World Of Books review: Excellent customer service / professional

Dear Sir/Madam

I used World Of Books website to Sumbit a Ticket with regards to the missing Book and I received a Ticket Reference Number.

Within 45 minutes. I received an Email from the Company Apologizing and they intend to offer ALL customers a high standard. But they are out of Stock for my Ordered Book. They would like to make it up to me, if I would like to choose any other Book and I said not really.

Within 30 minutes I received a second email that WOB will be refunding the cost of my Book.

Within 24 hours the Entire Cost of the Book and Postage was refunded. My Experience is World Of Books Is (1) Very Professional (2) Very Customer Service Orientated (3) Very Honest and Prompt at resolving Issues.

I will definitely be Ordering More Books from World Of Books and I would Recommend WOB.

I am very Satisfied with the Urgency of Resolving my Missing Book and its only Fair to express my Experience.

Thank You, World Of Books.
Kind Regards Patience