DO NOT USE THIS SERVICE to send money, ever. Just don't.
I have always used Western Union, but in a bid to save $125, I decided to send $2, 200 through WorlRemit instead. Boy was that a big mistake.
First the trap: they let me register my account, input recipient info as well as my payment info. They then confirmed the transaction AND debited $2, 200 from my bank account through my debit card. They issued me a confirmation receipt and I thought, great, this is no different than WU's great service and I've saved $125 on top of it. I send the transaction details to the recipient and thought I was all done.
The catch: 45 minutes later, I received an ominous email from Worldremit notifying me that they have disabled my account and would not be able to provide me service. Further, they make no mention of refunding my money. I check my bank account and see that my $2, 200 remain in Worldremit's possession.
I attempt to call them but their number made super difficult to find as if they are trying to hide. After a lot of googling, I find a number and call it. They put me on hold for 1 hour. Finally a smug customer service rep answers. After a brief exchange, he reads to me the same exact information that the email carried, that my account was disabled, that they won't provide me service, yada yada yada.
I ask him why? He has no clue. I ask where's my money. You can't disable my account and refuse me your service (your prerogative, knock yourself out), but then keep my funds. That is fraud. It is theft. And Worldremit is guilty as charged.
This crooked behavior has class action lawsuit written all over it. In the meantime, to save yourself and your loved ones precious time and headaches, you should steer very clear of these crooks.