CB Retail Stores 7-Eleven Complaints #202-221

7-Eleven review: Lottery

Mario Vasquez of Austin, US

Apr 14, 2021 6:15 pm UTC

I went to 7/11 on Copperas Cove. Texas on Business 190. Next to Goodwill.

I had won 3 dollars, I brought in 5 dollars. 3 dollars in quarters, two single dollars.
I told the young lady that I wanted 8 quick picks.
She printed out 8 quick picks.
Then she says with the 3 dollars one I owe her 6 dollars
I was confused ? I ask her to count the money I gave her she said 5.
I gave her another dollar in quarters.

When I realize her math is wrong. I went in to correct her, I explained it to her.
I ask her before the extra dollar what did I give you. She explains 5 dollars and I repeat plus my 3 dollars won that makes 8?
She said the register said I owe 6 dollars. I ask her to stop for a second and listen to what she is saying. I gave her 5 +3 dollars that makes 8? Why are you asking for another dollar? She continued to tell me that that's what the register said.
She asked me if I wanted the dollar, but not if she understands that 7/11 is stealing from me?
I have no idea what she did? But the time I bought the tickets was on Wednesday, April 14, 2021. at 16:38:21 seconds.
This is not about my dollar but the disrespect I got after that.
She even told me I gave her 5 dollars and the 3 makes 8 but she continued to say the register said 6?

She started to tell me to leave instead of calling the manager?
What bother me is how she started to get terrified? I kept telling her " Listen to what you just told me " I won three and you gave me 5! I said added now not the register?
Watch the video please.

Desired outcome: Cashier needs to focus

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