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Zulily  -  inappropriate shipment packaging

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3:55 pm
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Today I received a plastic Zulily shipping bag that contained a pair of shoes in a shoebox that was almost destroyed because it had no protection inside the bag (order number [protected]). Miraculously, the shoes were not damaged.

I store the shoes that I wear only occasionally in their own boxes because it protects them and makes them easily identifiable. This box is so badly damaged that it cannot be used and I'll have to find another way to store the shoes if I keep them. In the past, I have received other boxed items from Zulily, shipped in bags, that were intended as gifts but ended up not being suited for gifting because of damage. This is totally unacceptable.

Please stop sending boxed items in plastic shipping bags!

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Feb 08, 2019 5:21 pm

Please ring me I’m missing my sheets

Feb 08, 2019 5:20 pm

Can some one please help me I received a set of queen sheets with fitted sheet and pillowcase not packed how can I contact the company I have the receipt


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156 complaints
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Zulily contacts

(added by reviewer)
2601 Elliott Ave STE 200, Washington United States