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Western Union
customer service contacts

Western Union
customer service contacts

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323 complaints
76 resolved 247 unresolved
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Western Union headquarters

7001 E. Belleview
Colorado, Denver 80237
United States

Western Union phone numbers

1800 812 333
(Ireland)
Ireland
0 0
1800 173 833
(Australia)
Australia
0 0
More phone numbers

What is Western Union’s email address?

Western Union’s support and contact email address is customerservice@westernunion.com

Western Union website

What category is Western Union related to?

Western Union is related to the Money & Insurance category.

What are the social media accounts of Western Union?

What is Western Union's Facebook?
Connect with Western Union via Facebook at Western Union
What is Western Union's YouTube?
Like, share & subscribe to Western Union on YouTube at Western Union
What is Western Union's Instagram?
Check out Western Union's Instagram pictures and videos at Western Union
What is Western Union's LinkedIn?
See Western Union's portfolio on LinkedIn at Western Union
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Western Union information: contacts, address, founders, CEO, services, and products

Western Union is a multinational company founded on 1851 with its headquarters located at Denver, Colorado, U.S. and key people behind it being Jeffrey A. Joerres(Chairman) and Devin McGranahan(President and CEO). Western Union currently employs approximately 12,000 people. Western Union deals in the Financial services industry, and provides services in Wire transfers, Money orders, Money transfers, Bill pay, Transfer tracking and Price estimation, and provides its services worldwide According to the latest report, Western Union has generated US$5.6 billion (2018) and net income being US$851.9 million (2018)

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When was Western Union founded?

Western Union was founded in 1851.

What industry does Western Union compete in?

Western Union competes in Financial services industry.

What services does Western Union offer?

Western Union offers a variety of services, such as Wire transfers, Money orders, Money transfers, Bill pay, Transfer tracking and Price estimation.

How to write a complaint about Western Union?

To write a complaint about Western Union and get an answer from the officials of Western Union, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Western Union can be filed via the specific Western Union complaint section.

Overview of Western Union complaint handling

323 Western Union reviews first appeared on Complaints Board on Feb 1, 2007. The latest review Money was not received, however, the system says it was picked up. was posted on Jul 31, 2022. The latest complaint Как отличить мошенника от официального офиса по письмам? was resolved on Apr 11, 2014. Western Union has an average consumer rating of 2 stars from 323 reviews. Western Union has resolved 76 complaints.

Is ComplaintsBoard.com associated with Western Union?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Western Union Customer Service. Initial Western Union complaints should be directed to their team directly. You can find contact details for Western Union above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Western Union. Discuss the issues you have had with Western Union and work with their customer service team to find a resolution.

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Latest Western Union’s complaints

W
9:03 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Western Union - Money was not received, however, the system says it was picked up.

Hi Western Union Team, I am filing this complaint for money transfer, which was not picked up, however, in your system it is recorded as received. Details of transaction: MTCN: [protected] Transfer date: 26/07/2022 Amount: 3786.91 AUD To be received in: 2500 USD From: Australia to: Egypt The recipient went to the branch in Kafr Elsheikh to pick up...

Read full review of Western Union
P
4:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Western Union - Awaiting refund 3 weeks overdue (MTCN [protected])

On June 26 2022 I transferred $9k+ via Western Union to Philippines. The WU operator cancelled my transfer over the phone without reason and said I will be refunded in 7 business days. After 7 days no refund so I phoned back and was told my transfer will be escalated and they created a case number. After multiple phone calls I was told money was refunded on...

Read full review of Western Union
L
8:33 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Western Union - Money Transfer to my bank account in Mexico

I requested a transfer with Western Union from my bank in the US to my bank in Mexico so I could pay some bills. The money was taken from my US bank account the same day I requested the transfer and it is now 9 days and no money received in my bank account in Mexico. I called Western union and they promised me it would be there yesterday - 8 days after...

Read full review of Western Union
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