WorldRemit’s earns a 1.3-star rating from 10 reviews and 357 complaints, showing that the majority of customers are dissatisfied with money transfer services.
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They stole my $755!
I tried to send $755 to Ghana in Africa but worldremit decided to block my payment and never gave me back my money! Do not do business with these crooks. They have a phone number but good luck gating to speak with a person. It almost never happens. I got through one time they found my history and told me they would get back to me about can I have my money back? So 3 days later never heard back and now they will not take any calls. They refer you to go read their help section. How is the help section going to get my money back to me? it wont! AVOID THIS CRAP COMPANY.
Recommendation: Go to Cashapp way better! They don't steal your funds like this worldremit dose.
Videochata
Da se mogu vidjeti u?ivo sa tommy thayer iz kissi 982 00 dolara 926.22 eura za videochat Zelim se znimi uzivo vidjeti na videuchat
Amazing
5 i am using this for about 3 years and doesn't any issue. Very fast transaction for a low cost. Friendly customer support. So i recommended.
WorldRemit: First Transfer FREE! Use this promo code: WRPSINGH
WorldRemit: First Transfer FREE! No FEES when you use this promo code: WRPSINGH The full voucher amount will be deducted from the total amount you pay.
Major rip off
Worldremit owes me almost $9000 from customers paying me from China Worldremit has ingored my constant calls to their bull$#*! customer service department. Don't use Worldremit. Believe me
A GOOD EXPERIENCE
Recently there was an issue with Mpesa in Kenya and my money was not delivered. I got an email from them notifying of the problem. Anyway they ended up cancelling the transaction and refunded money to my account promptly. I hope to continue using them in the future.
WorldRemit friend referal code
WorldRemit give us both a ?20 money-off voucher as a gift to be used on a transfer.
Here's how it use my unique referral code MAHESHIK2
Enter this code in the referral code box when they sign up for a WorldRemit account
Once you send at least ?100 as a single or over multiple money transfers, we'll both be emailed a ?20 voucher within 10 working days.
BEST MONEY TRANSFER SERVICE BAR NONE! (& I'VE TRIED MANY!)
I have been using WorldRemit for near one year now for regular transfers (principally to friends in the Philippines). After an initial difficulty with the web site and sincere efforts by World Remit staff to assist me, I can now indicate that this company is head and shoulders above any other in the ease and consistency of their service at a competitive price.
No, I am not a company "plant of stooge", I am just a very satisfied customer that believes in recognising the efforts of a company to be the very best in their field.
It is fact that I was initially publicly critical of aspects of the way World Remit conducted its' business and in particular some of WR staff who were overzealous in contacting me (one in the very early hours of the morning!) in an attempt to bully me into upgrading my online reviews to a 5 star rating.
I have waited now over six months to re-review World Remit's performance and having used the longest running international money transfer company (with very poor results and many problems in recent times), can now recommend without hesitation; World Remit!
Stolen money
I transfer money to Kenja the money was received but 2 days later the money was refunded. I contacted customer service and they said the money was recieved.
They dont read my emails I told thme the money was recieved then taken back two days later.
Really a big scam! Yes we deposited the money but we wont look to see it was taken out two days later
Recommendation: stay away there are thiefs in the system.
100 Eur was transferred 22 Jan and received, however two days later the money was refunded from the account by world remit. Emails I sent are not read and they send auto replies about the money being received.
The Money was received but then world Remit reversed the charge two days later.
So the partner in Kenja will show you proof of deposit, however two days later they took the money back. Below is the transaction that took the money.
SAP02JI9RK confirmed. The transaction of Ksh17,183.00 with receipt SAM8R6IR1O has been reversed. Your new M-PESA balance is Ksh995.
Account hacked, please help
Hi,
I cannot find an email to contact. I am overseas and cannot call.
My account was hacked...
I received emails stating that I have sent money. The transaction numbers are:
[protected] for USD 670.11
[protected] for USD 603.03
[protected] - pending
[protected] - pending
I did not do the transactions.
My login to Wordremit is "[protected]@y7mail.com".
Worldremit suspected something and has disabled my account.
I don't know if the transactions went thru.
If the transactions went thru, I will need to be reimbursed.
I have not used Worldremit for years now.
Please help or find someone who can help.
Thank you.
