Menu
ChicMarket Customer Service Phone, Email, Contacts

ChicMarket
reviews & complaints

www.chicmarket.com

Learn how the rating is calculated

1.0 11 Reviews

ChicMarket Complaints Summary

0 Resolved
11 Unresolved
Our verdict: Engaging with ChicMarket at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for ChicMarket has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of ChicMarket. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

ChicMarket reviews & complaints 11

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
0 review
Sort by:

Newest ChicMarket reviews & complaints

ComplaintsBoard
C
12:42 pm EDT

ChicMarket cubic zirconia eternity rings

I ordered two different cubic zirconia eternity rings from Chic Market which were way too big for me. I have been trying to contact their toll-free number and the recording STILL says they are out of the office for the 4th of July holiday. It is now July 19th!
I have sent them numerous e-mails and have yet to receive a reply. The rings are very cheap looking and are obviously made in China. I would even exchange them for a smaller size but no one will get back to me. RUN from this company - after they have your money, they don't know you anymore!

Read full review of ChicMarket
Hide full review
ComplaintsBoard
S
9:59 am EDT

ChicMarket 2 sets earrings

Order number 460112 still processing and it's been a week, where is my product, this www. Chicmarket, LLC seems to not exist it should not take a week for my 2 items not to have a tracking number, give me my item or return my money I m calling my card to cancel this order this LLC is a scam and full of lies also I will be notifying consumer affairs

Read full review of ChicMarket
View 0 more photos
Hide full review
ComplaintsBoard
A
12:01 pm EDT

ChicMarket the product in question is unknown. it probably is a chain necklace

On May 9, 2018, I made a purchase (order # 458293) for $21.98 with my American Express card and I received a confirmation (email). A few moments later I tried to make another purchase for a different chain necklace going to another shipping address for the amount of $19.98 using the same credit card. I was denied. I tried to use another card and this one was also denied. I called American express and they told me that there was no problem with using my card. Meanwhile I see that ChicMarket charged my American Exp. card for $19.98. I have not gotten a confirmation and I'm not even sure what item it is. When I went to "my account", a pending amount of $19.98 is shown and the $21.98 purchase is not even shown. Therefore, why was $19.98 charged and why haven't I gotten a confirmation so that I can be sure that it is the 2nd item I wanted to charge going to a different shipping address. If I don't hear from ChicMarket, I will call American Express and cancel the $19.98 item, so that I don't get charged for a sale that I don't have confirmed. My email address is: [protected]@sbcglobal.net and phone [protected]). My name is Aida Castorena. And now I can't even access my acct. with ChicMarket.

Read full review of ChicMarket
Hide full review
ComplaintsBoard
C
11:45 am EDT

ChicMarket jewelry

Just received my order and it was a cheap necklace, not the bracelet I had ordered! My order # 453136 for the bracelet . On the paper inside of the envelope the order # [protected]. The description of what was in the package was 7CTwPear-Shaped Sapphire Bracelet ! It was a square box with blue stones inside it on a cheap chain necklace . Item #RBS7200S is for the bracelet . Shipped on 3/5/2018. Tracking #9374869903502669467119

Read full review of ChicMarket
Hide full review
ComplaintsBoard
S
10:54 am EDT

ChicMarket return

Was given the ok to return an item but they will not contact me with return information or return label I have received e-mails from two separate representatives of this company.
They asked me to supply pictures of item and original packaging; which I did.
Ready to open dispute with PayPal
Cindy Hausburg
[protected]@me.com
https://www.chicmarket.com/account/orders/detail/426650

Read full review of ChicMarket and 1 comment
Hide full review
1 comment
Add a comment
S
S
Slimgood
, US
Jun 25, 2018 10:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Sunshine, I hope that you've screen shot your order with there logo because I did, it took two weeks for a real response about my order. When chick market realize I was not emailing them in a friendly manner lol. Well I went off OK. And told them that I reported them to the consumer affairs in Oklahoma City. So I advise you to do the same and PayPal is a piece of work too, it took 90 days for a refund from PayPal, when I ordered on eBay from a fraud, who were selling boots and I said never again, I learned my lesson for future reference use a bank card from the bank, cause soon as I notified them I'll be getting my money in 7 days, and I used my tactics with chick markets with threats to call media, trade commission I reported them to consumer affairs, and a person named briauna told me I'll get a refund in 3 days. I read another persons same matter so I did the same. Good luck! and stay on their [censored].

