West Elmnot trustworthy with their estimated delivery dates

This review was posted by
a verified customer
Verified customer

The table I ordered came in 3 months last year. On top of late, it came wrong. When i returned it, the delivery guy was extremely rude. He did not like to re pack it. This year, I ordered something else. They said 3 weeks when i order it. After 2 weeks, they say it make be another 3-6 weeks. They can't track it so they don't know when it will arrive. !!! She said she does not have the capacity to track an item. WEST ELM has to fix their delivery issues. or only offer things at the store, from the store. I am frustrated with the store

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