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1.1

Overall customer rating from reviews and complaints

YouTube earns a 1.1-star rating from 13 reviews and 1225 complaints, showing that the majority of video viewers and content creators are with platform experience.

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YouTube Complaints Page 53 of 62

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Y
5:29 am EDT

YouTube youtube ads

While watching an educational video about linear algebra at 10pm at night. YouTube adverts played Annabelle movie trailer. As a person with a weak heart it scared me enough that I felt there was a risk that I would have died. This is not what the type of advert that I would have expected during a late night study session. I would radcise YouTube to have a targeted advertisement with exclusion of horror aspects for people like me

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S
12:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube wow kids

Hi there,
Muhammad saad here. I stay in india n there is one channel name as "wow kidz" which is also from india. Earlier it was possible to see the video content of this channel but now when want access the videos of this channel it displays the message "this video is not available in your country by the uploader". Since it is a kid's channel. I m surprised by this why this is happening. I request u to look into the matter n solve asap.
Thanking you

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B
8:09 pm EDT

YouTube advertisements not appropriate for children

I was watching a Xisumavoid Minecraft video with my children, because they are young and I don't want them exposed to certain adult content. Now I tend to watch some commercials to support my favorite content creators, if I deem it appropriate for my kids. I saw something about a clipper that was for grooming men, when I left the room to change a diaper, the rest of my children were privy to a crass video using the word "Damn" which I do not allow them to use and diagrams of a penis with a simple explanation on how to groom down there. Now my boys are 5 and 3, and I would appreciate putting more appropriate advertisements on on videos that are more family friendly. I don't mind watching more adult videos on my own time, but I also use my account to show videos to my kids, and was pretty disappointed in the content of the advertisments when an adult is no longer watching. I understand this might be difficult for you, but I would appreciate any endeavor on my behalf, or I will have to quit watching advertisements, or worse, watching YouTube entirely if these things keep happening. Thank you for your time.

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T
1:12 pm EDT

YouTube a video

While searching for videos on how to do pyrography, this page came up of someone asking how long it would take to boil a frog.

I'm disgusted that you've allowed a video of such animal cruelty to be uploaded and viewed.

I haven't clicked on it - I don't want to see even a second of it - but please remove it.

Boiling a live animal is not funny, or good viewing, it's cruel and unnecessary and I can't believe that someone has videos it and that you've allowed it.

I'm really upset.

Regards,

Tina Burton

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H
2:56 pm EDT

YouTube ads

To whom it may concern. Today is August 4th, 2017 and I have been having an ad consistently played before my videos that I find is very disturbingly biased politically. Although I am all for mental health awareness, I don't believe you should be using an ad from someone who is promoting feminism (Assuming the people working at youtube have not watched the documentary "The Red Pill" I implore you to check it out). The ad I'm speaking of is "A Tribute to Linkin Park's Chester Barrington" (I'm a fan) https://www.youtube.com/watch?v=CN95ml5_XpU. I find feminism very offensive and politically charged, and would expect that an advertisement is about a product, and not a way of life, as it heavily influences youth. This is unacceptable to me, and is making strongly consider moving to Vimeo and suggesting others make the change as well. I will definitely be moving to another video streaming website if your new censorship disables the kind individuals with opinions that challenge the norm from having their platforms. I truly hope you you consider this, for your benefit as well. Please remain unbiased.. as you should.

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L
1:59 pm EDT

YouTube censorship of cynthia g

I find it appalling youtube Cencering of Cynthia G because white people don't like what she's saying then go to another channel she has a right to say anything she wants this is America she has thousands of subscribers me one and last time i check white racist have allways said what they wanted along with the violence they have committed on black people the daily stormer is a racist organization. have u censored them. guess what youtube were going to put u on blast on other social media outlets until u put her back on black Twitter Facebook word of mouth in every black nieborhood in this country and petitions whatever it takes for how long it takes.

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L
1:52 am EDT

YouTube youtube app (mobile, android) network error 400, preventing me from commenting

Trying to comment on a community post on the tyt page (on my mobile) but everytime I go to post said comment (for the past 2 days now) it says "There was a problem with the network [400]"

I have tried restarting my device, updating the app (no update was available) and i have also tried commenting off my Wi-Fi network and my Mobile network but still the same error message appears.

I have also tried to comment on my computer (using google chrome) but the option to comment is no longer there.

Please find me a solution as this problem is extremely frustrating.

Thanks, Los.

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A
8:11 pm EDT

YouTube harassment

Hi my name is Adam Waugh I live in perry ny 14530 I allowed my so to start a youtube vlog in which he past goofy kid videos well he came to me to show me a comment someone made to him in the comments he expressed how he wants my son to video tape his 6 year old sister taking her pants off and so my son doesn't get in any trouble to leave the video up for one hour then take it down I would like you to look into this before I have to involve the police please contact me either by phone [protected] or by email [protected]@hotmail.com please and thank you his account name is SUCC

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J
3:37 am EDT

YouTube a channel lost all its videos

The YouTube channel Royal Crimson Films has lost all of its videos and I can't even watch them videos any more.One night I was watching them, I go to sleep, wake up and find they are gone. And the video that I added to watch later just says "private video" and when you kick on it, it skips to another video on the watch later list. It is ridiculous that I can't even watch my favourite videos on YouTube anymore. I can't watch infinite guardians or rise of delta squad (both are halo machinimas) due to the videos disappearing. I want them back NOW!

