CB Retail Stores 7-Eleven Complaints #182-201

7-Eleven review: Multiple problems

Donna McAfee of Dripping Springs, US

May 05, 2021 12:01 am UTC

On 2 May 21 I was in my frequently visited 7-Eleven store @ 5445 US-209, Austin, TX [protected] at approximately 1435. I purchased gas, paid for the pump, but there was no paper in the machine to collect a gas receipt. I then entered the store to purchase 2 SF Slurpee. The desired low sugar/sugar free flavor was no working (recurring problem). I then purchased 1 other flavor (not sugar free) Slurpee. There were no long Slurpee straws for my Slurpee (recurring problem). As I went to the register to pay I encountered an employee (male) and spoke to him about the frequency of the inoperable Slurpee choices (machine is always in a state or operability!)
When paying and planning my complaint, the fellas at the register could not even give me a receipt because of no paper in the register! Then I ask for the store # and they did not seem to know it! Maybe store # 36597?
I LOVE 7-ELEVEN! But this store needs help. I am a rewards' customer #[protected]... Just make it where I can have a sugar free Slurpee when I want it! This machine is out of order or poorly maintained 98% of the time! Thanks a lot...
Donna R. McAfee [protected]

Desired outcome: Address the stores shortcomings

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+1 (972) 828-7011

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Corp HQ

+1 (972) 828-7026

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+1 (604) 586-0711

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Canada

+1 (800) 255-0711

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+1 (405) 682-5711

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Oklahoma City

+1 (432) 580-8850

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Texas & New Mexico

+1 (435) 645-9595

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Park City, Utah

+1 (808) 526-1711

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international.inquiry@7-11.com

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3200 Hackberry Road, Irving, Texas, TX75063, United States

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