Worldpay

Worldpay is a company that I would strongly advise you to avoid. There are just way too many negative aspects to mention, and it's best to steer clear of their services. They have been absolutely terrible in my experience, as they charged me for credit transactions for over a year when they were actually debit transactions. This is completely unacceptable and shows a lack of competence on their part. It's important to be cautious when dealing with Worldpay, as they seem to have a tendency to make these kinds of mistakes.

We needed our customer gift card report, and they quoted us $2000 to get us that report. It's the customers' data! They have every right to get the numbers and balances.

I mean, seriously, $2000 just for a report? That's a lot of money, especially when it's our own customers' information. We should be able to access that without breaking the bank.

I understand that companies need to make money, but this feels a bit excessive. It's not like we're asking for some top-secret classified information here. It's just a simple report with numbers and balances.

I think it's important for businesses to remember that customer data is valuable. It's what helps us understand our customers better and make informed decisions. So why should we have to pay such a hefty price just to access our own data?

I've heard good things about Worldpay, but this experience has left me a bit disappointed. I was expecting better customer service and more reasonable pricing. It's frustrating when companies prioritize profit over customer satisfaction.

In the end, we decided not to go ahead with the report. It just didn't make sense to spend that much money on something that should be readily available to us. We'll have to find another way to gather the information we need.

I hope Worldpay takes customer feedback into consideration and reevaluates their pricing strategy. It's important for businesses to find a balance between making money and providing value to their customers. Otherwise, they risk losing trust and loyalty.

Overall, I can't say I'm thrilled with my experience with Worldpay. The high cost for a simple report has left a sour taste in my mouth. I hope they make some changes in the future to better serve their customers' needs.

Transitioning to Worldpay was supposed to be a smooth process, but it turned out to be quite the opposite. It's been two months now, and we are still unable to process health saving cards for our clients. This has resulted in us losing thousands of dollars in transactions that we could have otherwise processed. The most frustrating part is that they don't even bother returning our calls. We have to constantly chase them for updates, and even then, nobody seems to have a solution to our problem. It's incredibly disappointing and has caused a lot of inconvenience for our business.

I'm really frustrated with Worldpay and I'm seriously considering filing a complaint with the BBB. I've had to reach out to them countless times because one of my clients filed a credit card dispute. But every time I talk to them, they give me wrong information, and it's costing me over $250. It's even worse because Rectangle Health uses them, so I'm definitely canceling Rectangle Health because I never want to have anything to do with Worldpay again!

to say. I called their support line and was put on hold for ages, only to be transferred to different departments multiple times. It was a real hassle just to get a simple answer. When I finally spoke to someone who could help, they were rude and unhelpful. They didn't seem to care about my concerns or the fact that I had been a loyal customer for so long.

Not only that, but their website is a nightmare to navigate. It's slow and clunky, making it difficult to find the information I needed. I had to click through multiple pages just to find their contact details. And when I did manage to find them, their email response time was ridiculously slow. It took them days to get back to me, which is unacceptable in this day and age.

To make matters worse, their fees are outrageous. I was shocked when I saw the early determination fee they wanted to charge me. It's ridiculous that they think they can get away with charging such a high amount for ending a contract early. It's clear that they prioritize profit over customer satisfaction.

Overall, I am extremely disappointed with Worldpay. Their customer service is abysmal, their website is a nightmare, and their fees are exorbitant. I would not recommend them to anyone. Save yourself the headache and find a different payment processor. There are plenty of other options out there that offer better service at a more reasonable price.

Worldpay's customer service is absolutely terrible, especially considering the exorbitant fees they charge. It's like they're stuck in the Stone Age when it comes to technology. Recently, my nonprofit organization had to switch bank accounts, which meant we had to reach out to various vendors. Dealing with Worldpay, however, was an absolute nightmare. We made five phone calls and sent two emails, yet our issue remains unresolved. I strongly advise against using their services. This company is a real beast that you should avoid feeding.

I am extremely unhappy with the way Worldpay handles things. They didn't even bother to keep a record of when they closed our accounts, yet they had no problem charging fees on those very same closed accounts. To make matters worse, they slapped us with a penalty fee for closing an account before the renewal date, even though they failed to document or note that we had closed it. It's clear to me that they are not only dishonest but also lack any sense of ethics. I strongly advise against doing any business with them in the future.

This company, WorldPay, is involved in stealing from customers. I had a merchant account with them, and they took my customers' money without giving it to me or refunding it to the cardholders. This caused me a lot of embarrassment, and they still haven't released the money. My customers are going through the chargeback process, but WorldPay is trying to hold onto the money. They are complete thieves!

Worldpay is a payment service that handles transactions and transfers the responsibility to the company it represents. Unfortunately, the company they work with in this case is involved in fraudulent activities and fails to deliver the purchased items. Worldpay, by being complacent, becomes complicit in this fraudulent behavior. It is important to be cautious and avoid using WorldPay for any purchases. The company they are associated with, www.DCbatteries.co.uk, is actually a Chinese organization that solely focuses on receiving money without providing the promised goods.

Terrible services. They billed me for months without me even knowing. I didn't use any of their services and they never bothered to get in touch with me, even though I thought I had closed my account. Can you believe it? They charged me for 10 whole months, including annual fees, and then had the audacity to claim they did nothing wrong. Unbelievable! The reason I never heard from them was because they had my contact and email information all messed up. Can you imagine the frustration and loss of my hard-earned money? It's just not right. Do yourself a favor and avoid this place. Go somewhere else where you won't have to deal with this kind of nonsense. I wouldn't even give them a single star.