Regards,
Soon Lim Tan
WorldRemit Complaints 357
Funds not received
Funds sent to my bank account on the 1st of March 2024 from the US still not received in my bank account.
Confidential Information Hidden: This section contains confidential information visible to verified WorldRemit representatives only. If you are affiliated with WorldRemit, please claim your business to access these details.
United States of America customers, don't waste your time and money, PERIOD! Smh
I would give Zero stars if I could. Interesting. Well here's a (29th December, 2021) review for you. I'll NEVER use WorldRemit again! The first time I downloaded this app 2 years ago, after about 3 successful transactions, my account was Hacked and there were weird transactions from another country showing on my account. I think they were from Kenya or something like that. The experience was like 2 different people from different countries in the same account. I could see their transactions and who knows if they could see mine too so, I immediately deleted my debit card from the account in the settings. This shows how WorldRemit doesn't care about the security and privacy of their customers! And now today I decided to give it a second chance by creating a new account and it's been disabled after the first international transaction that didn't even complete processing? And you tell me that it's because my account doesn't meet the criteria of your terms and conditions? And when I ask the customer service what stupid "criteria" you're talking about, you say that you can't "disclose the details" and that I should just view the "terms and conditions" as if that will solve anything! Y'all need to fix this! What a severely poor serviced app! Especially for United States customers! I downloaded the app on my mom's iPhone too and the same thing happened.(again, I only tried sending $5 so that I don't risk much). The customer service people in the app didn't even try to help me! They just send a Long automated message saying my account is canceled due to WorldRemit's criteria blah blah blah. And that they will issue a refund in 7 days or whatever. Thank God I only tried to send $5 to Zambia to see if would work well before I try to send a large amount, and let me tell you, it doesn't work, lol. Don't even waste your time and resources. I'll just go back to using the WesternUnion app because I've never experienced such B. S. from them. I only tried to use WorldRemit because people in Africa rave about the "mobile money transfer" feature. And by the way, I will be expecting my REFUND WorldRemit! Such B. S.!
Shut down account without notice
Two weeks ago I decided to use my World Remit account to send money to my mother. I initially created the account about ten years ago to send money to my sister in West Africa. After that I didn't need it again. So now ten years later, I'm no longer a struggling college student and can send my parents funds I decide to do so. I log into my account with no...
Read full review of WorldRemitIs WorldRemit Legit?
WorldRemit earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for WorldRemit. The company provides a physical address, 20 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
WorldRemit has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
WorldRemit has registered the domain name for worldremit.com for more than one year, which may indicate stability and longevity.
Worldremit.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Worldremit.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Worldremit.com you are considering visiting, which is associated with WorldRemit, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
WorldRemit as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for WorldRemit have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
WorldRemit website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- While WorldRemit has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 4% of 357 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Long time to fix the transaction problem.
I transferred some money to my family, but the recipient's last name went wrong. So, I used the platform to fix it as soon as I saw the mistake. However, the app didn't work and always popped up a message saying there was a problem with the app and should try later. I looked for some help through the chat in the app, and I always got the same answer. It...
Read full review of WorldRemitUnauthorized transactions
I received notification of 2 transactions on Nov 7th, 2023 both done through World Remit, each for $ 202.99 USD. I have never used this company and didn't know of its existence until Nov 7th, 2023.
My bank has since closed my account and is working to get this money refunded to my account.
I have also tried several times to contact this company, by email and by phone however to no avail.
Claimed loss: $202.99 USD X 2
Desired outcome: The full amount to be returned to my account
Money transfer from Australia to BDO Philippines
Dear Sir/Madam Recently and as far back as 5th October 2023 (Case Number [protected]), I been having problems transferring monies to the Philippines using your website here in Australia. My recent problem is detailed below and is strangely simple to understand ,in my opinion, but appears to be difficult for your service agents to deal with or rather to...
Read full review of WorldRemitApp name world re.it my transfer still in progress
What is this what kind of serivce you u take your service charge in you tell in minutes reciverr will receive the money and now its is too long until yet the transfer is in progress wat kind of [censored] service you give to your customers when they
Take transfer feee already why they do like this i will tweet to international UNA ND INTERNATIONAL HOME AFFAIR TO BAAN THIS KIBD OF APP
Not able to transfer money.
I needed to send money to my foster son in Ethiopia on the 11th of October 2023. I was asked to send documents and I sent the front and back of my driver's licence plus a selfie. This is still in review! In the meantime he can´t pay his rent and so on.
