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American Automobile Association [AAA] Reviews and Complaints

American Automobile Association [AAA] review: Waiting 4 hours and still no roadside service

M S of US

Mar 21, 2026 10:46 am EDT

Verified customer

Featured review

Called early Saturday morning after several calls to AAA they said after an hour and a half they could not locate a tow service to help me get to the dealer

They said their contractors don't like to work on weekends. In other words you can only have car issues during the week during business hours -

This is the second time in the past year and the first time they had to dispatch someone from over two hours drive away, Thought it was a one time problem but there will not be a third.

I am lucky i can call my auto insurance and have them help - local tow company and it will get to me quicker than AAA can assign my call to a tow company

Recommendation: Do not count on AAA to get you off the road.!!

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American Automobile Association [AAA] Contacts

American Automobile Association [AAA] phone numbers

+1 (800) 222-4357

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Emergency Road Service

+1 (800) 222-8252

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Membership Services

+1 (800) 793-0508

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Financial Services

+1 (866) 222-7871

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Insurance Sales

+1 (800) 222-4242

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Insurance Customer Service

+1 (866) 284-7222

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Motor Club Insurance Company

+1 (800) 222-7448

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Travel Services

+1 (855) 222-7879

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Website Support

+1 (407) 444-4240

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More phone numbers

American Automobile Association [AAA] emails

helpdesk@aaa.com

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American Automobile Association [AAA] address

1000 Aaa Dr., Heathrow, Florida, 32746, United States

American Automobile Association [AAA] social media
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