YES! Communities
reviews and complaints

Who is responsible of trimming the tree branches on top of mobile home roof. Me or yes communities. Was told it was my responsibility - . In the past 24 years the park took always care of this tree trimming. What changed?

We got our insurance claim check on December 14th my husband went down to find out if Yes community had to sign it he told us no so I signed it my husband signed it we went to the bank told us that the park had to sign it because it said and yes communities so we both signed it my husband gave the check to management on December 14th possibly the 15th of December we have not to this day heard anything and this is January 20th the only thing that we did here is that we had to submit an estimate on what was going to be done, so my husband submitted it an estimate and now we have not heard anything. We really appreciate if someone would let us know where or when we can get this money so we can get our repair made. When myself or my husband has called or even if he has gone down there the management has been very rude and not giving us any information. Sincerely Kimberly Dionne

They do noting for the home owner and as little as possible for ppl. leasing. They have been spending money moving in new homes for several years to generate as much income as possible. (The rent goes up annually, the largest increase in yrs. Jan 1st. Pandemic increase) lol... They don' care.
If your ice maker doesn't work when you move in, chances are it's not going to be working when you move out. The ppl. that work here pass the buck every chance they get. They say if I could I would it's not me it's Yes! communities. (unprofessional)
They fired the last manager for stealing the rent money. lol... It`s not really funny because she seemed like she was going to make changes to better the community as a whole. SO, after she's out they put the pad lock back on the deposit slot so no one can drop the rent after hours and they installed lights on the building at the office. I`m assuming they did that so the cameras can actually see at night. lol.
It's a farce... Oh, and I don't believe she was stealing money. The leasing and sale agent was gone? IDK.? Then not less then a week the manager is gone.
If you have an issue that is unresolved because of personality conflicts with personnel and try to contact upper management it gets refereed back to the manager, just like this complaint will.
Street lights are out, (years) the crew that do the yards don't pick up the trash before or after... They blow the grass (trash) from street into the yards. No one comes behind them to see if they do a good job (if they do then they are the problem) lol...
It's like the painter says "can`t see it from my house."
Let me say this in closing, It's not that they (employees) don`t care. They just don't know any better, they do what they're told no more no less.
I think that's enough, you get the idea.
There's more. The whole place is unsightly, In my opinion...

Yes has raised rent 4 times in the 3 years they have owned, 2 times during this pandemic we are living in, people out of work and all they care about is $. They have closed the facilities because of covid and still raise rent. Shame on yes communities please do not even think about moving to any of their properties, they let everything run down, trashed homes no one in management does anything except collect $. Lawndale Estates is turning into a trailer park (dump).

This is Jennifer Devries From 1176 East Bernie Ct. Lot 173 Yankee Spring Meadows Mobile Home Park and I`m very upset for receiving these letters every month and I have never been late on my rent since I have lived here for 7 and a half years. The manager, Dawn, knows that I get paid on the 3rd of every month because I`m on disability yet she still sends this non-payment of rent to me dated on the 2nd of every month. this needs to stop! Dawn should send these notices out when rent is late, after the 5th of every month. Please put a stop to this.

Thank You,
Jennifer and Shawn DeVries
Lot 173
[protected]@aol.com

I live in lot 5 asked the two gentlemen doing the curbs if they could move the curbs over so I could get a little more room for two cars in the spot they said I had to talk to management so one of the men got hold of the maintenance guy well waiting out side for him to arrive he get out of the truck saying what seams to be the problem I Mr lemery asked if I could have the curbs moved over a little dit more he keep saying I got 18 feet that's enough for two cars I tried to see if it was ok with that he had to call Heather first witch he did then accuse me of cussing of the two contractor witch never happened my girlfriend was sitting on my porch witch I know he did not see her sitting there she herd the whole conversation I have already put out of my pocket 138 dollars for repair for a friend that damaged her rim on her car well hitting the old curbs back several months ago the maintenance man is very disrespectfull never did I cus any one out at any time please I don't know why he is like this me back when I had toilet sinks tub filled up with number 2 I called him on a Saturday told him I had a sewage problem he got up set because and told me to call Jeremy and hung up on me he has a attatuide I don't cause problems with know one here it's a great park but when there is a problem he is very unprofessional does not know how to talk to people he seams like he likes to start trouble he said why did I cuss out his maintenance men I said I did not his reply was I calling his his maintenance men liers I told him it never happened and yes as I was saying he is very unprofessional please address this problem with him he has attatuide at me and others I can't correct the problems he has with others but I here it all the times from other tenants thank you for addressing the problem I have with him thank yo so much Mr lemery phone number [protected] if you need to talk to me about this and thank you for your time

Well another day in here. Was asleep after having dental surgery. Woken up by a dog sounds wping choking. Get up 3 houses down a neighbor has dog on chain. A big dog too. The owner comes out all i said you can't leave a dog chain. She starts cussing me out, screaming at me. I go office, they dont care and I had picture to prove. Everyone does what thry want around here. Cats everywhere. I was told some guy dont knkw what his title is, we don't like it move. Well 3 years being here 4 managers.

First, I fully comprehend that the community can not control when people do not stop at stop signs
I am upset that we complain that people are just running through the stop signs that nothing gets done IF we can get anyone to talk to us. How about putting a bigger sign and making sure that the 3 way stop signage is also on the post? I am tired of people just running through the little stop sign and almost hitting my vehicle with children in it.

