Yours Truly Clothing
Reviews and Complaints

So, I made an order on Yours Truly Clothing website on December 1st. The amount was $123. When I go to check the status of my order, it always says to contact their customer support. It seems like there is no one running the store, and there's no customer support available. I have sent them 5 emails already, but I only got one response saying that my request is being reviewed by support staff. I'm very disappointed with their lack of communication, and I think it's not how any business should operate.

To make things worse, the phone number on their website doesn't work, and it's frustrating for me to not be able to talk to an actual person. I think it's unfair for all the people who have ordered for their beloved ones for Christmas. They will be left with no information, no tracking number, or anything useful.

In the end, I've decided to report the problem to the BBB (Better Business Bureau). I believe they deserve a low rating because of their poor customer service. I really hope PHORA, the owner of the store, will put some attention into his Merch business and solve these issues. Overall, I don't recommend shopping on Yours Truly Clothing unless they improve their communication and support. It's a shame, because their clothes look amazing, but with customer service like this, it's not worth it.

So, I recently had my card info snatched and guess who the thieves went shopping with? Yours Truly Clothing! They splurged $50 at first but couldn't resist going beyond the $200 mark. Now I know why they chose this store with such poor customer service. I tried to reach out to them after enlisting the help of my bank to gather info on the charges. But, alas! No one answered their darn phone! I know what some folks might say “maybe they were busy". Well, not that busy to ignore several calls from a customer who is worried about fraudulent charges on their card. What kind of customer service is that? Take a pause and ponder with me, how many honest businesses are buckling under the current economic climate while sharks like Yours Truly Clothing continue to prosper and thrive? Sad world we live in today.

I gotta tell you, I had a real bad experience with Yours Truly Clothing. I was hyped to get my hands on some dope threads and spent a whopping $260 on my order. But let me tell ya, they straight up did not fulfill my order. I was waiting for weeks and ain't heard nothing from them. So I shot them an email asking about my order and didn't hear nothing back for another two weeks. Finally, they replied to tell me that they couldn't fulfill my order coz one item was "out of stock". And get this, they wouldn't even give me a refund! They said I had to ask for a store credit. But here's the kicker - it's been months and I still ain't received my order or gotten a refund/store credit. And these jokers won't even reply to my emails. I can't even call 'em coz they ain't got a phone number. You hear me loud and clear - stay away from Yours Truly Clothing.

I recently gave Yours Truly Clothing a go and I gotta say, it was far from impressive. My initial intentions were to support my son's love for Phora and his clothing line. I placed an online order and boy, was I in for a surprise! The order took months to arrive, mind you, I had almost given up on receiving it at all!

When I reached out to customer service, I was responded to with a scripted apology but no resolution to my issue. Disappointing, right? Well, it gets worse. I decided to check out their physical store location, only to be left unimpressed. I had to practically tiptoe over a homeless man to reach the entrance.

The store itself was quite empty and had a limited range of sizes and styles. To be frank, it was almost laughable. Their solution? "Order online" they say, but I can assure you, I won't be falling for that again!

Overall, I can't help but feel like Yours Truly Clothing is simply a front for something fishy. I'm really unhappy with the experience that I had and it was a let down for my son who was excited about the clothing line. If I were you, I'd find other options for your clothing needs.

So I figured I would try out this Yours Truly Clothing website everybody is talking about and I gotta say, I'm quite disappointed. I mean, I ordered two Items back on 11/23 and the terms and conditions said it could take up to 3.5 weeks for the delivery to arrive. That's no big deal, right? Wrong. As of 12/28, which is a whopping 5 weeks later, I still have not received my order. Can you believe that?

I contacted their customer service on 12/12 to get an update on my order. Finally on 12/13, I received a responds from some dude named AJ Lacoste that said I should be receving my order by Christmas. Great. This was supposed to be a Christmas gift, which at this point, it's past Christmas and my gift still hasn't arrived yet! I was pretty peeved off, so once again I contacted them on 12/24 through email. Hoping for some answers, all I got was a generic email stating that my order was on the way on 12/27. Seriously?

I mean, I get that things can be delayed sometimes, but this is just ridiculous. Heads up Everyone, if you're planning on ordering from their website, you better order your stuff like a solid year in advance to receive it on time! Oh, and if you value your sanity, I'd suggest looking for another website to order clothes from.

I gotta admit, I had some high hopes when I ordered from Yours Truly Clothing during the cyber Monday sales. But when my package finally arrived in early January, I gotta say, I was a bit disappointed.

