ZestAds
reviews and complaints

I ordered 3 q grips plus the 5 year warranty for a total of $96.05 canadian payment which was debited from my credit card through pay pal on Dec 6, 2019. I am still waiting for the shipment to arrive at the address provided. The transaction ID # 5CC21093BY5545741 Please refund my money or ship my products.
Elvira Loades
5843 Grove Ave
Delta, BC
Canada V4K2B3

Received A DroneX Pro as christmas present from my daughter in law: Anne Skabo at [protected]@gmail.com. Purchased from ZestAds invoice shows LS134757769CN as shipped on Nov 3.
The drone flys ok, but camera will not connect to either of two cell phones, a Moto G7 or a Samsung S4. Tried both the FHDFPV and JYUFO apps, no connection on either. Used KY******/HD******/CT****** as wifi address.
How do I make it connect the camera to the phone or is the camera/drone faulty? p.s. she also paid for the insurance .
Thanks
Gary Conner
[protected]@gmail.com

Hello, I Need to return a set of Hearing Aids that I purchased from you on 12/3/19 on Facebook. Order # 2786B48B3C. They do not work for my mother. Will not stay in her ears. Keep slipping out and she cannot hear any better with them. So I Need address to return them for a full refund.

Thank you,
Monica Hoover
14038 RT 75 S.
Honey Grove, PA 17035
Phone [protected]

The right side lever on the remote for my drone would not work properly. The forward and reverse controls started out working inconsistent then stopped all together with the drone in flight. The drone went in one direction far away and got lost. This all happened with about 20 minutes flight time on the drone.
When trying to address the problem, I switched to a new, fully charged battery from my other drone and that didn't help.
When I bought the drones, I also got the warranty program. Will I get a replacement drone.

I ordered two watches that the batteries will not even stay charged 12 hours on a full charge on either one of them. Batteries are defective.
[B1]-Qorinthz xo-Black with warranty totaling $80.95.
Please issue me a credit my account and send me the information so that I can send it back to you.
Sincerely,
Tina Brandon
[protected]@windstream.net
[protected]

I did not purchase anything from this company! They hacked into my account and stole money from me! My bank has reimbursed me, after a grueling process and have reported him, which he will be most likely be charged with theft and fraud. This company should be shut down and quite possibly will be if the owner is convicted of the above charges that I have all the evidence of. Good luck to those that have found out too late.

paypal Dec 15, 2019 13:13:57 PST
Transaction ID: 9WL82128TB698545G

Hello julie scheuer,
You sent a payment of $105.90 USD to ZestAds Limited
([protected]@resolutionsupports.com)

It may take a few moments for this transaction to appear in your account.
Merchant
ZestAds Limited
[protected]@resolutionsupports.com
Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
julie scheuer
2118 SE 10th Terrace
CAPE CORAL, FL 33990
United States
Shipping details
The seller hasn't provided any shipping details yet. Dec 15, 2019 13:14:15 PST
Transaction ID: 3DE867808C719834S

Hello julie scheuer,
You sent a payment of $59.95 USD to ZestAds Limited
([protected]@resolutionsupports.com)

It may take a few moments for this transaction to appear in your account.
Merchant
ZestAds Limited
[protected]@resolutionsupports.com
Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
julie scheuer
2118 SE 10th Terrace
CAPE CORAL, FL 33990
United States
Shipping details
The seller hasn't provided any shipping details yet.

I purchased these patches on Nov 8, 2019. It shows in my paypal that it was shipped on Nov 20 shipped by none. I have never received the item, nor have I heard back from them after contacting them and PayPal. Do not purchase. I ordered the 30 pieces and received nothing. I have a useless tracking number. You can use it because it says shipped by:NONE

I just sent purchase through
I do not want
Please return payment to PayPal
I did not know you were out of country
Also I was not redirected to enter address to complete the transaction with my complete address therefore I am not responsible for this purchase.
Notify me that this transaction is not valid and any funds sent will be returned to my PayPal account.
I am notifying PayPal of this situation
I do expect to hear from you immediately
Thank you

Im just following up about the Drone X Pro that i ordered since Dec.16, 2019, what is goin on, did u guys mailed it yet, i haven't receive it up to now. You guys never update, no tracking device, no nothing info. & its been PAID!. My email is [protected]@gmail.com, my contact no.: [protected]. i include the picture of the receipt. Thank u! pls reply

I ordered and paid for this product on 30 Nov 2019 via PayPal and am yet received it. I have had no emails as to its whereabouts or if in fact it has been sent. As it was to be a Christmas present I am grealy disappointed that it did not arrive. If you could inform me as to when I can expect it that would be greatly appreciated as I would hate to think this was a scam. Regards

I ordered and paid for two, camera equipped remote controlled flying drones. I paid $135.85 for the first and an additional $47.97 for the second drone. To date 12/28/2019 I have yet to receive anything... Even though the costs were deducted from my amex card.
Please remediate this grievous situation immediately.
Thank you so n advance, adam seth glick [protected]

I ordered a pair of hearing aids november 30 2019 and have not recieved them as of 26 december 2019. Id:6k619042tu5229819.
I expected to get the divices within a couple of weeks and have yet to recieve them. This was paid though paypal. It appears that this company is not very reputable by all the complaints that i've seen on the internet. As of right now i would not recommend this company!

