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Wegmans Food Markets
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Wegmans Food Markets complaints 176

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8:05 pm EDT

Wegmans Food Markets food poisoned

12 pm I went to wegman on luell Abe in rochester ny I ordered a medium tuna sub in which I split with my significant other after consuming her half of the sandwich she became sick and throwing up and later went to the ER where she was told she had been food poisoned

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What's wrong with you?
Coldtown, US
Apr 07, 2015 8:51 pm EDT

How fortuitous you gave her that half...

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9:26 am EDT
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Wegmans Food Markets the lack of care

To all employees of wegmans: i will always believe that one day, your store will close, and wegmans will go to some other place, the policy that concerns me the most is the fact that you cant / arent allowed to show any kind of caring and be allowed to give a hug or any kind of affection. I am betting very deeply, there will come a day, when wegmans closes and they go out of business because the employees walked away and got tired of dealing with cold hearted people. Great way to keep a business going. And the really screwed thing is they are seen as " a great place to work at"###. The day is coming where a employee will go postal and kill or stab a management person. And thats just the beginning

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Update by dreamer66
Oct 19, 2012 7:55 am EDT

you really have no idea as to what happened and i wont waste my time with a ignorant person

Update by dreamer66
Oct 18, 2012 12:37 pm EDT

like i said, I NEVER WORKED FOR WEGMANS!

Update by dreamer66
Oct 18, 2012 7:21 am EDT

I DONT WORK AT WEGMANS, THAT SHOULD CLEAR UP ANY CONFUSION.

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Mike ODell
, US
May 03, 2016 3:15 pm EDT

I go to the Tilghman Wegmans and have found too many Private label products and not enough of the national brands. I do not care for the quality of most of Wegmans private lable products. The Kashi Pizza seems to longer carried as I found out today from a rude employee. Speaking of rude Betty in the coffee stand is not up to Wegmans standards but her 'assistant' Patty sure is...

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Misty Cleveland
, US
Apr 30, 2016 1:22 pm EDT
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I have been on a strong narcotic for years, however whenever I try to have it filled it is never in stock and needs to be ordered. After all that the pharmacy still doesn't have it right and they have to give me one dose. I don't know if they understand that I can end up in the hospital for withdrawal symptoms. This is extremely dangerous and overwhelmingly a problem. They don't offer solutions that would be helpful. I'm going to have to take my business elsewhere if this continues!

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Reviewer41662
,
Feb 29, 2016 3:08 pm EST

Today i went to wegmans in wikes barre, pa. to purchase red leaf lettuce. Both the regular and organic were old limp and brown Wen i asked the older woman in the produce department about it she shrugged her shoulders and said "oh well..", abruptly turned and waled away. She turned so quickly that I couldnt see her name. She did not attempt to find fresher lettuce or anything. Very rude.

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anonymous579
, US
Jul 21, 2014 7:43 am EDT
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I work for Wegmans and am currently being harassed. I've brought it to the attention of management and they immediately responded and have done a great job so far dealing with the situation. Pending the outcome of the investigation of course i would have to say its been fair and impartial so far. I look forward to working for wegmans for many years to come. As to the original poster describing no affection allowed and what a terrible atmosphere it is that is just not true. We have a great and playful affectionate atmosphere except one that took it too far. I've never enjoyed a job more.

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You are NOT in fact a person known as V
Jackson, US
Oct 16, 2012 1:33 pm EDT

Hmmm, Brenda was biitch slapped in the office.

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Hugging situation
Thomson, US
Oct 16, 2012 10:01 am EDT

I work at the same Wegman's as you do. They have no problem with us showing affection with our coworkers, the problem is someone was recently fired for sexual harassment and that person(most likely you) is claiming that they have a no hugging no affectionate policy. The point is the person who he was being "friendly" with asked him to stop. He kept trying to get her to go out with him after work, sent her text messages, ect. It went so far that she had to get a restraining order and that person(most likely you) was fired. You can show affection, but you cannot force yourself on a person when they say no and back off, that my friend what you did is sexual harassment.

