WorldRemit
reviews and complaints

My name is "Mathew James Mc Guigan" and you guys have been charging my bank account with Scotia Bank Canada with charges I never approved. reverse the charges or I will notify my bank of fraud from these Worldremit charges on my bank account. I never approved them, and they keep coming, taking my money since Sept 9th. Stop the charges and reverse the ones you have done or I will make it my mission to cause a public relations nightmare for you and this whatever company it is.

I attempted to send money to my personal account in overseas but was refused twice in less than two months because their local partner in overseas indicated that the account details provided were inaccurate. I'm not sure what happened because I haven't updated the account number. I've been conducting the transaction through the app for years and have never had any problems until now. When I contacted customer support, they informed me that I have a business account in overseas, which is why the transfer failed. I inquired as to how I might have my personal account converted to a corporate account within two weeks of my previous transaction with worldremit. Now I have to wait a week for that money to be returned to my account. I still can't believe they didn't fix or handle the problem. They simply left it as is on my profile.

Note: successfully send money through an another online site to the same account in overseas.

HI on Tuesday 30th of August,2022 l sent $130 to my Aunita in Ghana, she still has not received it i want that put back in my ANZ BANK.

My ANZ Bank said it's with WorldRimit..

On that da i sent $20,just in case it happens Agan. After that l put more money and went well.

But the money l sent on the first day still no one get back to me.

The only thing l get is FQS.

WHEN L CALL THE NUMBER IN SYNEDY 1.2.3. And then hugs up. on me.please need your help

MARK JOHN BRADLEY.

[protected]@gmail.com

l have done everything,no am asking you please.Mark.

I overpaid for transfer twice, first for £29 and the second was for £31. I was informed that £20 from the first overpayment was allocated to one of my transfers and £9 was being held to add to my next transfer but it did not happen and £20 did not reflect in money paid to me. The total due to me from overpayment is now £40. I have tried, without success, many times to get the over payment added a transfer. I spent over 30 minutes on the phone today with a member of your team to try to resolve the problem. The gentleman I spoke to asked me to create new transfer for £360 for £40 to be added to the payment. Then after I had created transfer £360, he changed it £400. He said I will to pay only £360 and he would ensure £40 was added to cover the overpayment. This meant I had two transfer going at the same time. He said he would cancel the transfer for £360 but he did not so I receive payment for £360 not for £400. I had make another £360 payment to world remit account for £400 transfer I created so that the overpayment could be added. The transfer number is [protected] for £400 but I paid £360 for £40 to be added. I am Thomas Douglas Thompson-Quartey.

There is no way to contact a real person to resolve the issue. The phone number they list for contact in the United States is a message that asks you to enter a case number or transaction number. It tells you to go online to get a case number if you don't have one, but there is no way direct way to get a case number online. Also, the line is disconnected after the message is finished playing if you have not entered a case number or transaction number. Since I cannot access my account to send support money to my wife in the Philippines, I cannot obtain a transaction number.

I sent funds today on 19/8/2022

From my number +[protected]

I sent about $637

I sent from Australia to Kenya.

Four hours later, money not yet received.

Money left my account but i have not received any confirmation from World Remit, money has not been sent / received.

Bank says money left my account but not collected by Worldremit.

What is causing this delay?

Je voudrais annulé ma transaction que jais envoyer a 261 [protected] du 10 aout... Il a hu une erreur du site j'avais entrer les bonne info et on changer au transfer ne nom et les numéro non cordonné ne plu quoi fais pour vous rejoindre plus simplement... Regarder mon problème et jactant de vous des résulta, et le numéro en français répond en anglais merci

I had sent a transfer with transaction #[protected] and was notified that it was on its way . I then got a email to say that case#[protected] was in process and I need not take any action. I tried to log on to my account and was notified account suspended ,. The funds sent on this transaction were not received by my recipient or in the case of suspension the funds not credited back to my banking account Please Advise

My name is Segun Victor Kamiyole with phone number [protected] and home address 3616 Karla Dr, Flower Mound, Texas- 75022. I opened a WorldRemit account and sent $200 to Nigeria, but I can't log back in again to my account. Try to change the password but to no avail. Also, I did not receive a text message regarding the transaction number or case number. Please help!

Over the las few months I have tried on several occasions to send money via this method as I have done in the past. However the system will not allow payment via debit or credit card. I have checked the website and not problems or restrictions appear for transfers to Zambia so assumed it must be a technical issue and have contacted Worldremit customer service team, who were extremely polite, but of no help...

It's a pity, as I have found them reliable, it's an easy-to-user friendly website and would encourage friends and family to use them. I'm sorely disappointed, needless to say.

Hello!

