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Acaipure

Acaipure review: Charge not authorized by me 1528

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Author of the review
6:02 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I received my Visa statement today and there is a charge for $44.85. I did NOT order this and I will not pay it. I was to be charged only for the shipping cost of $4.95 for a FREE sample of Acaipure. Today is 12/4/08 at 3:55 pm.
I have tried to call and am on HOLD for over an hour. This charge will not be accepted. What kind of scam are you into? I want a credit to my Visa and a confirmation of that credit by mail and I will not wait--I want that credit to my account now and the confirmation now. I simply will not put up with this. Dez Roberts

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Acaipure - false advertising and charges 1
Resolved
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1528 comments
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Carol
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Dec 04, 2008 1:05 pm EST

Ordered and received one bottle of product...then two weeks later billed for another which was never shipped/received. Unable to contact by phone, message said to use website.

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Holly
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Dec 03, 2008 7:23 pm EST

I only accepted the free trial offer plus 2.95 s&h. I
nstead of only taking out the 2.95 they took out 44.85 out of my account. I did not authorize that. They have me down as ordering 2 other products but all i ordered was the free trial. I want my money given back to me minus the 1 item i did order.

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Mary Cohen
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Dec 03, 2008 3:01 pm EST

I sent them many e-mails telling them not to send this product till they let me know what the cost was. No responds just a charge on my credit card. I want my $44.85 back and do not send me any kind of product.

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Angie Salisbury
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Dec 02, 2008 5:18 pm EST

I ordered a trial free bottle and they sent it plus other items i didn't order and it was only suppose to be 4.95 for trial and they charged my credit card 41.85 and did it twice after i canceled it and never received any think else trying to reach them is a joke

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Peggy Paradise
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Dec 02, 2008 2:12 pm EST

I ordered a 14 day free sample of Acai at no cost. I did not receive the product and they have charged my Amex $44.85. I WISH TO CANCEL THIS ORDER, AND HOPE NO ONE FALLS FOR THIS SCAM. ALSO, I TRIED TO CONTACT THEM 4 TIMES AND WAS TOLD IT WOULD BE A 89 MINUTE WAIT. HOW IS THIS POSSIBLE?

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MARGARET TURNER
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Dec 02, 2008 12:22 pm EST

I tried to cancel before and i was told I would have to get one more order then it would be canceled. I just got my credit card and there is a charge for 44.85. for Nov. 14th. I don't want this product. so please cancel.

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KATHY VEITH
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Dec 01, 2008 6:04 pm EST

I have a charge on my VISA card for $41.85. Never rec'd any product.Was an unauthorized transaction. Tried to call company several times only to hear the weight was 86 or 87 minutes.

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Gina Schillinger
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Dec 01, 2008 12:32 pm EST

ad said free trail just pay ship and handling $4.95. I was billed $44.85 and no one answers the phone.

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gwen davis
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Nov 27, 2008 5:26 pm EST

I never ordered anything from them-- just clicked on to find out what it was. Noe I have a charge on my Virgin America Visa for something I never ordered or received.

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glo
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Nov 25, 2008 8:46 am EST

do not know address or anything about this company -they have ripped me of for $132.00 dollars. I do not want it and they charge me and I have not even gotten the product.

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arizona
Chandler Heights, US
Nov 25, 2008 8:23 am EST

I ordered the 0 free trial for 14 days. they charged me 44.95 for othere itemed not ordered tried to call but the hold times are 70 min at a time i have reported to the attorney general office here in Arizona. This place is a scam

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Suzanne
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Nov 24, 2008 6:03 pm EST

No surprise here...same story as I have noted hundreds of times on this board...advertised on weather.com...Oprah endorsed...try for 4.95 shipping...no obligation...just got back from the bank - cancelled my card and filed a complaint with my bank to fight the charges...

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Eileen D. dreher
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Nov 24, 2008 2:55 pm EST

charged my credit card with 2 months (84.85) and was only supposed to charge me for a shipping charge, the product was supposed to be free...

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Joan Allen
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Nov 24, 2008 11:13 am EST

Ordered free trial of Acai supplements and got charged 39.90 more than the $4.95 shipping I was supposed to be charged.

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Barb
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Nov 22, 2008 5:05 pm EST

My checking account being charged, for several months now and never recieved any produced. I didn't sign up for anymore than one bottle. I just want them to quit charging me. I didn't even like the produced.

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Montrese Albury
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Nov 21, 2008 3:10 pm EST

order the Acai Pure free trial and was billed for Hoodiburst gum and Hoodiawater for $41.85 as well as billed again a week later for $39.95 for a product I did not order or recive. I tried to contact them by telephone on 3 seperate occasions waiting up tp 71 minutes and then I was disconnected.

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Pamela Wright
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Nov 20, 2008 1:54 pm EST

they advertize a free trail for $1.95. they charged my credit card $41.85 on 10/31 and today $39.95. i only should have been charged $1.95. i tried to call email and chat on line. they are very bad, horrirable people. SCAM! SCAM!

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ursula cobb
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Nov 20, 2008 10:39 am EST

I did not receive the product and was overcharged. Tried calling and can't contact them due to long wait on phone. what do you suggest I do? Ursula Cobb

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Edith VanLeuken
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Nov 20, 2008 9:43 am EST

I responded to an add in good faith and was supposed to recieve a free sample and pay only for shipping
but they sent extra items without my consent and billed me $44.85 this company is a big rip off and
I would not recomend them to anyone and I will never do business with them again

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Lordy
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Nov 18, 2008 4:55 pm EST

I was scammed, order a trail for $4.95 and they charged me $44.80. They wont reply back to emails & I waited 55 minutes on the phone when they laughed and hung up without talking to me. Thank God it was their dime, not mine.

