Zain Group
Reviews and Complaints

Good day to everybody, I’m facing since 4 days the same problem, when making calls there is a recorder saying that the call cannot be compleated, since I exceded my credit limit, and to arrange a payment in order to make a call. I’m so disappointed with ZAIN KSA today I will change my number to STC KSA. For the beguining they were answering my calls to 959 but now no way to contact this costumer care number. No help at all. I’m living in Jeddah. All outgoing calls are barred.

Close my zain sim card
Mobile no. [protected]
Ekama no. [protected]

I would like to asked zain costumers care, my sim card I can't make outgoing call but I can receive a call... call not allowed 3days already... please can di help

i have purchased a new sim card ( Number : [protected]), Am able to recieve incoming calls but my outgoin calls are barred.Kindly provide me with an assistance.I am unable to call 959, as no calls are connected from my phone.

Dear zain
You know what im so disappointed with your service. I purchased the combination of postpaid and prepaid simcard for 29sar package. I need to pay the bill every month to continue using my simcard. I took the simcard from your office 20th of april 2017 but I received the bill on 16th day of the following month. I keep on paying my bills for 5 months, on the 6 months I paid it again but it is not for the activation of my simcard you made. the 29sar I paid online instead of activating my package you recharge it. then I visit your office I asked whats wrong with the system the agents answered they dont know.. my gosh thats why until now I cant able to make outgoings calls because call barring is active. please be responble with your service

I have this Zain data Sim using last 8 to 9 months for data use only.

Now recently i got sms about to double my data. I recharged as usual for 10GB data yesterday and then keep trying calling to 959 not possible and sending sms ZF3 to 959 to double the data not working. Called the agents 3 - 4 times no useful help. Just same repeatation do this do that nothing more than that they know.
When I am dialing MMI code to zain getting the screen as error about Barring calls. What is the technical reason they don't know.
My contact number is [protected]

Dear Concern !
I received a fake call from [protected] saying that congratulations you won 200, 000 Riyals ! I would request you to trace this number and take necessary action to catch these culprits.

Thanks you,
Yaseen

Dear, I purchase zain call sim card at the kki riyahd airport arrivals (from zain shop) on thursday 24th apr 14 night, by paying 30 saudi riyals... to make a call to my destination to pass the message to the relatives 'I arrived riyadh safely'... but unfortunately my sim not allowing to call any numbers or sms.. all calls barred... I have made several complaint to customer care... but still no luck... made complaint to tech support... still not solved the problem...

Today (29th april 2014) I am posting this because... I am very very dissapointed with the zain customer support and tech support.. they could not solve a single and simple call barring... from their system...

I have changed several phones to solve this single problem... but still the problem persist.

I am not sure that they using 'rocket science' for the to deactivate the 'all barred calls'.

Dissapointed zain customer...

[protected]

Assalamualaikum
Sir, 10 riyal recharge many times but lost my money how can I don know. I am not activate any offer.
S incase any offer activate pls cancell and return my money back. or haram money have your account,
So avoid it. by abdulkader my number [protected]
To day recharge 10 riyal called dubai balance 5 riyal balance. then already lost my money
Immediate effect action thanks

Sir, my number [protected], recharged 10 riyal many time but cash wih draw company, I cant call what is the reason
In case any offer activate immediae pls cancell the acivaion. or I will cancell my sim. because 10 riyal many times lost me
So I am very tension. immediate reply pls my ekam 23 [protected]

why this nano zain sim card activation delayed I bought it 3days ago now I call anyone told that girl please contact your network operater I setup my mobilr network operator but it doesn't work

hello sir i newly bought zain internet sim but i cant activate so kindly activate my internet facility

Dear Sir This is my Zain card Number:[protected]- this is my Iquma number: [protected]

Hey My Zain sim is not attitude pls connection my card this is my Zain card Number :[protected]
This is my Iquma No:[protected]

Im having the same problem, i bought a new phone and it comes with a free 1 month data but its still not working.. It really sucks!

hello sir i newly bought zain internet sim but i cant activate
so kindly activate my internet facility

eart Sir,
I am a customer fo Zain KSA. Now I am in Phelepeens, there is no service. My phone ([protected]) is not on billed call service, it is chargable. No service appeared on my mobile display. Please response to my complaint as soon as possible. The above phone number is my bank processing number. It is very important to operate it as soon as posible.

