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1.0 28 Reviews

Wotoba Complaints Summary

0 Resolved
28 Unresolved
Our verdict: Engaging with Wotoba at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wotoba reviews & complaints 28

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G
1:15 pm EDT

Wotoba Cheap merchandise which is misrepresented and no customer service.

The merchandise shown online is not the merchandise one receives. The company apparently hires individuals in HongKong to duplicate items from photos. The sizing is random and the quality is poor. Delivery takes over one month from order date. The contact us site generates an automatic email that states a representative will contact within 48 hours which does not happen. I'm still waiting which places a return outside of the 15 day window. Items cannot be returned without notification from representatives providing a return address. The operation is fraudulent and credit card companies should be alerted regarding this scam of an operation.

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7:56 am EDT
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Wotoba Clothes

The clothes are totally different from the pictures. They are cheap, ugly, see-through and so unwearable that I can't even donate them. The anklet was broken on arrival, too. This is a first ever for me to throw away clothes. Their return policy is as expensive as the clothes cost. Plus, it took 6 weeks for it all to arrive. Stay away.

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D
6:05 am EDT

Wotoba clothing never received

This is the same organization as anniecloth. They have almost identical clothing and the websites are exact duplicates in terms of design and layout. Complaints for both websights are te same i.e. poor quality merchandise and never shipping the full order. I put my charge in the dispute process with my bank Wells Fargo. My bank refunded all my money after evaluating all the reviews on the company. I urge anyone who has been scammed to turn it over to your bank and put it into dispute.

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Is Wotoba legit?

Our verdict: Wotoba emerges from Complaints Board's rigorous review process as a business with pronounced trust issues, calling into question its legitimacy. Customers are advised to take comprehensive precautions and conduct in-depth research before any form of interaction with Wotoba.

Wotoba earns 27% level of Trustworthiness

Low Trust Caution: Complaints Board finds Wotoba with a 27% trust rating. Suggest safeguarding personal information when using.

Based on our evaluation, Wotoba has resolved only 0% of 28 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.

Wotoba protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to Wotoba. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • A long registered date for wotoba.com can be seen as a positive aspect for Wotoba as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
  • The age of Wotoba's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Wotoba.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • We looked up Wotoba and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
P
10:31 pm EDT

Wotoba Order for a scarf and dress

I placed an order for three items. Two scarves and a dress. I got the least expensive scarf and nothing more. I have tried to reach them to see why I haven't received anything more and I get no satisfaction. They emailed once saying they would be sent in 20 days but that was over a month ago. Can anyone tell me how to get the products I ordered?

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K
8:32 am EST

Wotoba Clothing

I placed an order (#WTA58168: 3 items) with this company in November of 2019. It took a month to get the first item; a pair of mittens, another month to get the second item, a matching hat & another month to get the third item, a matching coat. None of the items looked like they had in the catalogue although I was willing to keep the first two. The company policy is that items must be returned within 15 days (although they can take months to deliver!). I have made multiple attempts to get an address to return the third item as their policy states. I have had emails back stating they have received my email requesting this but it is now well past 15 days & I still have not gotten the information. I would like to return all of the items as I bought them to wear together. I can provide photos of the items, the pictures from the catalogue & the invoices if that would be helpful.

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1:48 am EST

Wotoba wta #61106

This is a complaint!
I ordered and paid for product item WTA #61106, Green Leather Boots in November of 2019 and have yet to receive my merchandise! I feel cheated and ripped off. Please rectify this misunderstanding and send my merchandise. I purchased other items that were not the advertisement they were perceived to be, but they were ok. Without the boots, I ordered the desired outfit is incomplete and I'm totally unhappy. This is a gift to someone I love and appreciate! I would hate to believe Wotoba, is a cheat and a thief! Wotoba, please keep your part of this purchase agreement and send the item I purchased! Help!
Signed,
UNHAPPY
2/11/2020

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F
7:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wotoba wta66694

I ordered two blouses from Wotoba on 12/14/2019, according to the company I will get my merchandise within 20 days of purchase. I emailed them asking why I didn't get my merchandise yet that it's been more than 20 days. I got an email from them stating that they didn't have the blouses available at this time, for me to have patience. I email them again telling them that I wanted a refund, to returned my money back to my account and I haven't heard from them.

