CB Financing and Loans 21st Mortgage Complaints #2-21

21st Mortgage review: Pay off!

Pay off! of US

Oct 16, 2026 2:29 pm UTC

Verified customer

Featured review

I recently paid off my mortgage early and with my final payment being mailed in and was a few days past the due date and I told my representative from 21st mortgage that it would be and they still marked it as such in my credit report and also my credit rating plummeted! You would think by doing the right thing by informing them it would be just a couple days late they wouldn’t put that on my report, very disappointing, and 21st you can do better by your customers!

Claimed loss: My credit report!

Desired outcome: Remove from my credit report

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21st Mortgage phone numbers

+1 (800) 955-0021

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+1 (865) 523-2120

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+1 (865) 292-2100

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+1 (865) 292-2120

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21st Mortgage address

620 Market Square, Knoxville, Tennessee, 37902, United States

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Oct 19, 2026
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