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10:16 am EST
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Wegmans Food Markets poor service

Only one cashier open 35 minutes before closing. The supervisor informed me that's all I should expect since they were closing in 35 minutes. There were 2 large orders in front of me and other shoppers still in the store. If your time is worth anything, the savings at Wegmans are not worth the wait.

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11:52 am EDT
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Wegmans Food Markets poor customer service

Has anyone noticed that brand name items are disappearing from the shelves of this chain? Items I used to purchase at Wegman's because of their fair pricing are no longer being stocked in this store. One has only to walk down the aisle in any product category in this store to see how the "Wegman's" brand is overtaking the displays in most sections. This is just one issue in what I perceive to be the recent deterioration in customer care at this store. When you complain about a particular business practice, customer service either ignores your comments or just plainly tells you that you can take it or leave it. I choose to LEAVE IT.

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Wegmans Sucks, Can't won't operate honestly, and does not know the first thing about serving people in a restaurant environment Over the past few years Wegmans Food Markets has tried to push into ad-hoc dine in service. I will never use their dine-in service again- nor should you here is why: The Sub Shop at Geneseo is one such example. I was sitting there...

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9:10 pm EDT
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I went food shopping at Wegmans on 6/02/2011. I found a foreign material in the Wegmans Singles, American Cheese, After I have used a few slices for my family I added to their Hamburger today at lunch, when I picked up one more slice for me I noticed a brownish material inside the cheese slice before I opened it. It was disgusting knowing that my husband...

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10:10 pm EST

Wegmans Food Markets scam

BUFFALO, N.Y. (WIVB) - A western New York supermarket chain is warning customers to watch out for bogus checks in the mail.
Wegmans says a number of customers have been calling in, claiming they won a sweepstakes. The checks range in amounts up to $3, 900, but also asks the winner to pay fees and taxes before it can be cashed. They're even asked to call a number to provide information.
Fraudulent checks are being floated with the name of Wegmans Food Markets Inc., the Rochester-based grocer said.
On Friday, Wegmans began alerting consumers to a scam that involves fraudulent checks bearing the company’s name in mailings.
Nearly all who have contacted Wegmans live in states outside of Wegmans’ market area, and a few live in Canada, Wegmans officials said.
The face amount of the checks is between $2, 700 and $3, 900. The letters claim the recipient has won a sweepstakes or lottery and ask the recipient to pay upfront fees, or taxes, before the check can be cashed, or the mailer instructs the recipient to call a number to provide additional information, according to Wegmans.
“We immediately notified law enforcement authorities when we became aware of the bogus checks, and the matter is now in their hands. We urge consumers who receive such a check to contact their local authorities, ” said Jo Natale, Wegmans’ director of media relations.

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12:53 pm EST

Wegmans Food Markets pays off employes to keep quiet

Wegmans will fire you if you say anything negative about them. They keep everything wrong hush- hush. And than they pay you to keep quiet about their stores. They have very good attorneys. We laugh when they are again name employer of the year. This is a joke in Rochester where they started. Employess are not allowed to talk to other employees about anything wrong with Wegmans because they will get fired if overheard. And once you make your 10 years they will find a way to fire you And their products!. Try purchasing a can of their chicken noodle. All broth and 1 noodle. Poor quality items with their names on it. They have gotten rid of most of the famous brands. And never buy their noodles. They get gummy.

Alex Baldwin should talk to the people in Rochester before endorsing them.

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and gal
, US
Mar 24, 2018 11:04 pm EDT

Typical Wegman's and crooked Hilary..trash and blame the victim.

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themoreyouknow
, US
Feb 01, 2013 11:31 pm EST

1>Asking for I.D.'s is REQUIRED by state law. Police officers are regularly sent to grocery and convenience store locations to ensure that this law is being followed. The store will not risk its license, and the cashier wont risk losing their job or receiving a fine for underage sale of alcohol. If you're in your 40's or above you've been buying alcohol long enough to know you need your I.D.
2> Wegmans didn't get rid of nabisco saltine crackers. nabisco pulled the product from the shelves while it changed both the packaging and the shape of its saltine crackers.