Don't get me wrong, the hoodie I ordered is pretty nice. It's comfy and warm, which is what I was looking for. But the blanket? Eh, not so much. The material feels really cheap and not at all like the cozy blanket I was imagining. It looks okay, I guess, but the quality just isn't there.

And then there's the t-shirts. I haven't worn one of them yet, but the one I put on today (which had never been washed or worn before) has this weird seam lump on the right shoulder. It's really noticeable and makes the shirt look all puffed up on one side. I mean, come on, that's just a poorly sewn shirt.

I gotta say, I'm not really happy with the quality of the merch for the price and the long wait. Maybe, just maybe, the hoodies would be worth it if they were on sale, but honestly, I don't know if I'd take that chance again. And don't even get me started on the online customer support. Not helpful at all.

It's disappointing too, because there's a no return policy, so I'm really stuck with what I got. Lesson learned, I guess.

So, I had a pretty bad experience with Yours Truly Clothing. I decided to jump on their Black Friday sale and spent almost $200 on some fresh new threads. But now, weeks later, I still haven't even got a shipping number. When I try and check my order status all it says is "order placed" and the store, well, it's closed. Yeah, you read that right, the store doesn't exist anymore, it's gone, kaput, finito.

I tried calling the number listed on the website, but of course, no one picks up, it's just a dead phone line. So, I sent a ton of emails, like 50 or so, but have only received one automated response. And to top it off, that response was from my very first email. I even took to Twitter to complain and contacted the Better Business Bureau. I tried reaching out on Facebook and Instagram too, but still, no one gets back to me.

Honestly, this is ridiculous. I'll never, ever, ever, order from this company again. And trust me, I won't be recommending them to anyone either. It's crazy to me that they conduct themselves in such an unprofessional manner.

I gotta say, I ordered stuff from Yours Truly Clothing back in November, and boy oh boy, let me tell ya, I had no idea that shipping would be such a nightmare. Now don't get me wrong, the clothes on their website look super fly and I was super excited to get my order, but man, if I had known beforehand that it would take 6-8 weeks to ship my stuff, I would have probably thought twice.

And get this, it wasn't until after I already paid with my trusty credit card that they hit me with the shipping estimate bombshell. I waited patiently for three weeks, and then I decided to reach out to them for an order update. Can you believe that it was AJ Lacoste who got back to me telling me that my stuff should arrive before Christmas? But of course, they also had to remind me of their strict no refund policy and, to add insult to injury, they sent me that crazy shipping estimate link once again.

Now, I'm not one to complain, but I reached out to them again just four days before the big day, hoping to get some sort of tracking number or update. I'm still waiting for a response, and it's been six weeks now since I placed my order. At this point, I don't even know if I'll ever get my stuff.

Yo, so I'm gonna rant about my experience with Yours Truly Clothing. It's not a good one, just sayin'. I copped two sweatshirts and three shirts way back in April of 2019. Yeah, I know it was over a year ago, but hear me out. I only got one of the sweatshirts and all three of the shirts. No biggie, I thought, maybe they come in separate packages. But then I waited and waited and nada. So I hit up their support email, like anyone else would, and guess what? No reply. Zero. Zilch. Nada. What the heck?! These sweatshirts were 75 bucks each, man. That's no chump change. But apparently Yours Truly Clothing thinks it's okay to take people's hard-earned cash and not even respond to their inquiries. I'm done with this company. I mean, I'm a huge fan of Phora, and that's why I ordered from them in the first place. I wanted to rock his logo and show some support. But now I feel like I got played, you know what I'm saying? It's just disappointing. I don't wanna risk not getting my stuff again, so I won't be ordering from them anymore. Sad to say, but that's just how it is.

So, I was super pumped to finally order from Yours Truly Clothing, and boy oh boy was I let down. I snagged myself two regular hoodies, two pet hoodies, and a face mask. But let me tell you, the quality is just not cutting it for the price they're asking. Like come on, a hoodie for over $50? That's just outrageous if you ask me. And don't even get me started on the pet hoodies. Y'all claimed they'd fit "small" dogs, but they're so teeny tiny that even a chihuahua would struggle to squeeze in! And the material? Cheap af. Let's just say, my furry friends were not pleased with their new wardrobe additions.

On the bright side, the face mask wasn't too shabby. In fact, it was the only thing that didn't instantly fall apart when I pulled it out of the packaging. But seriously, for the money I spent, I was hoping to feel like a queen in my new clothes. Instead, I feel like a jester in some flimsy threads. Needless to say, I won't be coughing up precious dollars on Yours Truly Clothing again. There are way better options out there with much higher quality items for the same price. Lesson learned.