Account Assure — fraudulent charges

I never enrolled in account assure. I have reported this company to the BBB and also filed a consumer protection complaint. this company is a fraud and I want my charges reversed. I also call almost every day and get the same scripted response from the customer service reps. they always say there are no other supervisors to speak to but if you call back, you'll get a different supervisor...so apparently there are more supervisors there, they just don't want to help you.