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Wish.comrefusing to refund

An order was placed mistakenly, I logged a refund / cancellation query immediately, Wish customer care got back to me days later with the excuse that my order was already shipped and they can't refund me.

Why was the order shipped if I logged a query seconds after my card was charged ?

Now I'm being sent items that I do not want, after having a back and forth email charade with the customer care they still refuse to refund me.

Ta
Oct 02, 2019

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