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YMCAmembership fee

1
A Nov 28, 2017

I've been a member of the Y since January 2005 (Vanderbilt, NYC). Every year I've had to deal with my membership fee being overcharged and this happens at least 3 or 4 times a year. Turns out, after speaking to other members, a good bunch also reported that were being overcharged (in addition to the monthly membership fee) It takes so much effort to just get this resolved that it's extremely frustrating! After calling multiple times, it's still difficult to reach a membership representative to speak on the phone. Is this the ultimate goal and mission of YMCA to rip off their members as much as possible??? I'm so tired of this!! The Senior managers don't give a hoot about any of this, do they? as long as they receive their pay check and pay increase!!!

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