Yamahabike service complaint against orion motors

Service Center Details:-
Name - Orion Motors
address : Opposite to Forum Mall, Koramangala, .

The worst ever experience I have ever had. I am an owner of Yamaha SZ-R. The basic problem for which I gave was for the oiling. The service in-charge( Orion motors, Yamaha, Bangalore) informed me that the bike had a problem with engine and it will cost me around 6-7k. They gave an estimate of Rs 7000/- for the service. I gave my bike on 8th November 2014 and they ask me to come after 3 days. I went on 11th Nov 2014 my bike was on same position, no even touched by any engineer. I asked service in-charge about this he told me we don't have man power to do the work. Now what the hell I should do with his less man power. He asked me to come after two days, I agree on it. Again same result. Now he told me he will call me from front, you don't come again n again. Finally my bike has been delivered to me on 19th Nov 2014. That was my first disappointment with Orion Motors. After few days of riding bike I got same problem on 2nd December 2014. But because of my busy scheduled I wend there on 22 December 2014. I did not tell them that I serviced it recently. And engineer told me same issues whatever last time happened and was asking for same amount. I told him I recently did these fixes and showed him bill also. Then he told me I need to see and talk to my in-charge.I told him to talk in front of me. He did but they were talking in Kannada, I understood some part. He was saying that we already charged for this. Now they again started same game of delaying service. I went there thrice but everyday they are saying few more days. Now today is 07 Jan 2015 and I did not got any call from Orion motors. Its been almost 17 days. I am spending Rs.100 every day to go to my home-office-home. Is Yamaha will take responsibility of this amount. This is not acceptable and this will be taken to the concerned higher authority.

bike service complaint against orion motors
bike service complaint against orion motors
bike service complaint against orion motors

Responses

  • Vi
    Vinay.Jadhav Mar 18, 2014

    This is a complaint regarding a yamaha dealership situated in Baner Pune . These people have not made any of there correct contact numbers online and we have not yet received the tax registration done of my bike MH14DW6621 which was bought in April 2013 .

    0 Votes
  • Jj
    JJVS Jan 03, 2014

    Napaka panget ng serbisyo ng Yamaha branch na ito sa taytay rizal, , , NAPAKA TAMAD ng mga tao sa branch na to!!! ilang beses na ako nag try mamili ng parts para sa aking motor para kang multo na hindi nila nakikita tamad na tamad sila asikasuhin ka puro daldalan tsismisan nagtatago sa sulok as is napaka tamad nila...

    0 Votes
  • Su
    sunsetlx Feb 21, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Need a front fender for my 07 V Star the color I need has been discontinued however all other parts in that color are still available.

    0 Votes
  • Kr
    Krunal Darji Sep 15, 2011

    I was drive my byke upto 60 km/hr, sudden my front wheel pst through a small pit, and my front wheel rim got damage...

    0 Votes
  • Xs
    Xshedd Jun 12, 2011

    My fourwheelers were paid in full in 09 and they have sent a report to credit agency. Now I gave negative credit do to this What am I to do.

    0 Votes
  • Sa
    Saini Dec 05, 2010

    Yamaha
    Stop giving dealership to such fraud people...
    1. They provide worst servicing..
    2. They dont have all needed equipments and spare parts...
    3. They dont have washing facility i.e. 3RD GRADE WORKSHOP...


    Like one in gurgaon haryana pin-122001
    Sec-14 old dlf opposite SBI

    0 Votes
  • Ra
    rajesh024 Oct 17, 2010

    Hi,

    Iam using Yamaha Fazer 2010 model(Blue). Need Some limited edition Spares for my bike . (Tank shield, Front mask, new graphic stickers).
    I request to contact me once the above products are available in PH:
    [protected].

    Thanking you...
    Regards
    Rajesh. D

    0 Votes
  • Jo
    joms Oct 27, 2009

    its shame for yamaha...that giving authorization to Dealers like Panache enterprise in Indiranagar, Bangalore...thire service people cheated me by changing the Chain of FZ 16..they fitted a duplicate chain without my knowledge and within 20 days i had to change the cahin and the socket...in another dealer... i was on a long ride to native and this madea lot of trouble on the way...they are no 1 cheters..thu... very bad face from yamaha...

    0 Votes
  • Ch
    Chougley Oct 14, 2009

    Fraud Dealers of Yamaha Lotus Yamaha, Bangalore.
    I've purchased FZ16 at the sbove mentioned Showroom. These fraud people will charge extra for the accessories which are free from the YAMAHA...

    0 Votes

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