Attempted to use Western union to send just over $1500 to a different Country. First transfer sent was canceled by western union, but money was withdrawn from our account with a promise of a refund after my call, tried again, transfer was again eventually cancelled by western union but more money withdrawn. After hours on the phone, and close to 3 weeks in, we still don't have our money...
Was given new MTCN # to pick up my own cash and waste 2 hrs of my time only to drive to 4 locations who either didn't have the $3100 or said thier machines where broken. This company is holding our cash and this is completely un acceptable. Thier resolutions team just skirts around the questions and keep saying funds are on thier way. Now finally making my recent call and again trying to find our cash they said we would need to wait another 7 days for the cash to arrive back into our account. I had heard this promise twice regarding these transactions and no cash is ever refuned by western union. This once popular company is going down hill. Just give me back my money so im not wasting my time on this any further.
Never pay from your account and better with credit card because they'll just keep it, cant believe this company is still allowed to operate.
We had also received a promotion to send money through western union claiming zero fees for the first transaction but still got charged with a higherrate than originally shown.
This service is a complete joke, go somewhere else, tons of great companies who dont live off your intrest..
Recommendation: To my enemies