Wish.com — order delivered to wrong address/refund request
My order was delivered to the wrong address. USPS tracking simply states delivered at xx time on xx date. I filed a tracking request with USPS in which I was advised the package delivered on the next block over by mistake and the carrier was unsuccessful in retrieving the package back.
I notified WiSh.com of the error and provided the documentation from USPS stating the package was delivered to the wrong address and that I had not received it. I repeatedly explained this via their contact support option on their app as they suggest. I kept getting the same automated response which states their team has been notified and is looking into the matter. Please check around my mailbox and ask my neighbors for the package. This has been 2 weeks of my explaining and them giving the same response. I want a full refund but i cannot get a live person. The phone number listed is a machine with no option of speaking to a live person.
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