CB Retail Stores 7-Eleven Complaints #262-281

7-Eleven review: terrible cashier/clerk

YAS702 of Las Vegas, US

Aug 01, 2019 5:29 am UTC

I'm not sure of the clerks name but it's an older white male with glasses. He was very blunt with me and grabbed the wrong juul pod pack ( gave me a 3% box that cost $11.36) instead of the (5% pack that cost $11.80) instead of offering any way to sort it out he blamed me for the mistake by telling me that I should've checked the box rather than him listening to what I told him to grab. I specifically said Mint juul pods at 5% but clearly he couldnt care working as a clerk at 60 years old. Not only was i ripped off but I have bought hundreds of dollars of pods here and I haven't had any issues until this guy gets hired and screws everything up and now I have to see him there when I shop at 711 daily for snacks and pods. I would like this employee to be transferred or fired because he is just plain toxic and will do no good for your company or customers. I will be bringing my business and my friends to AM PM until I get a response or see that guy gone. So to sum this all up I was given the wrong product and ripped off and was offered no difference refund or product replacement for his own wrong doing.

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+1 (972) 828-7011

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+1 (808) 526-1711

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international.inquiry@7-11.com

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3200 Hackberry Road, Irving, Texas, TX75063, United States

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