please can u check why every week SR 5 has been deducted from my Mobile([protected]). i want to stop my deduction as soon as possible and reimburse deducted money if its possible. otherwise, i will have to stop services. thanks

Any 4 days lose my 4 riyal pls help how to solve

I get a message from 707072 and loose money. Please unsubscribe me from the service(707072) .
Thank you

I get a message from 707072 and loose money. Please unsubscribe me .
Thank you

my mobile number is [protected]

sir I got net connection two days before in my mobile monthly 5 kd. Then yesterday I recharged 1.5 kd, but balance showed -300 fills. I recharged today again 1.5 kd. but after few hours showed balance 750 fills.please check what happends my money.

Respected,
sir/madam
i would like to inform you that i had purchase sim [protected] of zain
and using only net .in my account there was a balance of .500 fills but i don't know why my money is deducted. i call to 107 but they told that sms is send from your mobile but i had not send any message from my mobile so how message is delivered. so please check
may be you concern person may be sending from switch.so please check and give me reply as soon as possible.

I liked this content/ article. I would certainly recommend the same to others as well.visit:mumbaiflowerplaza dot com(send gifts and flowers to Mumbai).

My zain prepaid number [protected]. Since 2 months, i am facing an issue..I had previously subscribed to weekly bundle (package), which was cancelled on [protected]. Inspite, every week, 7SR was deducted from balance..after complaining, amount would be returned, but again deducted at end of week..This has been continuing so on & so forth (again & again) since 2 months..Numerous complaints to Zain & CITC, have failed to solve this problem. Last 2 deductions on 9-9-2020, and [protected]..have yet to be returned. Upon enquiry, it shows that i am not subscribed to any package (i.e. this was succesfully cancelled two months back). Then, why am I still being charged? this has become a nuisance & so inconvenient. Please refund the latest deductions SR.14 (7+7). and ensure this package is cancelled for good.

Hi no signal for my Zain number
[protected]

I check my iqama number i have 8 zain postpaid sim. i dont know how to come, Please deactivate This Numbers & take action for this issue.
my iqama no. [protected]

Stop value added service

Dear sir,
I am dr.working in khamis mashyat hospital.iI got package of zain for 3 months plan of 5 GB every month, which was successfully finished, it was a good service, so i decided to buy an other 3 month same above plan for 3 months. So, I visited Zain office in Khamis Mashyat on 11th March, when i got sim and pet in connector, so it was working for 10 mins only till that time upto now it is not working and when i am connecting it shows connection failed . I tried Manny times more than 100 times but same result, i got. Atlast i decided to go in same Zain office and told him all about this matter, they checked themselves, and found same result, also. They changed connector and sim but could not connected, so they told me that they had sent complain to Riyadh to solve this problem, but still i did not get any result. it is request to you, please consider my request on prior basis, because i am not in touch with Internet since 9 days and i have most of work with Internet.
thanks
YOURS SINCERLY
DR.MUHAMMAD ASLAM
CELL NO.[protected]
IQAMA .[protected]

MY ZAIN NUMBER PREPAID [protected]
I NEED ID NUMBER
I FORGOT ID NUMBER

mujeebumari_72@yahoo.com

iam buying a new zain net sim card, but this sim card is not activate.how can activate this sim card.zain number [protected], pls give me this sim card activate details.details pls send my email.my email id-bijupkchalikode@yahoo.com

i have a problem my SIM card its always lost my money when i reload or recharge always.please check this happen to me again

Don't ever subscribe to cheaters/ Zain . they find every mean to lure you and then dupe you.

please can u check why every month 5, 10, 20, real has been deducted from my Mobile[protected]). i want to stop my deduction as soon as possible and reimburse deducted money if its possible. otherwise, i will have to stop services.
thanks my moble number [protected]

hi! have a nice day, how can i activate my prepaid sim card? thanks

My Iqama Number is [protected] and my name Muhammad Ehsan ul haque
I have problem getting your SIM when i went to Jarir Olaya Road they said i have three SIMS numbers on my Iqama ID Please can you verify and Tell me.
Thanks

i have register my zain sim card no. [protected] but some few weeks back, i saw sim registration failed and the line stop working. i want to connected back

