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Zoom review: Fraud charges on my bank account

K
Author of the review
8:26 pm UTC
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About 15 years ago I used zoom. I cancelled my service. Recently I started using Zoom again. Everything was going fine and then I noticed 2 additional charges taken out of me debit card. After hours of wasted time with Zoom, they told me I was charged on the account of 15 years ago, that I didn't authorize. I got an email from Zoom stating they found the problem but their company can't issue refunds on those invoices. Even though they were not authorized. They didn't use my debit card number to steal my money, they used my general account number. The debit card that I used to use was no longer active. They just stole the money and refuse to give it back once they were caught. They emailed me and told me to open a fraud account with my bank. The total was only $31 but it was just extremely time consuming and simply deliberate fraud on Zoom. WATCH OUT

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