ComplaintsBoard
P
12:12 pm EDT

ChicMarket mkf suede saddle bag

I ordered this bag. Chic Market delivered a completely different bag. I sent it back with a request to have the correct bag sent to me or a refund. That was on July 26th. I am currently on the third circle of complaint. I'm about to sue them for fraud - assuming they really exist! There phone number appeared not to be in operation. I am seriously considering taking them to small claims court

Read full review of ChicMarket
Hide full review
ComplaintsBoard
B
1:36 am EDT

ChicMarket Bad site

I've ordered two different bracelets from www.chicmarket.com website. Shipping took longer than I expected, they said that it usually takes two weeks to deliver, but it took them 3 weeks to deliver my order.
When I opened the package I saw that they sent me two identical bracelets. I contacted Chicmarket customer care right away and explained what happened. I asked for a replacement but they claimed that they were not able to accept any returns. Very disappointed with this website!

Read full review of ChicMarket
Hide full review
ComplaintsBoard
J
3:56 am EDT

ChicMarket Refund

I have purchased three items from www.chicmarket.com website and my order arrived in a timely manner. Two items looked great but one was defective. I contacted customer care service and they said that I can return the defective item and they'll issue a refund. Seemed like a great deal. Following all the instructions I sent it back.
Waited patiently and decided to contact them again and ask why was it taking so long. Customer service did not reply. I'm very disappointed with ChicMarket.

Read full review of ChicMarket
Hide full review
ComplaintsBoard
A
3:41 am EDT

ChicMarket Fake reviews

Don't believe in any reviews you see on Chicmarket website, they all are fake and written by their employees. I ordered some items from this site and thing I received were terrible and rubbish. They never gave me a refund, so I left several negative reviews on their website. When I went online I could not find any of my reviews! I suggest everyone to stay far away from this place! These people are totally dishonest! If they would be a reputable company they would fix their own mistakes, but all they do is hiding them and scamming people out of their money!

Read full review of ChicMarket
Hide full review
ComplaintsBoard
M
5:06 am EST

ChicMarket Not worth it

Be sure to read their return policy that they only issue store credit only, not the original payment method. I've ordered a bag from ChicMarket website and when it arrived it was defective. So I called their customer service and asked for a refund. The rep that I spoke to insisted that there was nothing wring with the bag. After I sent them a couple of pictures they finally agreed to refund back to my credit card, but need to deduct some stocking fee. Absolutely ridiculous! Then I received a message stating they cannot refund my card and offered me a store credit! Total scam. I will never order anything from this place.

Read full review of ChicMarket and 1 comment
Hide full review
1 comment
Add a comment
T
T
turne
, US
Apr 24, 2016 5:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased a pair of ear studs showing a pair in a enlarged picture of over 1/2 inch. The ones I received are 1/8" wide. To small to manage putting them on. They are a Big Rip Off Joke.

View 0 more photos
ComplaintsBoard
L
7:47 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

ChicMarket - Not worth it

This company is actually a scam! Normally I do a little research and read reviews before ordering online, but unfortunately, this time I submitted my order and hit the send button. Two weeks passed and my order has still not been shipped out. They are very slow when it comes to delivery, but they charge your card very fast. Sending messages directly to the...

Read full review of ChicMarket and 4 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

ChicMarket contacts

Phone number

+1 (888) 361-4088

Website

www.chicmarket.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with ChicMarket?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with ChicMarket Customer Service. Initial ChicMarket complaints should be directed to their team directly. You can find contact details for ChicMarket above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about ChicMarket. Discuss the issues you have had with ChicMarket and work with their customer service team to find a resolution.