Assalamualaikum sir
My mobile number is [protected] every day there is a 4 Sar deductions so please kindly deactivate my all packages on this number which is costing me.
Even I tried to solve it by online chat but it didn't solved so please deactivate all packages thank you

It's stupidity that u r cutting my balance without reason, and do not receive the call by ur customer care.please stop it, it's Haram wat Zain is doing now.

please can u check why every week SR12 has been deducted from my moblie([protected]). i want to stop my deduction as soon as possible and reimburse deducted money if its possible. otherwise, i will have to stop services.
thanks

your attitude is very very bad because i complained about 20 days before but u did not do anything. u r muslim and suce cheating is not suitable for u. please stop my deduction and give me reason for deduction. such business does not suit muslim in a islamic country. i request u kindly stop this service otherwise i will have to stop.

DEAR TEAM,
CAN ANYBODY HELP ME ? HOW CAN I SET CALLER TUNE IN ZAIN SIM.

I WILL BE WAIT YOUR SWIFT RESPONSE :)

I check my iqama number i have 5 zain postpaid sim. i dont know how to come, check take action for this issue.
my iqama no.[protected]

Dear sir,

we only use [protected] number, but my in iqama sowing so many sim, so please kindly remove remaining sim from my iqama. i already try call on your costumer care number, but no going call. for kind information and further action please.

md shahnwaz alam

good morning sir !
This is my number [protected] i have getting sms form 706506 in urdu language. Please sir i do not want this sms because it deduct money from my account so sir stop this massage thank you .

I check my iqama number i have 8 zain postpaid sim. i dont know how to come, check take action for this issue.
my iqama no. [protected]

How to de-activate Z35 internet Data plan in Zain?

Zain company is big thieves

avery time when i recharge my balance 10 or 20 sr, after 1 hour when i check my balance it shows remaining balance is 0 even i dont call to anyone and also i don't activate extra services, plz anyone tell me how to cancel all these services that activated from zain.

dear sir please chack, what is packag activated on my zain sim card [protected] because all my recharge balance go please all deactivate sir
im abdul kader

How to deactivate postpaid internet bill prior to final exit? I'll be leaving Riyadh on the 17th of July. Will it be automatically cut off? Thanks.

Hi,
Every time I recharge load on my mobile it will be lost in 2 or 3 days even i am not much using calls. Sometimes in 2 days my 30 SR load got zero. Can I ask how to check the subscribed packages in my account? My mobile # is [protected].

Thanks

Hello. After final exist issued my zain sim is terminated i want it again the same number

Can i get it back on my husband iqama.

I need to cancel 3 Zain SIM numbers issued in my name

# [protected]

# [protected]

# [protected]

I have purchased this from Riyadh and Majmah before 6 to 1 year. Now I want to cancel all the three above numbers.

Pls...help me deactivate any subscription because unfortunately my friend dialed a number and then 6 to 5 SAR are being remove or deducted from me pls...HELP!
my phone number is [protected] -zain

I recharge internet package 3 days ago after rechage i recieved sms their was mention 400GB and after two days not showing GB and also not working zain internet sim.
Internet packge price was 400 SAR.
Could you please help?

Dear sir,
I am Ramesh Kumar Singh today my sim [protected] 11.00am all services closed please help allready go service center and his apply my complaint any given my refrance no -[protected]

Dear Sir,
Unfortunately deactivated my SIM, I need full to be active my same number [protected],
please this number to important for me.
please activate my SIM . Need full your support as soon as.

Thanks & Regards,

Abdul Ansar,
[protected]

Unfortunately deactivated my SIM, I need full to be active my same number [protected],
please this number to important for me.
please activate my SIM . Need full your support as soon as.

respected sir,
I'm Mohammad wakki Ahmad I want to close my zain sim which are issue by my iqama [protected]

My mobile no is [protected] this activate or deactivate, please check problems & confirm. I want further recharge

I am muhammad sajjad iqama no [protected] and my mobile no [protected].
I want to close unlegal sims which are not in my use, kindly deactivate sims listed as below
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]