I placed my order for three DroneX Pro drones on Dec 7, 2019. I have not received the package.

My desirable resolution: That I would receive the package and that these drones would be high quality drones as described in the ad that I watched on Youtube. If the package does not arrive or if the drones are not high quality as advertised, I will request a refund.

I have received a tracking number, but the last 5 events are all at the same facility (just different times on the same date):
December 19, 2019, 9:57 pm
Processed Through Facility
GUANGZHOU EMS, CHINA

The PayPal transaction lists Seller info:
ZestAds Limited
http://toysready.com

The "toysready.com" does NOT appear to be valid, because the site has a message to "Buy this domain" and the links at that site do not show valid information.

! Shame on you PayPal for not validating this Seller info and for letting this "seller" use your system when this seller provided you with an invalid web site address. !

PayPal has this e-mail address listed for this seller:
disputes@resolutionsupports.com

Like others who have posted their complaints, I made this purchase for Christmas gifts (from an ad on Youtube). After checking the tracking status and PayPal info, I did a search for ZestAds and I found this complaintsboard web site.

I used the "disputes" address above, and I sent an e-mail to request the status of the package tracking and asked why it was "stuck" at that facility. I sent this request on 12/25/2019 (while Santa was coming down the chimney). The only e-mail address that I could find for ZestAds Limited is is on their web site (http://www.zestads.com/) and it is their career address. I sent a support request to the following career address:
CAREER@zestads.com

On PayPal, when I select "Report a problem", a message displays about contacting the company (full message copied below) before submitting a PayPal seller dispute. I did not complete the step on PayPal to "Report a problem." I am going to give the "disputes" e-mail "a number of days" and will look for a response. I am going to "give them a chance" and am going to accept "for now" what they wrote in their message: "Please remember, there is a MUCH higher chance you will get your money back if you get in touch with us and explain your issues. We honor our money back guarantee."

I have never had an issue like this for a purchase for which I used PayPal. If I do not hear from the seller and receive a resolution to this issue, I will complete the "Report a problem" steps from my PayPal account, and I may decide to include PayPal as a guilty party involved with this "fake seller."

William in Salem, Oregon
(I am not sure how to include my e-mail in this post, so I left it out on my first attempt at submitting this complaint. Would it get "erased" before this complaint is actually posted on the web site?)

Here is the seller's complete message displayed by PayPal when selecting "Report a problem" from my PayPal account:
---
Message from ZestAds Limited
WAIT, PLEASE READ THIS BEFORE YOU DISPUTE

Hello, we are sorry you have had to get to this point. But we want to have one last chance to make it right for you. We are not happy if you're not happy! If you sent us an email or support request recently, we may have not gotten to it yet but we will. Invalid email address are some of the common issues we encounter when trying to correspond with our customers. Please reach out at disputes@resolutionsupports.com and let us know what's going on. This email is for the *VERY HIGH PRIORITY* cases such as yours here and treated by a separate dedicated customers support team. *WE LOVE* to find out what's going on, and solve this case ASAP. Please remember, there is a MUCH higher chance you will get your money back if you get in touch with us and explain your issues. We honor our money back guarantee. Disputes aren't the fastest way to solve this. All you need to do is ask through our help desk. We look forward to your email

I have no idea why there is an amount being taken out of my bank account? Bonnie edwards, burney, ca. 96013 i'm not even sure what product I may have ordered from you! If it's the two heaters for around $115.00 - one only lasted a couple of days and the other just died? Having to do all the song and dance of full description, etc - one black, one white, supposed to be he new heat sorce of the century! Really? I'm sick of trusting companies just to be kicked in the teeth! My husband is a 100% disabled vet and I was disabled by an electrocution accident these heaters were going to be a big help to us! We are on social security and can't afford to buy things that don't work!

