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Ordered a deck lid insignia for my 2015 Chevrolet Impala LT (10th Gen) from them on 7/24/2026 and was given a UPS tracking number almost immediately and tracking advised the package had not been received by the seller and remained that way for 11 days. I had sent emails and made calls to them to see when I would get my part. Was advised at one point that UPS did not pickup from them every day, another advised it was on its way contrary to the UPS tracking, a third, in email simply gave me the tracking number, something I already had. I, on the 4th of August requested a refund I was told something about special handling, and it would be taken care of. Checking my email later showed the order had been canceled however my bank account showed no refund. Yet another call I was told the original tracking number had been canceled and a new one created with was sent to me via text message. Talked to 3 different people, Nick, Tyler and Sam and got 3 entirely different answers but yet on other posts that have called them out for lying someone at WorldParts covers for them or makes excuses for them. I did finally get the part from WorldPartsDirect 19 days after I gave them my money. The same part my local Chevrolet dealer for 4.00 more and 2 days could have gotten for me but without all the grief, drama and aggravation. These people lead you to believe they stock their own warehouse with GM and MOPAR parts but they are nothing but third party, clearing house middlemen buying from the OEM warehouses to be drop shipped to you. Consider another source for your needs, WorldPartsDirect should not be one of them.
