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Acaipure review: Charge not authorized by me 1528

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Author of the review
6:02 pm EST
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I received my Visa statement today and there is a charge for $44.85. I did NOT order this and I will not pay it. I was to be charged only for the shipping cost of $4.95 for a FREE sample of Acaipure. Today is 12/4/08 at 3:55 pm.
I have tried to call and am on HOLD for over an hour. This charge will not be accepted. What kind of scam are you into? I want a credit to my Visa and a confirmation of that credit by mail and I will not wait--I want that credit to my account now and the confirmation now. I simply will not put up with this. Dez Roberts

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Acaipure - false advertising and charges 1
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1528 comments
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j simmons
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Nov 01, 2008 4:32 am EDT

ordered acai free sample endorsed and used by Oprah Winfree S&H $4.95, now my bank account has been debited what do i do now apart from not being so stupid in the future!?

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marietta
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Oct 31, 2008 10:59 am EDT

i requested the free sample and I thought that was it now I see they withdrew 40.00 from my bank withough authorisation I do not want to use their product anymore nor have they sent me the new botle.,

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karla
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Oct 31, 2008 12:07 am EDT

I also bought the acaipure and they charged me too much then one month later there is another charge on my account from the same people this is a crime and something needs to be done about it.

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james powell
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Oct 29, 2008 7:28 pm EDT

The price I was given for ordering was not what was put on my credit card. It went from $4.95 t0 $44.95. I have returned your product and do not want to receive anymore shipments. I have called my credit card and told them not to accept anymore charges from your company.

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Diane
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Oct 29, 2008 1:45 pm EDT

I've called many, many times to advise them of the double billing. Always a recording- then switch to music, then recording again. Never a live person. I have called different times of the day, during their mountain time business hours. It's always the sam, recording and. No response.

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Pam G.
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Oct 29, 2008 11:56 am EDT

I ordered a free trial size of AcaiPure for a fee of $4.95 for shipping only, without any further commitments, my dedbit card was charged $44.85 through a company on my bank statement named CCNNUTRA. I had to e-mail the company to request a refund of the difference without further committment. I will keep you updated.

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Zoa Vandiver
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Oct 29, 2008 7:10 am EDT

Acaipure - ordered a free trail offer just to pay shipping, and was billed $44.85. This month I will billed again. How can I stop this?

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Cassie
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Oct 28, 2008 5:32 pm EDT

I ordered the FREE trail, that was only supposed to charger me for handling and shipping, which was supposed to be $1.95. about a month later I got charged $39.95 for a product i did not receive. Don't order, this is a scam.

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Diane RS
Port Orange, US
Oct 28, 2008 9:35 am EDT

I paid $1.95 shipping charges for a free offer and 1 month later they debit my bank account for $39.95 without my authorization.

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Ms Loving
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Oct 28, 2008 7:39 am EDT

I sent the product back. I had a tracking number and the product was returned on 10/18/08, I also email support@centralcoastnutra.net w/all the information and on 10/27/2008 they still took money from my account. I am filing a complaint with the BBB and contacting my back to get this company for fraud.

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sunny
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Oct 27, 2008 7:48 pm EDT

i ordered a free sample of acaipure and only had to pay s & h of 4.95. i was charged 44.95 and sent products that i didnt order

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Anita
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Oct 27, 2008 1:00 pm EDT

Emailed several times got an acknowledgement back after the second request to be patient and that they have many emails to responde to. I bet they do, if they were upfront with their FREE trials maybe they wouldn't have so many emails!

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carla parker
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Oct 27, 2008 9:50 am EDT

THE SO CALLED FREE TRIAL FOR ACAIPURE WAS NOT FREE, MY DEBIT CARD WAS CHARGED $41.95 FOR WHAT WAS SUPPOSED TO BE $4.95 SHIPPING, I HAVE NOT EVEN RECEIVED THE PRODUCT YET! I FEEL LIKE I HAVE BEEN SCAMMED, THIS TRANSACTION CAUSED AN OVERDRAFT ON MY BANK ACCOUNT AND I AM OUTRAGED!

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Evie
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Oct 23, 2008 10:45 am EDT

Ordered free sample plus shipping for $4.95 Charged card for $44.82. Tried to email and call but no response . Had to have my bank dispute it. Not consumer friendly.

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John Rivenburg
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Oct 20, 2008 11:51 am EDT

My account was canceled several months ago and I have been billed again for 39.00.I would like my credit card refunded.

