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CB Investment, Insurance and Financial Western Union
Western Union

Western Union review: Refund

T
Author of the review
10:27 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I returned two money orders, one for $150.00 and one for $50. I was sent two MTCN numbers by email. I went to a Walgreens kiosk with the MTCN number, and it would not go through. So, I called customer service who directed me to another location. The same day went to a United Check Cashing with Western Union, one went through ($144.00). I realize the MTCN [protected]) for the $44.00 was in a separate email so, I went to retrieve it and was told the number was invalid so, I called immediately to customer service again. They told me to try it again, nothing. I waited and waited. I called several times to follow up, and nobody could resolve the issue. I was given multiple case numbers. Then, after several "investigations" and too many case numbers still no resolve.

Claimed loss: $44.00

Desired outcome: I would like my money.

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  1. Western Union Contacts

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Western Union Category
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