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12:03 pm EST

Wotoba order # wta55207

On 11/26/19 I placed an order for earrings and a a tribal coat as gifts for my granddaughter for xmas. The earrings came but not the coat. I have sent multiple emails, and they say it will be sent. They claim the coat was out of stock at purchase. How can that be when they gave me an arrival time. As of today no more reply from them and no coat. I want my money. My money is limited as I am retired. Can you help. My name is Lynneettah Hunt, 3463 McQueen road, Red Springs, NC 28377. My email is { [protected]@msn.com}
HELP!

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Update by huntsheart
Jan 24, 2020 12:04 pm EST

I do not want my name appearing in print. Delete name.

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Z
9:29 pm EST

Wotoba order # wta27697

I ordered 5 items and received 2 of them and was charged for all 5 items. Have been waiting sence Sept. 2019. We want our money back. It has entirely too long.
My phone # is [protected] or cel # [protected]
We ordered 9/24/2019 at 6:23 PM EDT
First item was $38.26 Ruffeled Long Sleve Dress
Second was $44.05 Plad Long Sleve Dress
Thrird was$35.36 Vintage V Neck Dress

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H
5:44 pm EST

Wotoba shoes/ sweater

for Christmas I ordered a sweater and shoes for mysels. the sweater came with pulls 3 exactly in the front and i'm an american size 8 womans shoe and I was sent a 40 which is NOT what I ordered! @ items fgor Christmas that were not acceptible! YOUR SITE SAYS I HAVE TO WRITE 350 CHARACTERS OR I MAY NOT GET THESE EXCHANGED? WHAT THE HECK KIND OF BUSINESS SENDS WRONG ITEMS FOR CHRISTMAS AND TELLS ME I NEED TPO WRITE MORE OR I WONT GET HELP ITS YOUR MESS UP! i WANT NEW ITEMS SIZE 8 AMERICAN SHOE AND A FRIGGIN SWEATER WITHOUT PULLS!IS THAT GOOD ENOUGH OR SHOULD I BLAST YOUR COMPANY AND HOW YOU DONT HELP PEOPLE UNLESS WE WRIT BIG COMPLAINT?!

GOOD ENOGH FOR YOU
?

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C
3:07 pm EST

Wotoba ordering

I have tried to submit an order several times, all information is correct, but it does not go through. I even checked it with my bank. So I next looked for a telephone number and found only this. If this is a Chinese company I am no more impressed with them. There is another that I have had very little problem with but at least I was able to place the order! And I do not have the time to make all of it.

They had better be legitimate. The product s are too attractive to be only for ‘window shopping'.

Thank you for your time,
Ms Diana E Burdine

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S
12:20 am EST

Wotoba womens clothing

Wotoba aka SUPERLINK INTERNATIONAL LIFESTYLE CO. Is located in CHINA and does business under a variety of names. Do your research prior to placing an order with this company including video reviews. The website is a fraud. If they ship your order the merchandise is NOT as pictured. Thus company is a SCAM.

I placed an order. Then order and payment was accepted immediately. WOTOBA stated the order would ship in 5-10 days. More than 1 month later I have not received an single item even though they claims to have shipped the order providing a phony tracking number.

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2:06 am EST

Wotoba product item purchase two jackets

This company is a complete scam they Have no direct phone number to contact. They don't even give you you a tracking number when you place an order. I waited over a month and didn't receive any tracking number, which is odd. Because when I first made the purchase the item said it was in stock. They told me it wasn't in stock. They're refusing to give me my full refund I've spent sixty something dollars on this item. I'm very upset with this company they have the worst service and aren't aimed in satisfying their customers. They stole my money. I sent them countless emails but no resolution as from retrieving my full refund. Whenever you purchase through any website they're required to send you a tracking number from your order number within a week or two. This company has only made lame excuses as to not assist me in giving me my money back. I really hope you ban this website, I mean how many people have they scammed and lied to, stolen money, with no support team reaching back is clearly unacceptable and bad for business. If I was part of a large law firm I would sue this company for fraud and money laundering.

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2:52 pm EST

Wotoba order # wta55658

I asked for a return authorization on 12/14/19 by email. As of 1/8/2020 have not received it. According to your return and Exchange policy, I am not able to move forward with returning these items until I have authorization code.
Please let me know how I can return these items as they do not meet my expectations.