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Jill
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Nov 17, 2008 5:50 pm EST

I responded to a TRIAL offer; which I was only to be charged $4.85. Instead I got charged $40.85 & on top of that my bank ended up adding another $29.00, as my account ended up overdrawn. I can't afford to lose money like this ... I'm inches away from total financial ruin.

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N.Kendrick
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Nov 17, 2008 4:18 pm EST

The charge of $44.85 being charged when it was a sample and they are taking advantage of people ordering the sample for $4.99 and charging for a supply for a longer period which wasn't ordered.

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brenda kronjak
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Nov 17, 2008 11:43 am EST

Never got product and was to be 1.95 and was charged 41.95 to my account - you cannot get thru to any phone numbers nor is there any numbers to call them or complain to them on their website
Please have this company Terminated from fraudulent of other customers.

Brenda L Kronjak

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shari
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Nov 15, 2008 6:29 pm EST

received trial offer and within the trial period cancelled the product and I am still getting billed for the product monthly through my credit card.

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Brian D. Hartl
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Nov 14, 2008 10:28 am EST

Ordered trail for shipping of 1.95 on visa. Have been billed as of this date 41.95-39.95-44.95 received no product other then trail size plus 3 other items that i sent back by registered mail Sign registered receipt shows that returned product was signed for on 10-14, 2008.

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deb
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Nov 13, 2008 8:23 pm EST

i just wanted a sample i was lonely supose to be charged shipping and handling my account wa sover drawn now i have to pay nsf fee i did not ask for this i will be taking this futher i want my money back $44.50 and the $38.00 nsf

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Sonia Cevallos
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Nov 13, 2008 2:28 pm EST

I order and item for $4.95 for shipping only and they send me other items that I did'nt order with the total amount of $44.85.What is this a rip off company that tells you, your are getting something for free and try to milk you for something else and then they charge you for items you do not want .

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JANETTA
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Nov 12, 2008 3:54 pm EST

Ok, they got me too. Ordered the stuff 1 month ago for 4.95. They called me 2 days ago, I cancelled and told them I didn't want it. Charged my account for 39.95. I'm on the phone right now holding (have been for 34 min.).

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Mary C. FELKER
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Nov 12, 2008 2:47 pm EST

Ordered free sample for $4.95 and was charged $44.95 and $39.95 a month for something I did not order. I paid $7.00 to return by UPS and am still being charged. THIS IS A REAL SCAM

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Rosanne D'Andrea
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Nov 12, 2008 9:58 am EST

I never ordered this product and I want it to stop being delivered. It came 3 times already! Stop harassing me with this product and stealing my money!

Rosanne D'Andrea

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Rebecca Neumann
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Nov 10, 2008 10:12 am EST

My credit card has been charged $39.95 10/14 $44.90 1 week later. These charges are not authorized. I have tried calling number on charge summary and it will not go through.

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Selina Skinner
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Nov 09, 2008 12:51 pm EST

I have been charged for a product that I have returned almost a month ago and my credit card has not been reimbursed for the charges. I have just received another package. I am returning this. I need to receive a refund.

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Wendy
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Nov 06, 2008 12:35 pm EST

I was billed 39.95 for Acaipure that was never sent to me. I tried numberous times to contact this company and have waited on hold for over an hour and still wasn't able to talk to anyone there.
This is very disturbing that it can't be cancelled without someone picking up the damn phone on their end.

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Kpaul
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Nov 04, 2008 2:10 pm EST

I ordered free trail of Acai Pure and was charged $44.85 on my debit card instead of the shipping fee $4.95. This is a scam. I have not received my product.

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christine
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Nov 04, 2008 11:33 am EST

I canceled and returned product in Oct 2008 I was told I get a refund and now they are still taking money out of my account.STOP NOW

christine guillotte
315 nygarrd st
oregon wi 53575

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shirley carter
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Nov 04, 2008 8:51 am EST

this company has charged me three times for 1 sample, $1.99 is for shipping charge for sample, then they took out $39.95 + $44.90
i want my money back

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Karin Slane
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Nov 03, 2008 3:19 pm EST

Billed for items not ordered. upon attempt to reach company told I would be on hold for 45 min. Web site non-existant...

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vmiller
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Nov 02, 2008 12:00 pm EST

Pills sent along with drops that cost over 39.95 plus gum of 9.95 are crap. Only thing that happened was 200.00 medical bill for stomach problems. Caused great abdominal distress.

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kristine
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Nov 02, 2008 10:39 am EST

I AM GETTING CHARGED FOR A PRODUCT I NEVER RECIEVED . THIS WILL BE 2 TIMES WITHIN A MONTH. I AM REALLY SICK OF IT. I CAN'T AFFORD FOR THIS TO KEEP HAPPENING. OUR ECONOMY IS BAD ENOUGH. I NEED TOO CALL THIS COMPANY. TOO SETTLE THIS MATTER RIGHT WAY. IT'S SAD HOW THESE COMPANYS CAN TAKE ADVANTAGE OF PEOPLE.

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Lisa Lee
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Nov 01, 2008 10:06 pm EDT

I ordered 1 free bottle pay shipping only and they hace charged my account two other times once for $39.99 and then $44.90. This over $80 and I do not have that kind of money to through away.

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