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Western Union Financial Services Complaints & Reviews

Western Union Financial Services / denial of money transfers

orlando Jonas on Nov 24, 2018

After at 10 plus years of using wu I was told that I am banned from using the service I was not even allowed to receive monies sent to me while stranded in another start due to an automobile breakdown. I was also subjected to a humiliating inquiry ad to whom I'm sending or receiving...

Western Union Financial Services / I can no longer send money to my family in prison??

Cherie DiStefano on Nov 23, 2018

I had an incident last month of a fraudulent charge was told to close out my account and open another. I did as I was instructed . Lately I must say I have been having issues with extra charges on my credit card, that the bank is very aware of. I also contacted the FBI for possible...

Western Union Financial Services / unbelievable

Ernest.. on Nov 13, 2018

Just happened to me no idea no reason why I tried to send only 40 dollars and I feel like so bad I asked what do I do wrong ? Because I don't really know and understand why I can use others way to send the money but what i cAn understand what I did wrong I m not a criminal I work and I...

Western Union Financial Services / westernunion

Shakieria Hall on Nov 10, 2018

I am beyond upset about this company I have being a member since 2010 I have been sending money back home to my love ones for years without an issue only to be told that I cannot use their service anymore and why is that? They can't give me a logically reason, which I found to be very...

Western Union Financial Services / a western union machine down

Cynthia Hooten on Nov 4, 2018

At 2400 Gallatin Rd Nashville TN 37206 @ Walgreens their Western Union System has been down going on 3 months. I've complained to Staff and yet nothing has been done. I use western union weekly and live on the same street as this Walgreens, I enter all my info to the end its fine then when I...

Western Union Financial Services / poor service delivery

Qedas on Oct 15, 2018

On the 10th of October i went to Western Union in Midrand at Boulders mall to recieve money from Germany however upon arrival i filled all the neccessary forms and submitted the first time but the lady said i had a terrible handwritting and had to re dothe whole process again, after long...

Western Union Financial Services / i've been blocked from western union for no reason

Jamaica 2017 on Oct 6, 2018

I was scammed out of $300 that's American dollars from a family member in Jamaica. For a birth certificate so I contact Western Union and gave his name he has a twin brother. Western Union put his twin brother on the block list after I told him it was not his twin brother. And they put my...

Western Union Financial Services / website

M W McInnis on Sep 26, 2018

My daughter had funds wired to her, after it arrived she was told they had to speak to the sender. She contacted the sender and during the recorded call and witnessed call by an entire office the customer service rep said my daughter was banned! My daughter called and WESTERN UNION will...

Western Union Financial Services / my account being blocked

Cammee olsen on Sep 21, 2018

My name is Olsen cammee Rachael my address that is on file is 660 south 300 East apt 207 salt lake City Utah I'm not there any more had to get a new I'd from the road home and that address is 210 south Rio grande St salt lake City Utah zip code is 84101 and I would like for my account from...

Western Union Financial Services / money transfer using app

Parent of UIUC freshman on Aug 17, 2018

I used the Western Union App to initiate money transfer. I went to a very helpful agent (at a Kroger store in Carbondale, IL) who attempted to complete the transaction. He reached a screen that requested my ID. The screen would not allow him to enter my ID. It went rapidly downhill from...

Western Union Financial Services / money transfer-banned from sending and receiving.

Rafh Mascarina on Aug 10, 2018

To Whom It May Concern, Greetings of peace and happiness! My sister was banned from receiving and sending money thru WU for lifetime, just today in the Philippines, as per call from a WU representative - US based. She is receiving / sending money in WU for years for our parents' finacial support...

Western Union / blocking of wires

elizabeth vitale on Aug 7, 2018

I tried to send wires to people in need in Ghana and if I didn't answer Western Union stupid questions they wanted the answers for I was stopped from sending money to work associates or business clients. I don't wire to random people though what is wrong with that? It's not illegal. Also...

Western Union Financial Services / barred from using western union

Pt Darwin on Aug 6, 2018

I have been using Western Union to send money to my fiance in the Philippines. We started an online FB relationship in August of 2016. We decided to start a K1 visa and last year I flew to meet her. I spent 8 days with her and met her friends and family. This is when I started Regular...

Western Union Financial Services / money transfer

Jeewan Basnayaka on Jul 17, 2018

MTCN No : 393 130 9716 Case No: 33861218 I Have made money transfer using western union on 2018/06/19 but still I have not received money . I have spoken to Partner bank in Sri Lanka and they advised me that they are unable to see any record relation to this transaction. Even if I...

Western Union Financial Services / money order

B Tusa on Jul 15, 2018

$500 money order. Western Union refused to refund a money order that had been lost even though they know the money order was never cash. When I found the Money order they still refused to refund the money although they know the money order had not been cashed. They used the lame excuse...

Western Union Financial Services / money transfer to family and friends

Sylvia B Johnson on Jul 13, 2018

Hello Sir/Madam; My name is Sylvia B. Johnson, 2 years ago I was sending money to my family and friends in West Africa (Cameroon and Nigeria) I visit both countries in 2016 and I had a visitor visa plus all the necessary shots entering the country and the native villages. This year 2018; I...

Western Union Financial Services / transfer of funds

H Goldsborough on Jun 10, 2018

Tracking # (mtcn): 540 257 5486 - once again, randomly declined by "security" with no notification, no notification, and my son traveling to pick up the funds, "available" according to status. This company is a total scam. They hold the money to their benefit, issue a credit in 3-10...

Western Union Financial Services / beneficiary

Ashley Nicole Watt on May 27, 2018

I've been getting emails saying I'm a benifcary to a lump sum of Five Million, Five Hundred Thousand dollars usa money if this is so why do i have to pay to get it? I have kids and bills and wanna move so pay me the money of Five Million, Five Hundred Thousand dollars problem solved if...

Western Union Financial Services / banned for no reason!

Leoinvegas on Jan 4, 2018

I have used Western Union approximately 10 times over the last 5 years. Yesterday, I went to Western Union to send my brother some money. Everything went as expected except for him being able to pick up his money. He was once informed that it wasn't available yet to come back later. He...

Western Union Financial Services / wire transfer to fraudulent person

Baba T on Dec 17, 2017

On 11/2/17 sent payment to an individual named Cora Kennedy for supposed private lender named Kevin Kutnink, Golden Money Loans and Savings Management. He said it was his account manager. This was sent to her needing name and state which is NC only. Transaction number is 0798799818, fraud...