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86daigou.com Customer Service Phone, Email, Contacts

86daigou.com
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1.0 9 Reviews

86daigou.com Complaints Summary

0 Resolved
9 Unresolved
Our verdict: Engaging with 86daigou.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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86daigou.com reviews & complaints 9

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ComplaintsBoard
B
3:52 am EDT

86daigou.com stay away from this website

Really bad company
I should have read these negative reviews before placing my orders from 86daigou.com. My mistake. They have the following negative issues :

1. A lot of hidden costs: they show you the low price for the products. Once a product has been ordered, they will ask you more money for packing cost, shipping cost, insurance cost for shipping. If you don't ship soon enough, they will ask you to pay warehouse storage charge. There is no way for you to find out the shipping cost beforehand.

2. Very bad customer service : they replied to your email promptly but make things very difficult for you. I sent 9 emails to ask for refund after finding out there are so much hidden cost involved. They use all kinds of reasons to delay the whole refund process. At the end, they tell you order can't be refunded anymore due to exceeded the refund time limit. So, they advise you to pay the shipping (very expensive), so they can deliver the item.

3. Dishonest refund system : on their website, they show how they can refund you if you are not happy with the product. But, the fact is the refund $ will be sitting in your account and not paying you cash. It's another painful process to request for drawing out this refund $ from your account.

So, at the end. I ask them to keep the products and the money. Not to contact me anymore to ask for warehouse fee everyday.
My advise : never use them at all.

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ok zenny
, US
Aug 13, 2020 2:27 am EDT

Exactly what happened to my mom. I couldn't read chinese so I didn’t know what the heck was going on till it was too late. they charged my mom ~500 dollars usd and no return or cancel button.

ComplaintsBoard
A
5:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

86daigou.com not honest at all

I just received a survey request from 86daigou and they mentioned in the email, they will give reward after I answer the survey. Either choose to get discount coupon or they direct transfer to our paypal. However, after I answered, they just replied that they will give discount coupon to my account. When I ask to transfer to paypal, they just ignored...If that, how I dare to purchase from them?

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6:22 am EDT

86daigou.com Damaged item and extra fees

I bought something from this store and had the worst experience ever, I highly don't recommend 86daigou!
I paid an expensive delivery fee for fast and safe shipping and my item arrived completely broken. Not only it was in a terrible condition but it also took a lot of time until it got here.
They offered me a replacement and told that I have to send it back at my own expense. I did that and later got another charged. Contacted them to ask what was the matter and they said that I was charged a replacement fee. I never heard of that kind of fee. I'm sure everything they said was just a lie and these scammers were after my money from the very beginning. Never trust or buy anything from them!

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Is 86daigou.com legit?

Our verdict: After an exhaustive investigation, Complaints Board has identified 86daigou.com as exhibiting significant legitimacy concerns, categorically indicating it's not legit. Engaging with 86daigou.com is strongly discouraged, highlighting a substantial risk to users' personal and financial security. Do not provide any information. Report any suspicious activity to the relevant authorities.

86daigou.com earns 1% level of Trustworthiness

Critical Trust Alert: Complaints Board reveals 86daigou.com as a scam with only 1% ligitimacy. Strongly advised against interaction.

With only 0% of 0 complaints being resolved, 86daigou.com slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

86daigou.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to 86daigou.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for 86daigou.com. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • 86daigou.com has registered the domain name for 86daigou.com for more than one year, which may indicate stability and longevity.
  • 86daigou.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • 86daigou.com you are considering visiting, which is associated with 86daigou.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
W
7:49 am EST

86daigou.com Run!! Avoid this company. Do not be lured by their free shipping promise.

Avoid it ! Do not get lured by their free shipping for first time customer promise.
They lured customers with free international shipping free for first time customer but using all excuses to not honor their promise. And their shipping weight is inflated and the the shipping charge is much higher than any company we normally use. Plus they charge various "fees".

They do not care the customers' interest- it is very obvious that their main purpose is to milk more money from the customers.