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ollie crosby
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Oct 19, 2008 10:21 am EDT

I ordered this product (acai pure ) free trial offer for shipping only. $4.98. I received the product 4 dsays later. Included in the package was some gum and hoodia water that I did not order. $44.85was charger to my account . This is fruad . I will be contacting my attorny about tihs matter

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RICCILYNN
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Oct 15, 2008 11:22 am EDT

THIS IS A TOTAL RIPP-OFF. I WAS CHARGED $39.95 AND $44.85. I RETURNED THE BOTTLE THAT WAS SENT TO ME UNOPENED AND THEY HAVE CHARGED MY ACCOUNT TWICE MAKING ME OVERDRAWN TWICE! DON'T BUY IT THEY ARE LIARS AND THEIVES!

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Camille Gates
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Oct 13, 2008 2:11 pm EDT

I ordered a free trial at $4.95 shipping. I receive Hoodiburst Gum @$9.95 and Hoodiawater @$29.95. I did not order these items and want to return them. I* will need a return Merchandise Authorization number to do this. Please send it ASAP. Camille R. Gates

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Darlene Long
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Oct 13, 2008 1:44 pm EDT

Ordered a free sample was billed 44.85. Call compained then next month received the same thing again. Tried to call no one answers phone.

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lou
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Oct 07, 2008 12:43 pm EDT

This company overcharged me. I was to be charged $1.99 for shipping a free sample and they charged me $41.85.

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Nancy Noble
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Oct 07, 2008 12:11 pm EDT

This company has charged my account without me ordering anything. I ordered once but only once and did not order anything the second time...

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Erica Moran
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Oct 06, 2008 9:55 pm EDT

Have never received my product but was charged for it - $44.95 on a free trial then I read fine print. Tried to get a hold of company on my credit card account and was unable to get anyone to answer the phone.

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Barbara Cooper
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Oct 06, 2008 10:47 am EDT

Ordered AcaiPure, a diet drink, on 9/22/08. Credit card amount hit bank. $4.95 & $29.00. Today is 10/6/08, I have not received anything, Can not seem to get in touch with the company.

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Sister Julia
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Oct 06, 2008 8:55 am EDT

Sent for FREE sample and was to be charged $4.85 shipping. Instead I got charged for $44.85!
I called my credit card company and will work on getting a refund.
Sister Julia

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nell roberts
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Oct 03, 2008 1:08 pm EDT

Placed order for ACAIPURE--payment just for shipping $4.95 --never received product however, I went to this wesite and saw the complaints now I understand why I did not receive product and I am grateful==however I was charged for this product
what do I do?

thank you,
Nell Roberts

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betty serrano
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Sep 30, 2008 10:42 am EDT

I order a free trail of acaipure and right away they charge my debit card 44.85. i want to cancel this.

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Lisa Gendron
New Hudson, US
Oct 27, 2009 12:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Stop furter shipments. product doesn't work! Thank you, but no thanks!

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KATHY HOLMREN
Erie, US
Jun 03, 2009 7:58 am EDT

HARD TO CANCEL ORDER

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rose
Levittown, US
Jan 29, 2009 9:10 pm EST

NEVER ORDERED, NUMEROUS CHARGES ON MY CREDIT CARD

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deirdre giatrakis
stroudsburg, US
Dec 05, 2008 1:30 pm EST

I wish to cancel any further charges for any acaipure products

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danzgould
Needham Heights, US
Dec 05, 2008 7:41 am EST

My account was charged 3 times for onee delivery

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DOVIE HARVEY
SAN DIEGO, US
Dec 02, 2008 7:43 pm EST

wish to return package. please send label.

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Peggy Paradise
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Dec 02, 2008 2:03 pm EST

I did not receive any products, and was charged $44.85 on my Amex card. Please cancel order.

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Nancy Bowman
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Dec 01, 2008 3:55 pm EST

I was charged for two deliveries that I did not order and did not receive.

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pat fitzpatrick
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Dec 01, 2008 10:48 am EST

I ordered something and they sent me extra supplements and charged my account.

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MerryJones
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Nov 21, 2008 3:23 pm EST

Paid shipping for sample product- THe was charged $39.95 for another item i never received

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Mary Contreras
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Nov 17, 2008 7:26 pm EST

They charged two months on my credit card on acaipure I did not ordered or received.

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lindsay
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Nov 11, 2008 11:15 am EST

they have charges coming out of my account that shouldnt be

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Lillie Wade
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Nov 05, 2008 2:21 pm EST

i order a trial of acaipure i did not order this other things you send i am sending it back thanks

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paul h bolin
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Oct 31, 2008 8:18 pm EDT

sented more than trial size s/h 1.98 ended up 41.85