Fran Lobpries
2955 S Bend Dr.
Dallas, TX 75229
[protected]@sbcglobal.net

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K
10:57 am EST

Wotoba my order I never received

I ordered a sweater from this company and I havent recieved it yet its been a month now. I keep checking with the order status and It still says it being prepared or packaged. The money has already been taken from my account and I'm very disappointed with their service. I have emailed them several times and each time I get a email generated response about returns and how to check my orders, even though the website says there is live chat I am yet to find the link. Now the sweater I ordered isn't showing any longer on the website as well. I believe I am out of my money and this is a scam and not a place in London but a chinese enterprise trying to gather information about us like the website says it does.

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6:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wotoba online purchase

I ordered a sweater and a hat from Annie cloth. I received the sweater which was very smelly and very cheap look nothing like the ad.(I'm surprised the post office accepted this this smelly international pkg in their system) I ordered a hat also and never recd it. This Co is bogus they also have another bogus co which is wotoba. I've requested my money back but the co only giving fifteen percent back I want all my money back!. The co ships out of China and it's impossible to get any kind of refund. All credit card Co should be made aware of these bogus on line co. I want my money back!
My

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J
1:22 pm EST

Wotoba casual knit gloves handwarmers

Hi, I was hoping to see a few more pictures or more detailed description of the Casual Knit Gloves Handwarmers?

Can you please tell me if they are kitten like or have a place for fingers at all?

Also I can't tell in the picture of the yellow set if the other background or primary color is gray & if not what color would best describe it? Is there anyway you can show me better pics?

Below are each set I would love to get better information and descriptions on regarding a more specific color description of each pair and answer if they are just mittens, have finger holes since it says gloves? And also the care instructions? Can they be cleaned in a regular washing machine?

Thank you so much for your time and help with these questions.😊

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Linda Newton
, US
Jan 28, 2020 6:29 pm EST

This company is a total scam. I foolishly ordered $200 worth of clothing. It's like buying from a clothing disposal site. Collars aren't finished, hand warmers are gigantic with no fingers, I ordered a mauve, mid-sleeved, flowered blouse and received a red long sleeved bucking bronc shirt that said rodeo on it and had black fringe down both arms.. and the fringe on one arm was twice as long as the other side. Just received a white 'moo-moo' that I know I didn't order. When I tried to get a return slip I was told I'd have to pay for the return shipping back and forth, they couldn't tell how much it would be or how long it would take, or if they would take it back at all. They said they would offer me a 15% refund that I could use towards having the items altered. Tried to add photos but the site won't let me. Don't waste your money!

ComplaintsBoard
B
9:53 am EST

Wotoba online order not received

My name is Bonnie Roberts. On Nov 13, 2019 I ordered a sweater from WOTOBA, order WTA48494. I got the tracking number T000700420266 and was told my package had shipped. Upon using this number the answer was --the package was not found and the number was invalid. Where is my sweater or am I going to receive it? I really liked the sweater and am disappointed so far in the service I have not received. I have tried several times and several different ways to get an answer but have had no luck. If it is possibe I would like the sweater .If not., I want a refund. If I get no response, I will not order from wotoba again

[protected]@seidata, .com

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M
2:46 am EST

Wotoba 7 items of clothing

Claimed it was chiffon . It was a poly mix.. also I ordered a sweater and it clearly is shirt material ... nothing like pics . Color in one top is completely different ! I have contacted Wotoba 4 times and they refuse to send me return label .. every emai they send me has fine print about time table to return and now we're closer to that because they won't send it.. they are playing a game with people and my purchase was for 180.00. They are offering me 15%back! They keep sending me emails that I have to pay for shipping .. no problem I will .. then in the email they say don't ship to address on original package because that will forfeit my return .. Yet time and time again no return label .. When this websight pops up on social media/my feed ! They are obviously paying someone to do it .. it should flash SCAM don't trust them.

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Want what I Paid for
, US
Feb 12, 2020 1:25 am EST

complaint!
wotoba product and order number: #wta61106 green leather boots
paid! and not received!
order date: November 2019!
check the address on purchased/paid order form
send! my purchased merchandise not received to date: 2/11/2020!
send!
immediately !
signed pissed off

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E
2:32 pm EST
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Wotoba multicolored outwear jacket

I ordered a multicolored jacket and when it arrived it is way too colorful for my taste and very thin. It seems more appropriate as a bath robe but way too big. I have been trying to return it but I am getting the message that my order number is not recognized and my e-mail address is wrong. The order# of the package is wta40817 & I have tried both of my e-mail addresses but neither being recognized. After trying several times throughout the day I am being locked out for trying too many times. I want to return this item and I would appreciate the assistance to do so.

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www.wotoba.com

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