7-Eleven reviews and complaints 1
View all 906 complaints7-Eleven - getting gas
I am writing to complain of the person that runs this 7-11 on August 8, 2019. I believe he goes by the name of Raj. I have only been to this store 4-5 times but every time I am in the store, the store owner is rude and very aggressive towards customers Today, I went in for gas and gas machine asked me to see cashier. When I went in the store Raj was very rude and told me I didn't know how to work the gas machine. After I reassured him I knew how to use it he proceeded to tell me the only way I could get gas was to prepay. I tried to explain to him that I wanted to fill up and didn't know exactly how much it would take. I told him I could leave my Black MasterCard with him so I could get it filled up and then he got belligerent and very rude. He told me i could give him an amount or I could leave he didn't care. I thought I needed approx. $20 so that's what I got but since I'm selling this car, I needed a full tank of gas. I had to drive to another gas station where I did not have to prepay and get an additional $9.00 of gas.
Raj is a bad reflection of your company. He is rude and hostile towards not only me but all customers. I actually witnessed him saying raciest things about a black woman that was being arrested across the street the last time I was there. I avoid going to this location because of this man's behavior. I did not think I would have to deal with him since I was just getting gas.
I think 7-11 is a great brand and I think it is really important that you know how this person is tarnishing your brand everyday.
Thanks/Becky Schwartz, [protected]; Schwartz.[protected]@gmail.com
Also, calling me "child" when I am 55-year old woman reflects the kind of human being you are with the name calling.
The way you treat and say no is very RUDE! My observation of you the last (4) times is that you are rude and I have heard you make raciest remarks towards different people. It is you that needs to grow up and get some patience.
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