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maple hill 1948
Penfield, US
May 05, 2012 1:26 am EDT
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Wegmans brags about how great they are as a shopping experience, member of the community, and a place of employment. I can only comment on the shopping experience and do have some complaints as listed below.

1> Asking for ID's from people in their 40's and above is so ridiculous I have a difficult time talking about it. I think you do not give enough credit to your cashiers to be able to think on their own and card people that need to be carded only.
2> The continued erosion of product choices to push your own brand. A case in point is the removal of Nabisco Saltine crackers (only the number 1 selling saltine on the planet) to push your own crap and the inferior Keebler brand.
3> Last but not least is the overpriced and over sized subs that you continually push. While the subs are fine if you are a voracious eater the fact that you do not offer subs on a smaller role is obscene. You could even cut a 7 inch in half and reduce the price.

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2:46 am EST
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Wegmans is very unprofessional. During the hustle of christmas week I made the mistake of shopping at this store. After an eight hour day of work I went grocery shopping picked up a few things, ordered a large sub and chinese food from the walkery. Every cashier line was open and crowded so we made our way over to the pizzaria to cash out. While there...

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12:15 pm EST

Wegmans Food Markets very poor customer service

I shop regularly at the Wegmans Dulles in Sterling, VA. In late November, I was hopping with my wife at this store. We went over to the meat area and I picked up a package of 6+LBS of ground beef for 1.99LB. In the past I have had the meat counter person break up the package in into 4 smaller packages that are freezer wrapped. Never had a problem in the past. I have done this 4 or 5 times before at two different Wegmans stores. This time the meat counter guy told me wait and went into the back room. After a few minutes he re-emerged and said it was store policy not break up packages. I asked to speak to the meat manager. They made me wait several minutes before he arrived along with an assistant store manager. I told them that this has been done many times in the past. They responded saying it should never have been down in the past. They said if wanted the package broken up I would be charged a higher price. They made some lame comment about Costco not breaking up meat packages. That's why I shop at grocery store, so I can get some customer service. Both managers were rude and very adament on their stance. I got overwhelmed with emotion at their lack of empathy that I responded with profanity. My wife immediately exited the store, leaving our cart their. I latter called the store to apologize for my profanity but stated that their policy stinks on ice. The next day I called Wegmans consumer affairs and told them what happened. I was patronized by the representative. I won't shop their any more. I went to another grocery store and they were happy to package meat for me the way I requested.

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old man
, US
Feb 28, 2021 8:20 am EST

Sunday morning 7:45 am. Tried to buy 3 bagels went to Cust Svc asked how use self service machine. Lines too long for cashier. Too busy doing paperwork told me enter 115. Waited 8 minutes for a station to be free. Entered phone number 2 times wouldn't take it. Enter 115 number quantity 3. wouldn't let me check out. walked back to Cust Svc told I had to wait. Guess what keep your darn bagels I left them on your counter. Hire people to help or hire more cashiers. Princeton Nassau Blvd store

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ricoberto
, US
Feb 08, 2011 9:58 pm EST

you got to stupid to leave your full name and address on here.

