Landmark Home Solutions Homeowners Reviews and Complaints

Latest Reviews and Complaints

O. Ritchie

Verified customer

New complaint

Resolved

I am sending this complaint on behalf of my father, a resident of Ontario

I am sending this complaint on behalf of my father, a resident of Ontario. My father has signed a contract for the installation of new front and patio doors on September 4th for $8122.44. At that time, he was told by the sales representative, Ryan, that the door would be delivered within an 8-10 week period. He paid $3000 as a down payment with the rest to be financed. It has now been approximately 18 weeks with no installation or provided date. Despite inquiries, no updates have been communicated. This lack of communication and delay is unacceptable, especially since work in our sector is permitted despite the pandemic. The sales representative committed to the timeline during the pandemic, so any delays cannot be considered unforeseen. We expect the contract to be honored within a reasonable timeframe, with proper communication regarding any issues.

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How responsive is Landmark Home Solutions's customer service?

1 Resolved

0 Unresolved

Total complaints: 1

Resolved complaints: 1 (100%)

Unresolved complaints: 0 (0%)

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Landmark Home Solutions has received 1 complaints on ComplaintsBoard. The first reported case, I am sending this complaint on behalf of my father, a resident of Ontario, was published on May 8, 2023, and the most recent complaint, I am sending this complaint on behalf of my father, a resident of Ontario, was posted on May 8, 2023.

Out of all reported cases, 1 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, I am sending this complaint on behalf of my father, a resident of Ontario, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.

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Is Landmark Home Solutions Legit?

Landmark Home Solutions earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Landmark Home Solutions stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Landmark Home Solutions's reputation as a trustworthy leader in their field. Customers can rely on Landmark Home Solutions's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Landmark Home Solutions. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Landmark Home Solutions resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Landmarkquality.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Landmarkquality.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Landmarkquality.com you are considering visiting, which is associated with Landmark Home Solutions, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Landmarkquality.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Landmark Home Solutions.

However ComplaintsBoard has detected that:

Landmarkquality.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The landmarkquality.com may offer a niche product or service that is only of interest to a smaller audience.
Landmark Home Solutions protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.