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1-800-Busydog Basement Technologies Customer Service Phone, Email, Contacts
1-800-Busydog Basement Technologies
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1-800-Busydog Basement Technologies
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1-800-Busydog Basement Technologies Complaints Summary

1 Resolved
0 Unresolved
Our verdict: With 1-800-Busydog Basement Technologies's perfect complaints resolution rate, you can expect exemplary service. However, it's beneficial to read beyond the numbers. Explore detailed customer reviews to understand the context behind their success. Familiarize yourself with the full range of services offered by 1-800-Busydog Basement Technologies and prepare clear communication for any interactions. Keeping a personal record of your dealings will help you navigate their services effectively and ensure your satisfaction with their performance.
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1-800-Busydog Basement Technologies complaints 1

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1-800-Busydog Basement Technologies We hired Busy Dog/Basement Technologies to demo and waterproof our basement

We hired Busy Dog/Basement Technologies to demo and waterproof our basement. On 12/31 due to faulty/poor workmanship we were forced to evacuate our home. Per Mr *** the "seal" to the basement failed. The dust from the sanding of the walls in the basement escaped the basement and filled and covered 3 levels of living space. Initially calls were not returned. Mr *** was completely unprofessional. When conversations with Mr *** proved to be pointless we were contacted by Mr ***. We immediately asked for a Restoration company to clean the house, Mr *** came to our home to assess on 1/1. He accepted full responsibility on behalf of Busy Dog/Basement Technologies. Despite our request for a restoration cleaning company, on 1/3 they sent a house cleaning company consisting of 2 young women. Multiple phone calls later, they finally sent a restoration company.The restoration company had to send in reinforcements as Busy Dog told them it was a "dusting job". We had to remove all the bedding and clothing from our home and bring 27 contractor bags filled with the above noted to the laundry mat and dry cleaners, Repair companies had to be called to fix the water valve they had broken during demo and repair the dryer and furnace clogged with dust. We were displaced from our home for 5 days. We were told by Mr *** to save all receipts for expenses incurred and submit to Busy Dog. We submitted on 1/21. No acknowledgement of receipt was made until I inquired. On 1/22 Mr *** said he "was away and would review shortly". Three weeks later and still no response so another email was sent on 2/10. Still no response. Another email was sent on 2/18 informing them we would seek legal action. On 2/19 "***" called to tell us she was "directed to call" and let us know "***" would be calling us that afternoon or the next morning. Again nothing. On 2/21 my husband called Busy Dog and was told "*** was not available" . We notified and filed a complaint with the Attorney General's Office on 1/24 as we have not had any contact with Busy Dog/Basement Technologies.

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Is 1-800-Busydog Basement Technologies legit?

Our verdict: 1-800-Busydog Basement Technologies has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores 1-800-Busydog Basement Technologies's position as a benchmark of trust and quality within its industry. Users and clients of 1-800-Busydog Basement Technologies can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

1-800-Busydog Basement Technologies earns 100% level of Trustworthiness

Perfect Trust Endorsement: 1-800-Busydog Basement Technologies achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

1-800-Busydog Basement Technologies resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

1800busydog.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows 1-800-Busydog Basement Technologies website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

1800busydog.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

1800busydog.com you are considering visiting, which is associated with 1-800-Busydog Basement Technologies, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

1800busydog.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from 1-800-Busydog Basement Technologies.

However ComplaintsBoard has detected that:

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Overview of 1-800-Busydog Basement Technologies customer experience

We have received numerous complaints from consumers about 1-800-Busydog Basement Technologies (1800busydog.com). Many have reported issues with their services, including poor communication, unprofessionalism, and lack of expertise. Some customers have expressed dissatisfaction with the quality of their work, such as shoddy repairs and unfinished projects. Additionally, there have been accusations of overcharging and taking advantage of customers. Overall, we would advise caution when considering 1-800-Busydog for basement-related services.
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1-800-Busydog Basement Technologies contacts

Phone number

+1 (888) 997-5257

Website

www.1800busydog.com

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