sure many others that have dealt with this woman.