World Parts Direct Reviews and Complaints 2026

Latest Reviews and Complaints

B1930 of US

Aug 11, 2026 7:56 pm UTC

New review

Featured review

Shop elsewhere

Ordered a deck lid insignia for my 2015 Chevrolet Impala LT (10th Gen) from them on 7/24/2026 and was given a UPS tracking number almost immediately and tracking advised the package had not been received by the seller and remained that way for 11 days. I had sent emails and made calls to them to see when I would get my part. Was advised at one point that...

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Stew A. of Coral Springs, US

Dec 10, 2021 11:57 pm UTC

Verified customer

New complaint

Featured review

Terrible business practices, erroneous inventory status buyers be forewarned

Purchased two items from their website on 12/1/21 that were stated to be "in stock." One of the items was on backorder but they didn't tell me that until I called 6 days after I paid for the items. They told me one of the items would be in at the end of December and that meant that I would not get it until possibly next year so I cancelled the order. Rather...

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How responsive is World Parts Direct's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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World Parts Direct has received 1 complaints on ComplaintsBoard. The first reported case, Terrible business practices, erroneous inventory status buyers be forewarned, was published on Dec 10, 2021, and the most recent complaint, Shop elsewhere, was posted on Aug 11, 2026.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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World Parts Direct Contacts

World Parts Direct phone numbers

+1 (972) 864-9777

Click up if you have successfully reached World Parts Direct by calling +1 (972) 864-9777 phone number 0 0 users reported that they have successfully reached World Parts Direct by calling +1 (972) 864-9777 phone number Click down if you have unsuccessfully reached World Parts Direct by calling +1 (972) 864-9777 phone number 0 0 users reported that they have UNsuccessfully reached World Parts Direct by calling +1 (972) 864-9777 phone number

World Parts Direct emails

parts@worldpartsdirect.com

100%
Confidence score: 100%

World Parts Direct address

2800 W Kingsley Rd., STE 102, Garland, Texas, 75041, United States

World Parts Direct social media
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Nov 11, 2026