I have not heard anything from you at all.
If I don´t hear anything real soon and you will fix this problem I will have to stop using World Remit and use another company.
I have tried to call Belgium and the phone was always busy.
Desired outcome: Please fix this problem.
Palawan refusing to pay my recipient
Hi Trevor,
Great news! You've sent 2419.00 PHP to Ma Emelyn Allego.
What does Ma need to do?
They need to quote [protected] and present their ID to collect the cash from Palawan Pawnshop, MLhuillier, LBC or TrueMoney. The money will be available for collection within minutes.
What do you need to do?
Nothing, but you can check progress of the transfer via the "my transactions" section of the website or in the "activity" section of the apps.
Transfer details
WorldRemit transfer number: [protected]
Recipient collection number: WorldRemit [protected]
You sent: 38.00 GBP
Ma gets: 2419.00 PHP
Desired outcome: Rightful Payment to Ma Emelyn Allego Ayco in Cadiz City Philippines
TRANSACTION NO.[protected] NOT RECEIVED
I made a transfer on 4th September 2023 from Maybank -Malaysia to CRDB bank -Tanzania but to date 11/10/2023 local partner is still processing!
I would request to speed up and be paid the money as soon as possible. Take note, both accounts are mine. Transaction number is [protected]
Attached are more details for your reference and action.
Iddi Samson Marugujo
Affected customer.
Desired outcome: I would like to be paid the money through CRDB Bank in Tanzania
cant complete transactions get failed message back
Confirmation numbers:
[protected] 10/10/2023 16:29:22 , [protected] 10/10/2023 15:40:47, [protected] 10/10/2023 14:15:19 , [protected] 10/10/2023 14:06:44. all on 10/10/2023 all these failed to go through, I would like to cancel these and not continue on them. This is what my bank has told me to do. I would like to know why and continue to make transactions from now on ! Please advise ASAP
Desired outcome: Continued service with you
WorldRemit - Account: [protected]@iPinPay.com
Madam, Sir,
I am really frustrated and furious due to your INSANE decision to CLOSE my WorldRemit account.
The email related to this US account is [protected]@iPinPay.com
I always used this account to send money from my US Bank accounts and Cards for my personal use and family.
I kindly ask you to review your decision ASAP and to reactivate my account at the earliest.
Attached all available proof that I am acting legally by using my own Bank account and cards.
Regards,
Charles Asmar
Recalling a paid transaction
I made a mobile money transfer on the 17.09.2023 using world remit and accidentally sent it to a wrong number. I contacted the network provider, and access to this money was blocked, only needs request from world remit to reverse the money. I have since then tried contacting world remit customer helpline and sent emails but got no response at all.
Any one to help me on this?
Blocked transfer due to lack of ID/Selfie
This is related to transfer: [protected]
A transfer was blocked due to verification of ID data. I provided you with this data weeks ago. However, no one is answering mails neither calls.
Next thing: I had to cancel the transaction and I am still waiting for a refund since 13/09.
My request: please refund the amount involved and let me know if you re missing data or other, so I can use the account again.
Many Thanks
Bart Bogers
Desired outcome: My request: please refund the amount involved and let me know if you re missing data or other, so I can use the account again.
Money transfer
My Father made two transfers from Australia to Tanzania on the 31st of August. The funds were required in Tanzania urgently for a very specific purpose. After approximately 7 days the funds had not arrived. He was then asked to provide more information (a LARGE amount of supporting information). After providing all of the required information we...
Read full review of WorldRemitMy recipient hasn't received their money yet
Ive used Worldremit for 3 years and haven't had any problems with them.. but I made 3 transactions on Sept. 14th 2023 at 1:15 pm and then I got a email saying there was a glitch in the system and they would update me within 6 hours. I waited the 6 hours and then I got a text to my phone saying they would update me in another 6 hours. I waited and heard nothing from them. So I called on 3 different occasions and was put on hold for a hour each time and they told me the same thing. I would get a update in 6 hours. Now its 3 days later and I haven't gotten anything from them at all. I have been very patient with this but this is ridiculous. I'm scared that are going to try to keep my money. I'm at my wits end I dont know what to do about this. I am looking for another app to send money for my next time for sure. I won't use them again. Please help.
