Activeforever.com

I get an email stating that all parts were not in box and no refund could be given, so I call them / keep in mind, the email they sent me has no contact name or phone number to discuss issue. So I looked them up and contacted them. Customer service was very rude and would not return my item, father in law tried it once and they told me it was severely worn - never worn - didnt fit by the way - very odd. Then customer service changed the subject and said I didnt return it correctly by their policy standards and again extremely rude. My experience with this company was terrible from start to finish. Would not recommend anybody using this company. Very sad

I placed the order on the website www.activeforever.com, which provided goods for elder people ad different aids. I paid about $1, 500, but after a week no response from the seller. I called customer services, and the agent told me that the order was in process. After 2 weeks I haven’t received my order and the seller continued to provide excuses. I asked to return money, but they told me to wait. I’m sick of their excuses and want money back. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.