The complaint has been investigated and
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Abensoninappropriate behavior

C Review updated:

the officer in charge/Manager of abenson puregold valenzuela is very rude and deserves a punch in the face. we bought a flatscreen tv using my credit card my wife and i was simply asking of a promo that the card company had at the time and we were planning to avail of the said promo.when all of a sudden the staffs began to evade the topic and started to make up stories and the manager came up to us and voiced out a loud that they no longer offer such a promo, to emphasize the manager yelled !it was very unbecoming of a manager to act in such a manner.m wife and i was talking at the time when the manner yelled and butted in on our conversation and said they longer offer that promo, while in fact it was not theirs to begin with it was the card company's!to further add insult the manager yelled a loud at one of his staff that he should give us vale because we no longer have money!a blatant insult to us customers ABENSON PUREGOLD VALENZUELA SUCKS! THE MANAGER HAS NO BREEDING OF GOOD MANNERS AT ALL AND IS NOT DESERVING TO HOLD SUCH A POSITION!ABENSON SHOULD NOT TOLERATE THIS KIND OF BEHAVIOR ESPECIALLY FROM AN OFFICER IN CHARGE OF A BRANCH.


  • Gr
    Grace Montalbo May 26, 2019

    Bumili kami ng panasonic aircon CS-XU12VKQ- Model No. Indoor unit. 1.5hp. Pagdating sa bahay namin ayaw nila iinstall kc dw masyado 15sq.m lang coverage area ng unit. Gusto nila isara un living room at ung hagdan namin. Magpapadala daw cla ng surveyor para inspeksyunin ang requirements nila. Ganito na ba talaga ang patakaran ng kumpanyang 'to? I mean gusto nila cguro is umiwas sa pagserve ng warranty pero parang pabor sa kanila to. In tha first place hindi yta nila ininform ung kapatid ko habang nagssales talk cla. They shouldve told him upfront.

    0 Votes
  • Re
    Reih Palma Nov 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Serial number-LE48M700
    We buy that tv after 1 month the tv needs to repair and the company are so rude they dont want to get the tv at our house we decided to bribg them the tv after 3 months still the tv is not yet okay.. We paid fair we received poor service from this company

    0 Votes
  • Ro
    Ronnel Ganac Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Good day!!

    Abenson Binan ibalik nyo yung unit ko!!! 2months na hindi ko parin nkukuha yung unit ko!!! Binili ko yan para gamitin hindi ipaservice!! Nakakabwisit kayo! 2months di parin gawa?? Sinong maniniwala sa ginagawa nyo!! Palitan nyo nalang dahil nung una palang yan na ang demand ko! Pero hanggang ngayon wala parin! Mga manloloko!

    -1 Votes
  • Be
    beck pabelona Jun 21, 2014

    We bought an Electrolux ETB2100PE at Avant trinoma Abenson branch, last Thursday June 19, 2014. Though they don't have the unit available in their stock but they do have units stock in their warehouse at pasig. So we didn't have the opportunity to check the unit and through good faith and assurance from the salesman of abenson that a brand new unit will be delivered on Saturday June 21, 2014 afternoon. They delivered the unit to our home, we checked the unit for scratches and unusual things that can be seen visually since we were advised not to turn the ref. on only after 8hrs, we thought that all is ok, so we signed the received copy and let the delivery guys on their way. But unfortunately after they had left my wife was cleaning the inner walls of the fridge behind vegetable crisper bin, she felt a big unusual bump on it, she called me to inspect the problem. Using a flashlight, I saw what is like something hot melted the plastic wall behind the vegetable bin then it hardened leaving an inflated impression and small lumps and bumps. I immediately called the abenson hotline to inform about the problem. They said that Sorry we cant address the problem at the moment due to the cut-off time (5p.m.) and will gona fix it tomorrow and the unit will replaced on Monday June 23, 2014. Well this is a problem because in good faith we were expecting a brand new no hassle refrigerator delivered because the unit wasn't available to be inspected before delivery, well according to our laws that the seller must ensure that the product has no hidden defect or damage.Because of this I'm not happy about this unfortunate experiences and I'm not looking forward to buy there again in the near future.

    0 Votes

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