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sheila Bernard
Williamsville, US
Jan 04, 2011 6:51 pm EST
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During the week of new years eve, i visited your Sheridan Drive Store, as I was preparing for the New Year and had much shopping to do for my company FOR THE CELEBRATION. aLL WEEK THERE WAS HARDLY ANY PKGS OF CHOPPED MEAT, which I found odd. Upon inquiry, I was told they were out and a delivery was cmg Thursday. I visited store Thursday at 7a.m. and low and behold, thje case was filled with Ground Sirloin. I purchased three huge pkgs for our dinner to be used New Years eve the next night. Upon opening them on Friday the 31st at around 8.P.m to start my tacos, the pkg appeared a funny color, was dripping blood all over the place, and had a freezer smell to it. It actually looked and smelled spoiled. The next day I sent my husband tothe store to get a credit( Each pkg was a minimum of 17 dollars and 50 cents. My husband presented the situation to your manager Eric, who told him he would not take it back without a receipt!I never save my receipts, as i clearly have no intention of returning food I purchase, and if it is spoiled, I never ever am asked to produce one; just given the credit. Further insulting, when I telephoned Eric, he rsised his voice and said, the pkgs were labeled use by Dec 31st! I asked him why would they put something out thatwas so old without labeling it, or even discounting it if it is too old to sit on a shelf for at least a week, which i do think is customary at Wegmans. Eric began to argue with me and told me I should have looked! I tole hime I have been a Wgmans shopper for 20 years and never ever was I treated this way; I had enough faith in the meat dept.that they would not put out soon to spoil meat after 20 years of shopping in the butchery there. Eric insisted it was my fault, i should have looked and he basically hung up on me! I spend over 800 a week in that store, and even your assistant manager apologized as he knows me from shopping there almost every day. Whether I am there just once, or every day, however, it should not make any difference. I am not asking for preferential treatment, but if you look up my account, you would see what I mean about being a dedicated consumer. How dare this manager talk to my husband that way, talk to me that way and refuse to issue a credit? I was embarASSED ENOUGH nEW yEARS EVE NOT BEING ABLE TO SERVE DINNER PRIOR TO OUR DRINKS. The preparation time, ingredients for the tacos, the taco kits, soft, hard, whole wheat, gluten free beans, chips, salsa, cheeses, lettuce, tomatoes, guacamole, avacadoes, all bought in vain, money wasted and spent in your storeto serve this Mexican Dish to my family and friends( 15 out of town starving dinner guests, real nice, huh?) just angers me even more. I deserve my store credit, not just for the 50 dollars of meats, onions and all the above ingredients, well over two hundred dollars woth of items, not including the time and energy shopping, chopping, preping and buying mexican decorations to go with my dinner that never transpired. All I asked for was the credit for the chopped eat, but in retrospect I deserve alot more than the gift card for the chopped meat!eric needs to learn how to talk to customers and be professional as well. Everyone at this location who know what happened is equally disturbed about this. I think you should know how one overempowered individual could ruin your reputation, and chase potential and existing old timers like me away. Thank you. Sheila Bernard
41 Turnberry Drive Williamsville New York 14221

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foodie detective
, US
Dec 21, 2010 5:51 pm EST

You miss the whole point of bulk packaging which promotes a lot of product in a big package at a better price! Presumably, less labor and wrap were expended to sell more product thereby justifying the lower price. Asking a meat clerk to discard the bulk package altogether and repackage its contents into four new little trays defeats the whole purpose of a bulk sale! To think that you had the audacity to expect this service AND no capacity to understand or accept why it was being refused is ludicrous. Complaints like this needlessly trash reasonable policies and don't deserve the internet space they occupy.

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6:26 pm EST
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Wegmans Food Markets pharmacy

Wegmans Pharmacy slogan needs to be changed to “Everyday you get out Best….just not today”. I must say how appalled I am in the way Wegmans Pharmacy has been treating it’s customers. Even as an onlooker I have noticed other customers being belittled and mistreated as patients being forced to accept anything and everything told to them by the pharmacy. Being certified in the field of pharmacy I know the rules and laws both state and moral for treating patients, thus I am aware of the options that are available to me as a patient. Options being withheld by Wegmans. An important prescription was not in stock due to their order being held up by a storm, and I was told they were to borrow the medication from a neighboring Wegmans to insure I would not be left without. Upon arrival to the second Wegmans, 20 miles later, I was encountered by a frustrated pharmacist yelling that the other Wegmans made an error and he would NOT fill my prescription due to insurance regulations nor lend the medication, and that I should have been notified, which I was not. Neither store would take responsibility for the error thus I was forced to go without, and to leave a pharmacy that had my medication, because he simply “chose” not to help. With frustrations flaring due to lack of reasoning behind their actions I was simply left at the counter as they walked away from me. Now frustrated to the point of tears and out of options I contacted the pharmacy manager, and a front-end manager who then referred me to complain to corporate, and so that is what I did. The physical repercussions of going without this medication was unacceptable and complaining to an email was not sufficient, so I contacted the Pharmacy to have the manager return my call to discuss the inappropriate way I was treated. In the end I voice my opinion via email to the corporate office twice, made a complaint to the front-end manager, and left a message for the pharmacy manager, in which I did not receive a response from either the local level or the corporate office, not even an apology. A company that does not accept that fact that a medication is life altering should not be in the medical customer service field. Wegmans may keep their customer’s coming back due to low prices, but their customer service is becoming even lower.

