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InterContinental Capital Group
reviews & complaints

InterContinental Capital Group
reviews & complaints

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7 complaints
3 resolved 4 unresolved
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2:33 pm

InterContinental Capital Group - Notice of fnma enhancement

I received a letter that is made to look like it's from an official governmental agency saying I qualify for a FNMA program to reduce my mortgage. VERY DECEPTIVE!
It is important to track this kind of deceptive information so that people do not get suckered into making moves because they believe they government is wanting them to do it.
You can see the notice I received in my attachment.

Desired outcome: Warn others of this horribly deceptive practice.

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3:30 pm

InterContinental Capital Group - credit reporting

Family member contacted company on 5/30/17 stating they were helping qualify for a mortgage. Broker ran credit report, discussed financial profile and then handed family member entire credit file with never contacting me or getting permission.
We inquired about the transaction to only to be told that it happened due to a long standing friendship the family member had with the employee. They will reimburse for a life lock subscription only when we can prove we have paid for it in advance and will try to have the inquiry removed with no guarantees.

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3:47 pm
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InterContinental Capital Group - Dishonest

Carlos Gomez from ICG bank contacted me by phone and email saying he could help with my mortgage needs. Now I am working to buy a house but my credit is shot so I will be renting for quite some time. I emailed Carlos and told him thank you for the contact but because my score is so low (and I gave him the exact score) I am automatically not qualified for a...

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5:03 pm
Verified customer This complaint was posted by a verified customer. Learn more

InterContinental Capital Group - Misleading Email

I received an offical letter today from ICG concerning insurance premium changes for loans endorsed on or before May 31, 2009. After trying to weed through the several pages included with the letter, and being totally confused with the legal terms and supposedly new laws and regulations put into effect, I almost picked up the phone and called ICG to "open a case number". This letter led me to believe that there would be a change in my MIP because of new laws and regulations put into effect, little did I know it was just an advertisement to refinance my loan. This letter has upset me to the point to write this and next step will be to go to the BBB. I am bombarded every day with scams and bum deals, I can usually recognize them immediately. This one almost got me. I do not appreciate being duped. Stay away from ICG.

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

InterContinental Capital Group - I thought they were bad, I beg to differ!!

Before I refinanced my home, I had to research a lot of the banks and lenders that were calling me trying to solict my buisness. I spoke with a senior loan officer from ICG Home Loans (Intercontinental Capital Group, INC) and was impressed from what he was saying. He educated me on the process, the terms, the closing costs, etc. I thought it was to good to...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

InterContinental Capital Group - I was perfect... so were they

I have to admit i was very skeptical when i spoke with the overly charasmatic loan officer on the phone. I received a call within seconds of submitting my inquiry online for my refinance. This to me shows desperassion. Putting that all aside, i am very grateful i received their call first. I ended up saving over 400 dollars a month while keeping my closing...

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1:12 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

InterContinental Capital Group - Misleading

Higher costs than most banks and misleading advertising. Be careful if you are thinking about doing business with this company read the link below for some additional consumer reviews. http://www.mortgagegrapevine.com/thread/?thread=560771

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InterContinental Capital Group contacts

Phone numbers

+1 212 485 9610 +1 877 828 9569 More phone numbers
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