The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
www.thejtstore.comonline purchase order not received

M Jun 10, 2019

Hi team,

I have placed an order for Blue Star 1 Ton Portable AC - White on Receipt Date :06/02/2019 ORDER Number: 5823439 from www.thejtstore.com but haven't received yet. I have called multi time at their help line no. Phone +916262602919, 20, 21, 22, 23 and also mailed [email protected] provide at the site but didn't receive any response. Even at call the call center guys are talking in very badly language and not providing any information related my order event yet they haven't any knowledge about order status. The delivery time of my product is 4 to 7 days as per them guys all time they are saying you will receive your product once next 10 to 15 days. This is prepaid order when i am asking for product then they are saying "Cancel kr dao, Jayda garmi chadi h, mil jayeg tab delivery hoga tab baar baar call mat kro, when ever i am asking for any senior contact no. they were denied like language " aree samjh nahi aata nahi h ya koi senior tera dimag kharab h bol jab delivered hoga tab hoga" . I relay screw about my order and money. Please help here.
My order details are mention below :-

Your My-E-Store Shopping Receipt Date :06/02/2019 ORDER Number: 5823439

Thank you for Shopping With My-E-Store
Your ORDER Has Been Received And Is Now Being Processed.

Your CASHBACK Will Be Activated Within 48 Hours

Details Of Amount You Paid Against Your ORDER:

[Order #5823439] (06/02/2019)
Product Quantity Price
Blue Star 1 Ton Portable AC - White 1 ₹28, 500.00
Subtotal: ₹28, 500.00
Shipping: ₹21.00 via Order Processing Charges
Payment method: Zaakpay Payments
Total: ₹28, 521.00
Billing address
Ofb Tech Pvt Ltd
Mahender Sharma
Mg Road
101 1st floor vipul agora mall
Gurgaon 122002
Haryana
[protected]
[protected]@gmail.com
Shipping address
Ofb Tech Pvt Ltd
Mahender Sharma
Mg Road
101 1st floor vipul agora mall
Gurgaon 122002
Haryana
Download theJTapp to Track Your Order ; Create Support Ticket Or Contact US or Claim Refund

Important Link You Should Check

CONTACT INFORMATION
PRIVACY POLICY
REFUND-AND-CANCELLATION-POLICY
WHAT IS The JT Store
WHAT IS JT Coupons / Deals / Smart Deals / Deal Of the Day /JT Cash and How to use them
Powered by - The JT-Store
..

Please have a look and help here.

Thanks and regards,
mahender Sharma.
[protected]

online purchase order not received
online purchase order not received
online purchase order not received

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Updated by mahen sharma · Jun 26, 2019

    This site is totally Fake .. Guys do not order from this site ...

  • Updated by mahen sharma · Jun 26, 2019

    Guys yah Online web site totally fake h . Please koi bhi order na kre iss site se . iss site the COD available nahi h agr aap ne kuch order kr diya or payment kr di tao aap apni money bhul jao or order tao milega hi nahi ..

    Agr iski help line service pe call kroge tao itti batamizi se baat krte g jaise inke baap se udhar le rkha ho .. So request to to guys do not order from this site.

    Sale chor h ye b...c...d... m ... C...d ...

  • The JT Store's response · Oct 24, 2019

    Dear,
    Sorry for the issue you have faced,
    According to your order status, your paid amount for order is refunded to you from our side.

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