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themoreyouknow
, US
Feb 01, 2013 11:46 pm EST

if you are going to pass yourself off as someone who works in a related field to your complaint, you might want to know what that field is actually called."certified in the field of pharmacy"...how about pharmaceutical sales or pharmacology?...nope looks like you're only certified in ###

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2:43 pm EDT

Wegmans Food Markets disgusting produce

On several occasions I have found either completely rotted fruit in the Irondequoit wegmans produce dept. I have given it to the employee on duty. I would expect them to be very concerned. Each time they just take it and never apologize. I'm talking about green moldy smushy lemons here...uggh. Rotted tomatoes with bugs all over them most recently, and in case they try to say this is bull, I could easily video it on any cell phone and prove it to them.

What is the deal. I once had to bring back a gourmet candy apple teaming with little ants inside - no they did not come from my home - one of the produce managers said "oh, that happens sometimes".

Their strawberries consistantly look like crap. One time the Wegmans big shots were in the store and one of the higher ups in the produce dept was spouting some pro Wegmans bs. He tried to tell me that he personaly inspects and eats some of the strawberries every day to see if they're fresh..bull$%^&. If he did indeed do that he would see the half dead moldy strawberries sitting there just about every day. I've even had cashiers agree that the strawberries look terrible most of the time.

When will they wake up over there ?

They also discontinue brands all the time whilst crowding the shelves with their brand...annoying.

They also seem to run out of the same things over and over again. These products remain out of stock for weeks at a time. Hello, if you're selling alot of something why not order more ?

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Janet mcloughlin
Cicero, US
Jan 27, 2015 3:32 pm EST

I have been in customer service for 28 years and we do whatever it takes to keep a customer I'm very disappointed that I had to go through 2 customer service phone calls and take more time out of my day for wegmans to make a wrong right when all I was asking for was $6 when I had a week of bad pineapples I bet danny would not be happy with his customer service department company's spend so much money to get new customers and forget about the loyalty of those they already have by the way I go to wegmans everyday for my pineapple and yogurt good thing price chopper is half a mile away

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Janet mcloughlin
Cicero, US
Jan 27, 2015 3:19 pm EST

I am so disappointed with customer service department I buy a pineapple everyday and there was 2weeks that the pineapples were really bad they were half the size they usually are and tasted disgusting ing I called customervservice and the first time the lady couldn't get off the phone fast enough then I called back and talked to Debbie and she took my info and asked me what I was looking for and I said if just to be combinsated for 2 pineapples and she didn't even do that I didn't know wegmens couldn't affort $6 to keep a customer

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8:33 am EDT

Wegmans Food Markets my 86 year old father could not buy beer because he no longer drives

Why is it at you're store on peach st you card all customers for beer sales ? My 86 year old father could NOT buy beer because he no longer drives ! Very poor you really can't tell he is old enough ? And why the hell do you scan all drivers licences where is this scanned info going too ? There is NO rash of fake drivers licences going around so thats bull ! I have 3 friends that own 2 bars and a beer distributer they are not seeing fake id's. If a customer looks underaged card them like everyone else I still think this scanned info you're sending some where could be going to pendot for all I know..Well Keep scanning I won't shop ever again at wegmens and you just lost 7K a year ! I'll shop and buy my beer at Giant Eagle.. And the one clerk told me wegmans turned down a 101 year old guy because he had no ID ! Are you kidding me ! You're policy sucks ! And you lost a good customer you're loss and a lot of other people are complaining about this too don't believe me stand by the beer checkout for a hour...Good BY Wegmans!