Roxanna Elliott
Desired outcome: Please respond I'd like for my recipient to get their money and a apology would be great. This is totally uncalled for. You dont treat your customers like this.
I got my money back. They said 3 to 5 days before I would get it back but it was back in my account on the same day they told me it would be 3 to 5 days. So happy to get it resolved.
Ich warte auf eine Antwort von Worldremit über meine Stornierung
Ich habe am Freitag den 08.09.2023 einen Transfer über Worldremit veranlasst zum Empfänger Faustine Agbesi in Ghana uber 250 euro.
Ich habe leider einen Fehler gemacht und den falschen Provider zum Empfang über Mobile Wallet angegeben. Das wurde mir von Worldremit mitgeteilt und ich habe dann sofort die Stornierung beantragt, weil ja ein Wechsel des Providers nicht möglich ist. Nun warte ich bis heute auf die Rückzahlung der von mir bezahlten 250,99 euro, die von der VISA am 12.09.2023 and Worldremit Belgien ausbezahlt wurde. IBAN: ARN [protected] 762.
Ich bitte um sofortige Rücküberweisung und eine Antwort von Worldremit.
Ich bin sehr enttäuscht über das Verhalten von Worldremit.
Mit freundlichen Grüssen Imelda Seifried
Verification problem
Dear Sir/Ma,
I trust my email finds you well.
I write regarding new verification, I uploaded my international passport data page and I capture my face unfortunately, when I tried to make transaction it refused to work because the status shows that the ID is on review process since last week. I have being contacting you through phone call unfortunately, nobody responded to my call. It is so sad.
I hope you could help me on this matter please as soon as possible.
Thank you.
Kind regards,
Zainab Bilyaminu Abdullahi
Ermlandstraße 11 53123 Bonn,
Germany.
Desired outcome: I would like this issue to be resolve as soon as possible please.
id verify
I cant send money in my account world remit because they request id check I try bur error conection wr1882418 [protected]@gmail.com I send email I try everything phone is usiless bacause they not reply I want to change my adress and phone number so I can use my account againmy new adress aryana compound unit 302 c congson str mandaue cebu phillipines my new phone number +[protected] I moved to phillipines but stil have bank account in the netherlandse so I get my pension from there
Desired outcome: want world remit became personal and not reply as a machine hope my account be updated and can use again this problem van not be resolved in your FAQ
Money transfer gone wrong.
I initiated a transfer on the 30th of august and because it was so slow,5 hours past and no confirmation, I suspected their system was hacked. I immediately cancelled my transaction. It's been hell reaching a customer service rep-on the USA-[protected]. Undue hardship has happened to me and the initial recipient because of world remit nonsensical way of business. I need my refund fast before I slap them with a big lawsuit.
Overview of WorldRemit complaint handling
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WorldRemit Contacts
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WorldRemit phone numbers+1 (888) 961-4869+1 (888) 961-4869Click up if you have successfully reached WorldRemit by calling +1 (888) 961-4869 phone number 0 0 users reported that they have successfully reached WorldRemit by calling +1 (888) 961-4869 phone number Click down if you have unsuccessfully reached WorldRemit by calling +1 (888) 961-4869 phone number 0 0 users reported that they have UNsuccessfully reached WorldRemit by calling +1 (888) 961-4869 phone numberUnited States+1 (888) 772-7771+1 (888) 772-7771Click up if you have successfully reached WorldRemit by calling +1 (888) 772-7771 phone number 3 3 users reported that they have successfully reached WorldRemit by calling +1 (888) 772-7771 phone number Click down if you have unsuccessfully reached WorldRemit by calling +1 (888) 772-7771 phone number 2 2 users reported that they have UNsuccessfully reached WorldRemit by calling +1 (888) 772-7771 phone number20%Confidence scoreUSA and Canada+61 261 452 161+61 261 452 161Click up 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WorldRemit emailssupport@worldremit.com100%Confidence score: 100%Supportdkelsall@worldremit.com100%Confidence score: 100%Supportwecare@worldremit.com100%Confidence score: 100%lgermanos@worldremit.com98%Confidence score: 98%Management
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WorldRemit address100 Hano Street, Suite #9, Boston, Massachusetts, 02134, United States
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WorldRemit social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
- View all WorldRemit contacts
Recent comments about WorldRemit company
Fraudulent transaction




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