This 2 orders have not been recieved/delivered
money back guarantee or deliver the products
I have contacted you first before PayPal...next...
Payment sent to ZestAds Limited
December 8, 2019 at 10:11:09 PM PSTTransaction ID: 74187102S94777916
Payment Status: COMPLETEDShipping Status: SHIPPED
Payment Type: Mobile Payment
Gross amount
-$135.85 USD
Shipping address
STEVEN BROWN
1844 n 1350 w
farr west, UT 84404
United States
Confirmed
Track your shipment
LS185027066CN
December 15, 2019 at 9:16:47 PM PST
Sent by https://t.17track.net/en#nums=LS185027066CN
Order details Quantity Price Subtotal
[B1] PR-331-01 DroneX™ Pro
1 $105.90 USD
$105.90 USD
Warranty
1 $29.95 USD
$29.95 USD
Purchase Total $135.85 USD
Your Payment
Purchase Total-$135.85 USD
Sales Tax$0.00 USD
Shipping Amount$0.00 USD
Handling Amount$0.00 USD
Insurance Amount$0.00 USD
Gross Amount-$135.85 USD
PayPal Fee$0.00 USD
Net Amount-$135.85 USD
Shipment details
Shipped
LS185027066CN
https://t.17track.net/en#nums=LS185027066CN
Contact info
ZestAds Limited
The receiver of this payment is Non-US - Verified
http://toysready.com
disputes@resolutionsupports.com
Funding details
Funding Type: Promotional Return
Funding Source: -$135.85 USD - VISA ending in x-9630
This transaction will appear on your bill as PAYPAL *SHOPONLINE

---------------------------------------------------------
Transaction details
Print
Payment sent to ZestAds Limited
December 8, 2019 at 10:12:25 PM PSTTransaction ID: 7RJ54287X9573604B
Payment Status: COMPLETEDShipping Status: SHIPPED
Gross amount
-$59.95 USD
Shipping address
STEVE BROWN
1844 n 1350 w
farr west, UT 84404
United States
Confirmed
Track your shipment
LS185027066CN
December 16, 2019 at 8:31:08 PM PST
Sent by https://t.17track.net/en#nums=LS185027066CN
Order details Quantity Price Subtotal
(UP#1) Buy 1 - DroneX™ Pro
1 $59.95 USD
$59.95 USD
Purchase Total $59.95 USD
Your Payment
Purchase Total-$59.95 USD
Sales Tax$0.00 USD
Shipping Amount$0.00 USD
Handling Amount$0.00 USD
Insurance Amount$0.00 USD
Gross Amount-$59.95 USD
PayPal Fee$0.00 USD
Net Amount-$59.95 USD
Billing Agreement IDB-66L568392F203850S
Shipment details
Shipped
LS185027066CN
https://t.17track.net/en#nums=LS185027066CN
Reason
Subscription
Contact info
ZestAds Limited
The receiver of this payment is Non-US - Verified
http://toysready.com
disputes@resolutionsupports.com
Funding details
Funding Type: Bank Account
Funding Source: -$59.95 USD - WELLS FARGO BANK NA ending in x-5285
Backup Funding Source: VISA ending in x-6325

On December 21, 2019 I ordered 2 HealthGuide Watches (Black) from the special you advertised on Facebook. The amount for the 2 watches was $109.95 plus warranty of $15.00 equaling a total of
$124.95. When I printed the receipt, the quantity listed as one (1) for a total of $124.95. Either send me a second watch or send a refund of $54.98 to my credit Card!

Thank you!

I bought a Drone that cost $105.90 from ZestAds through PayPal from November 21. 2019 and seeing all the complains about them I tried to cancel my order through Paypal and they say they would look into it but on Saturday December 21, 2019 they wrote back and said they are denying my claim because Zestads told them that I had already received it and also they gave them the tracking number but to this day looking through my email files I havent seen where they sent it off, no tracking no. no receiving, they have'nt bill it them self but through Paypal. I thought through all the complaints I have seen, they would also see and more look into .

On november 18, 2019 I purchased 2 small space heaters for a total price of $115.93 through zestads limited (paypal shoponline #[protected] hk) reference #74423429322945914114568. the tracking number #lw89294478cn on 17track.net states it was shipped on november 21, 2019. as of today, december 23, 2019, it has not arrived. any assistance is appreciated. I emailed them to try and resolve this issue and I get a crazy response that their email is backlogged and they will notify me when shipped.

PayPal Transaction: 2KM08478W8118204J
My name is Daniel McManus and I spent $105.87 that charged my PayPal for the supposed Drone X Pro which $29.99 was for the life Time warranty, what I didn't know that it was from Zest Ads Limited who I just looked up and lots of people just got scammed I ordered it for my daughter for Christmas on December 14th 2019 and it said it would be here by Dec. 20th I have not received any email with tracking or anything I can't even find a telephone # to call I want the real Drone X Pro not some piece of [censored] copycat or refund my money! Daniel McManus : [protected]@gmail.com