My next complaint is that I referred someone to live here March of 2019 (big mistake on my part) and still haven't heard anything about the referral bonus.
What kind of crappy customer service does this place have?
But, then again, we have gone through 4 park managers in 5 years.

Safety has been a blatant disregard for multiple people on my street getting their tires slashed, multiple people have gone to the office about what they saw and they were told to mind their business, my neighbor saw someone peaking in my windows at 2am and told the new manager and was told to mind his business which I have a stalker and could've used that in my police report but they don't care about my safety or that of my sons, i'm about ready to contact a lawyer over them not informing me about my neighbor telling them what he saw it's ridiculous

Initial problem was lawn trimmer destroying skirting and the mower guy running into my steps and causing damage to stairs and punching a hole in the skirting in the process. Must have happened on the last cutting last year. Thought I could smell animal inside the trailer and a cat fight underneath one night. That is how I discovered the damages.

Since the complaint was made, Yes has stopped mowing my lawn altogether. Now it has been skipped for at least 8 cuttings. I notify them each time, management feeds me lies about actions they will take and never perform. Now I have a notice to cut my lawn or face them mowing it and charging me a fine. Bethany at Belle Villa Lake and Meadows was planted at the purchase of the park by Yes. All previous managers have been forced out. She blames them for all the problems. I think SHE is a Communist pawn, not an American Property Manager full of pride for doing a good job. If she were she would find a better job and quit rather than being an underling to a foreign nation.

Requested a meeting with the new owners over 4 weeks ago regarding the properties at 94 and 26 mile rd. Was told that an eviction notice would be going out to owners in the home that display political signage-requested the state regulations regarding political advertisement and never received them. Still waiting for the meeting. I can be reached at [protected] or [protected]

We rented our trailer a year ago tomorrow 9/1/2019. In february we decided to buy the trailer. What a huge mistaken on our part. Since the first month we had given the office a list of problems with the trailer to be fixed. We were assure they would be plus they would be addressed even if we bought the trailer. To this du they till haven't been fixed. Biggest problem is a leaking roof.. Today a roofer came out and basically told us that whomever did the last roofing job did it so poorly that the sheet wood was cut to short and doesn't meet the walls. Then was shingles over. So we roof replaced at about $4000. Then we have to get the floors fixed especially the front door we're my son fell through the rotti floor and broke his ankle. We can't get them to do the outside spigot some can us the hose. Do not live at yes communities! I horrible. We are just going to try and sell ou trailer and leave. Horrible experience.

I have lived in the Yes community in Las Cruces NM since 2012 before Yes purchased it. It was a senior community at the time. I have been given a 30 day notice to move my home. The notice has no documentation as to why and also has a date of 4/30/20 that is scratched out and a new date of 8/30/20 is written on the side. Is that even a legal document. Why do i have to leave after all this time. Im on a fixed income and don't have means to move my home at the moment and mobile home movers I have contacted say they are backed up 2 months due to Covid so what am I suppose to do. This is a retaliatory eviction because I called customer relations and complained about Lorena the property manager not getting someone to cut tree branches in a empty lot that's scratching up my a/c unit. Yes we exchanged words cause I was very upset but is that really grounds for termination of lease. I even apologized for being upset. The branches have yet to be cut they are still damaging my a/c unit but im being kicked out how is that fair. I have recorded all conversations and when talking to customer relations the lady stated nothing had been documented on my account besides me asking to get someone to take care of branches only. Nothing else is reported of me violating any park rules. She said she didn't know why this was happening cause there was no documentation. I talk to Lorena and on recording she said I had called her racist and I had to go and that warning would not be given and that was final. I called Tina her regional manger I told her what was going on and how I had even got neighbors to sign a petition stating I wasn't a nuisance and they wanted me to stay she said it didn't matter how many signatures I got that it did not matter. She also stated I was excited and needed to calm down if I wanted to stay that was also recorded. She said she would call me back in two days and still haven't heard nothing. I have not violated anything in the mobile home act. I pay my rent on time. She is making this personal and Lorena is causing deliberate hardship. I would like to stay I want to stay in my home. Why can't I stay? Why do I have to leave for making a complaint when I have the right to. Why was I not offered a new lease? Why after 8 years am I not good enough for this community. Is this discrimination? Why was the original date on the notice scratched out? How is this fair?

I found out that my payments were cashed by an office member, all on the same day, and the person conveniently will not fix the payment ledger, because one of my 500 rent payments is missing from the ledger. All they would do is argue with me, not give me a new lease, and I tracked my money order receipts. All cashed on june 25th by the same person from the office and now they think that im gonna. Pay them again. No, I will not, I want my payments reflected as such and I want an apology. I have lived here 10 years and never been treated so bad. Someone took my money cashed it, never wrote it in and now trying to make me pay it again. Im gonna sue.

In dealing with the orange haired lady Francesca she is so rude and sarcastic I think she forgets she is only a leasing agent. She treated me so ugly. Doesn't seem to have no customer service skills talking to people in such rude and sarcastic way. I asked her if she worked at the office and her response was, " I'm walking towards the office so yes", (completely unnecessary to respond in such a way) So I asked her is she knew when a certain work order was going to be taken care off without even asking me what address I was at or any details she responds again very sarcastically " I'm not maintenance", so I asked her what she does in the office she says leasing agent and I asked her if she was ok she then proceeds to raise her hand at me and tell me shes not dealing with this and proceeds to walk away. I was a bit stunned by her attitude and rudeness. She is so unprofessional and needs so much more training its so sad to see people like her taking up spots that should be given to individuals that really do want to work and help others.