I do not think such kind of company could last long.
Most customers would be just "one time" customers who would never do business with them again. But I just want to warn new customers- do not be lured to buy from them!
It is not a honest company that you deal daily in United State.

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ComplaintsBoard
D
8:31 pm EST

86daigou.com Cheating on price

This Chinese company should be facing criminal charged!

I placed an order on this Chinese 86daigou.com website for item on Taobao.com. The item is priced at 9.9 CNY. On their website said free international shipping, before I paid it said 9.90, without clarifying it is US dollars or CNY. but since the item only costs 9.90 CNY plus free shipping, I assume it is CNY. But when I got my credit card, I realized they charged me 9.90 US dollars for the item costs only at 9.90 CNY. What a cheated crime. PLus I have order for more than 45 days without receiving my order.

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Emily Kok
, US
Dec 02, 2016 6:37 pm EST

I am having same experience with them, they cheat on the weight and overcharged the service fee.

ComplaintsBoard
B
12:18 am EDT

86daigou.com This place should be shut down!

Avoid these scammers at all costs! I have ordered an item from this fraudulent Chinese website and even paid extra money for the delivery and never ever received anything! When I contacted 86daigou they said that my order was on its way and asked me to be more patient. Next time I contacted them they said that my order was not in stock and promised me a refund. What a scam! They hardly spoke English and everything they said was nothing but lie! This place should be shut down!

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12:26 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

86daigou.com - Big scam! A pure thief without morality! Get out of USA!

I purchased something on 86daigou.com 8 days ago. What I would never imagine that today I could not help posting my angry feeling on the internet about this unparalleled worst of the worst online shopping experience so far in my life!!! They are such an online purchasing agency full of scam with no credibility, no accreditation from Shanghai, China!! As a...

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ComplaintsBoard
R
4:38 pm EDT

86daigou.com Seller didn't communicate or send my order

I placed the order on www.86daigou.com in the middle of July. Now it is September already, but I still haven’t obtained my order. WTF? I sent tons of the emails to the staff from this company, but they didn’t react and avoid all communication with the customers. Maybe, anyone knows how to get money from these liars and thieves. Post your ideas and offers.

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ComplaintsBoard
I
12:49 pm EDT

86daigou.com They didn't ship for free. Be careful with them

People, the company www.86daigou.com is really bad and deceiving. I placed the order and checked if the delivery was for free. It was, but when it came time to finish the purchase, I received the note that I wasn’t qualified for the free delivery. I decided to cancel the purchase, but it was already impossible. I didn’t want to pay $25 for the shipping, so I tried to contact the seller. All my attempts failed.

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Evan Ch
, US
Sep 10, 2018 10:12 pm EDT

Scam.

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Ta Zhang
, US
Mar 26, 2018 1:22 am EDT

Lots of complains:

https://ca.trustpilot.com/review/86daigou.com

https://www.sitejabber.com/reviews/86daigou.com

http://nevereversober.com/86daigou-com-review/

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EricCheong12
, US
Jan 28, 2017 2:19 am EST

Ridiculous handling fees and international shipping fees.
For details, read up the review here. http://nevereversober.com/86daigou-com-review/

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Siri J
, US
Jan 03, 2017 3:26 pm EST

I wanted to let everyone to know this Chinese Website’s Fraudulence. The 86daigou.com shows very attractive prices. However, they will charge multiple fees in the names of shipping, handling, custom duties, etc. The final price is far more than the posted prices. The orders have no confirmations, but you may see the transactions from your bank. You may not cancel the orders, but please do what I did: Tell 86daigou.com that you already filed the complaints to the local Police (中国公安部), Shanghai Industry and Commerce Administration Bureau (上海市工商行政管理局), Chinese Custom (中国海关), State Administration of Taxation (国家税务局), and International Criminal Police Organization (国际刑警).

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Andy197505
, US
Aug 17, 2015 5:00 am EDT

Yes, you should pay for the shipping fee first and then they will refund the shipping fee to you. But it can only be used for the next shipping. I used another similar taobao agent www.cnstorm.com which does not charge service fee. According to my compare, CNstorm is much cheaper. Mostly, their customer service knows english.

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