I sent money to the Philippines through world remit last night two times but it seems like there was problem on the sending, so I tried the second time, but still the same situation. I checked my bank account and I found out that 275 Norwegian money was taken in my account. I had proof in my bank that it was taken. I'm demanding to return my money back if the transaction is not successfully sent.

Thanks!

Complinant,

Bartjen Vallermo Runningen

Your app has been updated and now I can't login. I have tried to reinstall the app but it's just circling.

HELP...

I have been using Worldremit service for quite a while without big issues.

My daughter lives in Kenya so sometime I need to send her money via MPesa.

I have done this the 5th July 2022 for a value of Euro 440,00 (about 51K KES).

Worldremit has taken the amount from my card but fail to credit on the MPesa account.

I have then open a complain with them asking to complete the transfert or to give the money back but they have refuse both options.

Basically I have heard that Worldremit has been banned in some African Countries and therefore they are not able to credit the receipient account but if this is the case why they do not tell when you create the transfert where the Country of destination is well explained. Also why if they cannot to trasfert money in Kenya they still collect money from my credit card and keep them.

Now I have sent other money to my daugther via a safe channel but still Worldremit refuse to cancel the transfert and keept my money.

I must admit that I had trust since I have done many transactions before and the credit was given in few minutes so they have my trust and took advantage of it.

I will also report this to the Italian Authority (where I live) to see if this is a crime but I am quite afraid not to see anymore my money expecially since Worldremit is outside European Union so no guarantee for consumers is given. Do not use worldremit until these problems are sorted or you may lose the money and you need to have extra ones.

I was in the process of purchasing a puppy and having her shipped to my home. I was contacted by the shipping agency by text early in the morning on April 26, 2022 at 5:18 am stating it was urgent that I send money right away in order for the puppy to continue on her way to my home. I sent money using my visa card through Worldremit to a Ekema Edith Njumbe in Camaroon for $367.00 USD. The transaction number is [protected]. On the same day at 10:57 am I was again contacted by text stating that another $43.00 was needed and it was urgent as well before they can continue with the transport to my home. I sent the money in the same manner as the first transaction, using my visa card and sending the money through Worldremit. It was being sent to Vance Ulrich Yamene again in Camaroon. Transaction number is [protected]. When I questioned them about the money being sent to Camaroon they informed me that they have an office there. I never did receive the puppy and when the shipping agent contacted me for more money I requested a refund. Which they stated they could not do until I send more money in order to get the puppy reminding me that all the money that I send for the shipping the puppy is refundable. Texts continue wanting more money which I decided not to continue communicating. I have no puppy and I am out the money I sent. I have since found out that I was scammed by the puppy website as well as the delivery agents. I am disappointed and frustrated that Worldremit supports scammers.

I transferred an amount one week ago to my mobile money number in Kenya and have been receiving emails several times per day from WorldRemit since, telling me that the payment will be done within 6 hours and that they're having issues with the partner in country. Online chat function and phone conversation were equally based on standard template responses as well. The only response I receive is that it is a technical issue which they are trying to resolve and they don't know how long it will take and can't cancel the transaction. The money has left my account.

Transaction number: [protected]

Made a transaction to a wrong (my) bank account that is not existing according to the receiving bank. The funds should have returned to the issuing bank, in this case an intermediate bank called Metrobank Philippines.

After 3 week, still no progress where the funds are!

Attached the statement issued by WorldRemit on request.

The statement shows all the info about time, amount and intermediate bank (Metrobank).

The correct ING NV Philippines account number is [protected]

Hope this contains enough info.

I send Money by World Remit Gcash to my woman in Samboan, Cebu Philippines

Judith Frejoles Ferrer

Purok Tambis, Cambatete,

Bonbon Samboan Cebu Philippines 6027

8505 peso

Reference number: [protected]

I used a phone number she not use any more.

She threw it away. Therefore, she can not receive the money. She needs an authentication code in six digit to put:

I sent her the money Can you send a six digit code to me

Inge Rogesund

[protected]@gmail.com

[protected]

or to her Judith Frejoles Ferrer

+63 [protected]

[protected]@gmail.com

someone got into my app. and took out 300.00 on March 4 I don’t believe I did this . also my information has changed and I can’t remember my old password .

now I can’t access any info , I got in that couple night ago. Found all my info but today it won’t let me in help help help

Hi my name is Grace I have send many but I send to a old number don't exist in Rwanda kigali what can I do.

It seem the only way WorldRemit appear with a honest facade response is by exposing their fraud.

WorldRemit denies your payment saying your bank denied it, and later its taken from your Bank Account, without any receipt or transaction record from them.

And if you try to call them, they deny taking a call from anyone without a transaction number.

Besides all their hidden exchange rates fees not following the exchange rates scamming people.

This Company should taken down by Tried in Courts