SUBMIT A COMPLAINT

Ackermans Storesphone giving problems

1
P Nov 20, 2017

Good day

My name is Phetela Mothea.I bought a STK phone on 06 September 2017 for R1299.00 which I asked about it to the manager before I can purchase it and I was told it is a very good phone that won't give me problems.within 2 months after purchasing the phone the battery started giving me problems, it does not last even 20minutes once the data is sert on.lately it doesn't charge at times .I have to use a universal charger all the times.I loose a lot of business because I use this phone for work and its off most of the times.I was at Germiston ackersmans store this morning for an exchange and I was told that the same phone I have has been booked for repair by a lot of people and it could take 3 to 5 months before I can get my phone back.I request that I get a an exchange of another phone of the same price or more.I have been supporting Ackerman's store for so long and I would be very happy if my reguest is cranted.please assist urgently, I should be out of the country before end of the week.

Regards

Phetele [protected]

Post your comment