CB Retail Stores 7-Eleven Complaints #262-281

7-Eleven review: employees that work the cash register

Ford8725 of Dallas, US

Aug 19, 2019 5:45 pm UTC

Complaint about the store located at 6881 Greenville, Dallas, TX 75231. I will not be going back there so that will resolve my complaints about this location. They overcharge you and know they are doing that. My first experience was pretty crazy with 13 transactions when getting 4 items of which 2 were slurpees that were free that day. The wrong items were listed, then I said they had it all wrong, then they did a credit and then the wrong thing again. I told them they were charging me too much but they disagreed. It ended up being only $1.50 they overcharged but I don't understand what they were doing with that many transactions.
I went again to this location on Aug. 17 and they overcharged me for 4 items. I told them there was a sign that had the price listed so I knew they were charging me too much. The sign said $1 for a medium slurpee. I got 4 and he charged me $1.39 each. When I told him he was overcharging me, he disagreed. I told him to go look at the sign. He studied it and studied it and tried to find something wrong with it, which he could not. We went back to the cash register and all he said was he didn't know about the sign. So, 2 experiences at this location and a problem each time. I will not be going back. I have tried to report the first instance on this site and never heard back from anyone.
Julie Ford
[protected]@sbcglobal.net

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3200 Hackberry Road, Irving, Texas, TX75063, United States

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