Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Western Union Financial Services Logo

Western Union Financial Services Customer Care Service

Western Union Financial Services, Inc.

P.O. Box 6036
United States - 80112

Customer Support Phone Numbers

+1 800 325 6000(Customer Care) 3 5
+1 877 989 3268(Website Care) 0 1
+1 800 877 8973(For TTY users) 0 0

Western Union Financial Services Complaints & Reviews

Western Union Financial Services / banned for no reason!

Leoinvegas on Jan 4, 2018
I have used Western Union approximately 10 times over the last 5 years. Yesterday, I went to Western Union to send my brother some money. Everything went as expected except for him being able to pick up his money. He was once informed that it wasn't available yet to come back later. He...

Western Union Financial Services / wire transfer to fraudulent person

Baba T on Dec 17, 2017
On 11/2/17 sent payment to an individual named Cora Kennedy for supposed private lender named Kevin Kutnink, Golden Money Loans and Savings Management. He said it was his account manager. This was sent to her needing name and state which is NC only. Transaction number is 0798799818, fraud...

Western Union Financial Services / unauthorized wire transfer

Ric on Dec 16, 2017
On 12-16-2017 WU sent a wire transfer to a account that I had previously sent earlier this month for 550.00 dollars in which I didn't send. I contacted WU and was told to contact the authorities and credit card company and that's all they would do, How does this happen when I didn't send...

Western Union Financial Services / sending money

Jose Francisco on Dec 13, 2017
on Dic.11/2017 I send $60 to galeana, NL MX to Farmacia Guadalaja, MX at the time to pick up the money the system was down to collect the $ at that time I received a message to my cell, that $ was paid. I have been a customer with WU for many years, never had a problem until now! i am very...

Western Union Financial Services / service always down

cammcs on Dec 5, 2017
I have a complaint about the stores in the state of Delaware the Food Lion stores always say there Western Union is down. I live in Sussex County Delaware but also the ones north of Wilmington Delaware all say the same thing. Are they not happy with Western Union. ??? My family use...

Western Union Financial Services / Домогательства в сети

nadezhda1 on Nov 14, 2017
В течении года я постоянно получаю письма от разных людей но от вашего имени Western Union Head Office Ecobank Union Мы исправим всю ошибку, с которой мы сталкиваемся с нашей банковской системой, прежде чем это нарушит нашу передачу через Western Union, и теперь мы решили ежедневно...

Western Union / money transfer

Tom Blu on Nov 3, 2017
I provided all my details to Western Union for a transfer to Pakistan, they deducted funds from my bank in one minute or so, then declined the transfer. I requested they refund my money, they said it will take 5-7 business days, this is an electronic transfer business ( racket), I am led...

Western Union Financial Services / I tried to do a transfer to lebanon and they blocked me for no reason

dinaelali on Sep 23, 2017
Dear Sirs, I have been dealing with western union with ages. Last time I was trying to send money to help in my mom's surgery and expenses to my dad and I was blocked with no specified reason. GRM17091353515079. I strongly believe there is a mistake and I am asking for a proper...

Western Union Financial Services / money reception rejected by local office but where is it now?

Andre Vermeulen on Sep 21, 2017
Dear WU At september 7 we conducted an payment trough WU Suriname with MTCN 384-972-2819, amount 220usd. But the receiver send me this message: "Also the payment of WU have been automatic returned to you yesterday because a wrong unsafe operation when i picked it up from a new cooperated...

Western Union Financial Services / I'm update

Behvand Manocher on Sep 18, 2017
For a long time, my fund is in Western Union. According to western union, I paid the for insurance and transfer fee. I don't know why the transfer is not for me.(MTCN), So every month they say we want the transfer to start with you, but nothing ever happens and i wonder Please help me why...

Western Union Financial Services / too slow

Katherine on Aug 30, 2017
I transferred money to Germany 5 days ago. I was said it will be delivered 08/30, i.e. today. But 2 days ago I was notified that they are reviewing my money and I have to wait for a resolution. They called me yesterday and said that to proceed they need a receiver's ID. How come I should...

Western Union Financial Services / your customer service 24 hours open false

JimWU on Aug 4, 2017
WESTERN UNION, CUSTOMER SERVICE (Phone 1800 325 6000 and 720 332 1000) Both sleeping after midnight. You claim your customer service is 24 hours available. I have an issue with a money I sent to India. I wanted to speak to customer service, from Texas USA (Central Standard Time 3.07 am, on...

Western Union / invalidating school id and registration form for withdrawing money

Mimi Zamora on Jul 21, 2017
July 7, 2017 afternoon after my duty my boyfriend sent money for the payment of the shipment of his important papers, school TOR and other personal documents to be exact. He told me that i can claim the money presenting my valid school ID and school registration form as a proof that I'm a...

Western Union Malaysia / unethical behavior

krmoody on Jul 6, 2017
From: hinkle, deanne [mailto:deanne.hinkle@marriott.com] Sent: wednesday, july 5, 2017 6:37 pm To: unwumt@mail.com Subject: payment approved: transaction: wumt-my-7910202017 **above individual is claiming $7600/day by email via un organisation payout center through western union malaysia, to...

Western Union / they are using people's money to make profit for themselves and not delivering the service

An Dro on Jun 20, 2017
Western union cancels transactions in the name of "compliance" so they can hold the money and invest it. First they confirm via phone and email that everything is in order and the transfer can be picked up and say thank you for choosing wu, then they choose a certain amount of people at...

Western Union / please unlock my western union account

Sankili on Jun 19, 2017
Dear manager, My full name is sankili poothatthan kalimuthu Nric: s7360409e Please unlock my western union account since blocked last few months. I am been travel around regions. I am urgently need of my account unblocked since my one transaction are delay today. It is emergency required to...

Western Union / payment not received

isaiah1978 on Jun 13, 2017
I tried on 3 separate occasions at 3 separate banks in Buenos Aires, Argentina to withdraw the money that was sent to me from the United States and at every store I was told that they didn't have the capability to withdraw my money and to go to another location. I found it interesting...

Western Union / payment not received

Sayed El Hossary on Jun 3, 2017
my name is Elsayed Fahmy Mohamed Elhossary receiver Elsaed Abdelazim Makhlouf Abouelenein sender MTCN 4821410568 & 0522516609 complain:- i was planed to travel to Turkey during June and i am not like to carry money with me, so i am agree with my friend to send money for me through WU and...

Western Union / customer service

Disrespected by WU on Jun 2, 2017
We as a trucking company tried to wire money to a driver stranded in Ny city in a tractor trailer for tolls. We were put On hold for 45 minutes after arguing with the automated answer service... then a very rude customer service rep... declined our transaction at his own discretion... We...

Western Union / I didn't received or get the money that my friend sent to me through western union

jhenjhen on May 10, 2017
My friend from Italy sent me a money last Tuesday, May 9, 2017 around 4 in the afternoon here in the Philippines. At around 7 in the evening here I went to the Western Union USSC to claim the money that my friend sent, one of the agent there get the form that I filed up and the my passport...

Contact Us

Reply to