Winn-Dixie review: wic voucher

I came into the store to get my Daughters wic on September 1, 2019 at 1:30. The cashier wrote on my wic voucher her name the date and the register number. She went to customer service to get the milk and came back to me and informed me they didn't have. I went to the manager on duty and asked him when will they get some in. He informed me he didn't know there was nothing he could do. He walked off from me and said he don't know and went back to stock the self with some products. I could not use my voucher for the mouth of September and my daughter who is 2 mouths old could not get her milk. I was very disappointed in the customer service from this store and the manager on Duty.