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S
1:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube same company advertising constantly

Uber! Yes Uber! I have a car. I will never and have never used Uber. I constantly get Uber advertisements at the beginning and during most YouTube videos I watch. That is 98% of the time it will be a frikken Uber ad. I want it removed from my life, I am entitled to that right am I not? Or maybe a case of mental abuse should be opened against Uber or YouTube. Sounds like an idea.

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P
12:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube ufc stream

Today, 29 July 2017, I purchased the UFC 214 stream. The stream was good with no issues till the Main event started then began lagging and chopping every 15-30 seconds without fail. I paid $60 for live stream and have been getting snapshots and loading text, and now a finished fight that I paid for and didn't get to see. Is the problem with Youtube or the UFC channel, either way I'm upset at not getting what I paid for.

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G
8:47 pm EDT

YouTube my videos are gone.

I recently uploaded two videos onto my channel about Minecraft. They were successfully uploaded and even had comments on them and when I went back onto youtube they were gone. The videos were gone from my channel and replaced by some unactivated live stream video that I don't recognize. When I checked the successful upload email it states that it was removed by the user. I went through my email and I did not receive any notification that my videos were being deleted. I even checked the junk/ spam folder. This is the second time that this has happened to me and I am very upset about the whole situation. I need this fixed. Please assist me with these issues as I want to continue making and uploading videos,

G. Whalen

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R
1:11 am EDT

YouTube double standards and racism against black youtubers

You tube has turned to rat [censor], they support all kinds of vile videos from the white hybrids, but when it comes to real news by black YouTubers they do everything in their power to shut us up, but the beta male coons like Stephen a smith Jason turdlock and other African hybrid [censor] lickers that's fine, what they did to Cynthia G is downright evil, but 99.9%of these Caucasoid hybrids are not human and there is no good in them, these United Snakes of America fake news inbreds

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M
3:52 pm EDT

YouTube youtube red

all I get in my feed now is kid videos I have spent time trying to change the settings but that's all I get I enjoyed YouTube for years so at this time I will discontinue using YouTube until you fix your YouTube Red Fiasco. Please notify when you are fixed your crap so I can continue watching YouTube cuz I have enjoyed it for a long time but as always just like our great president you're screwing up and you don't even know it

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B
10:38 am EDT

YouTube too much censorship...

There are so many channels that are falling due to censorship and they are the channels that are liked the most. The money they make is no longer able to create videos. That sucks for everyone, no more videos from that YouTuber and no more money for the YouTuber. YouTube is going down due to this as well, I can't seem to find anymore videos that i like. It's because of censorship.

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S
8:25 am EDT

YouTube view statistics on videos

The new format on youtube.com does not allow users to see the viewing statistics, cumulative or daily, like the old format allowed. Please bring back this feature! People, such as myself look at these statistics almost every single day and I would be very disappointed if I am not able to use this feature anymore. It means a lot to me and a lot of people I know.

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C
12:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube youtube tv app

Hi

Bought a lg47inch cinema tv a few year ago after saving up for 3 years. Only really used the youtube to connect my iPhone to it to play videos and music. Message popped up off lg saying youtube are stopping the service. It doesn't feel like a smart tv now without youtube that's the reason I bought the tv. Is there any way I can still get youtube on my tv through the app?

Regards,

Chris.

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A
9:32 am EDT

YouTube views not being counted

Hello,

My name is Asanti Martins. I'm a music artist. I am messaging you today because I believe there is a error in the view counting for my brother and I latest music video.

I read up on your policy about how you have to "validate" views which I have no problem with IF it's done ethically and correctly. However, I am confident our video does not show the correct amount of views.

My brother or I have not "faked" any views. We do not even know how to. Our latest music video is getting a lot of support from everyone. Our music video clip has been reposted at least 20 times by people with 1000 plus followers ( some a little less) on instagram. Therefore, I am very confused by the fact that we have under 200 views.

I believe whoever is counting views is discrediting the our views because of the amount of views that we've accumulated so quickly. This is very disheartening to see all our efforts being unfairly thwarted by a improperly functioning system. Please double check your system. If you find a error in the way our views are being counted, please correct it.

Don't take my complaint the wrong way. I'm a big fan of YouTube and the opportunities it creates for people like me. But, my brother and I are trying to accomplish something major. Take a look at the video yourself and you'll maybe understand why I feel so strongly about this. The link is right below

https://www.youtube.com/watch?v=LA2mr_c5_zk

Thank you,
Asanti Martins

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H
2:49 am EDT

YouTube advertisements on youtube

On Sunday 23 July, 2017, I viewed some very disturbing content from an advertisement of Village Roadshow Picture's Annabelle 2. I had no idea that the ad was linked to the video and it deeply shocked me to witness it. I do not wish to link any content from this ad, as I believe that seeing once was enough to frighten me. As a result, I ask that any violent/disturbing horror movie trailers be banned from YouTube. It is after-all a public site and anyone of any age could be viewing this material.

Thank you for your time.

Email: hugh.[protected]@oxley.nsw.edu.au

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M
11:30 pm EDT

YouTube horror ads

I was just attempting to watch a video at 12:30 AM on July 24, 2017 when a horror ad came on before the video. While I don't mind viewing them during the day it really creeps me out when a horror ad comes on when I am alone in the dark. Would it be possibly to stop including ads for horror movies at night or at least put a disclaimer before them. Thank you.

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