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RANDY
,
Nov 03, 2008 8:58 pm EST

Had raw spicy tuna (Sushi) on oct. 17, 2008.
My son (10) & i were sick for over (2) weeks.
The hospital had taken blood & told us of
Elevated levels of parasites probably due to raw fish products. I alerted wegmans because this is the only fish my son and i had for months; and we were sick the following day. The wegmans corporate office is very disconnected. They asked how my son and i were and when i told them we are still not well, especially my son, who has had vomiting and diarrhea for (2) weeks; made the wegmans corp. Office immediately go on the defensive and tried to intimidate me like i was lieing. In the past i would shop for lunch and groceries a few times a week, but now, i am not happy with wegmans and the way they approached the situation.

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Weggies manager
, US
Jan 23, 2014 3:49 pm EST

You don't have to drive to have identification. I know it can be a hassle but it is the law to card people and as we are a self-insured store we don't want to be liable. If we sell beer to someone without ID and something awful happens as a result - we can be held liable. We also participate in the BAR program where secret shoppers come and make sure we check ID - resulting in a pass or fail.
You should take your father to the DMV, we have a traveling DMV that comes to my town once a week and is rarely busy. A state ID card will cost about $10 and last for years. You can also use your passport or military ID if you have any of those.

Also, a little kindness goes a long way. I am a manager and can decide to skip the ID if I think you are obviously old enough. However, if you are giving my cashiers a really hard time over something they MUST do (literally can not proceed without punching a date into the register) I will smile and tell you regrettably that there is nothing I can do.

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WeggysCashier
Rochester, US
Aug 31, 2013 11:29 pm EDT

As a cashier at Wegman's, this is how it works for those oblivious to this fact:
When scanning any alcoholic products, we are given a notice on our screens that the beverages, in fact, are alcoholic. At the same time you might notice a teeny little notification that says MMDDYYYY. Want to know what that means?

That means that we have to enter in your date of birth, otherwise we can't possible sell the product. Without a license, we *can* summon a manager who can give the go ahead to request the date of birth from the person instead, but this is rarely the case.

If this didn't occur with your case, I apologize on behalf of Wegman's.

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John Tucker Jr
, US
Mar 09, 2020 10:46 am EDT
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Explain to me why this is the case at Wegmans, but not at any other grocery store or liquor store that I'm aware of... You need to get a new system; it's clearly antiquated as is this absurd policy, which serves no purpose other than to piss off and inconvenience customers. I'm sorry you're in a position where you feel you have to defend a ridiculously absurd policy, because your scanning system does not prevent you from inconveniencing customers. When a policy inconveniences and pisses of customers, you need to change it and not make excuses for it. There must be a way of overriding the birth info during the scanning process... whatever, your store management needs to figure it out, because it is not a customer friendly policy.

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dreamer66
, US
Oct 18, 2012 12:40 pm EDT
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sad that you were treated in this fashion, i am barred for being kind to a employee, and i have never worked there nor would i ever work there.i see the day coming where there is store shootings and the people working there start going to other stores

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jaberwocky
Fort Wayne, US
Nov 20, 2011 4:33 pm EST

in my state, cashiers at ALL stores must check ID's for alcohol sales whether the person is 21 or 100. If they don't, they can immediately be fired. Not to mention, if they don't check the ID and the customer happens to be a cop or someone else who goes and reports them for not checking, that store will be fined for breaking the law.

Its an annoying law, I agree. But at the same time it takes the burden of guessing the ages of customers off the cashiers.

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John Tucker Jr
, US
Mar 09, 2020 10:36 am EDT
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What state is that?... I know of no state where that is the case. I can't imagine any group of legislators in any state passing such an absurd law. Give me that state -- and if what you say is true -- I will give you the dumbest group of legislators on the planet.

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Wlover45
, US
May 24, 2011 11:25 pm EDT

i think all of you guys are being over dramatic. Wegmans is an amazing place to shop and work at. the only reason they check everyones id is to be safe and make sure people that are of age give it to people that arent and that shows that wegmans cares. everyday they try to do their best and they are just people, like you and me trying to make a living. the only reason they can be moody sometimes is because OF YOU OBNOXCIOUS AND RUDE CUSTOMERS! so what if they mess uo, that just shows they are human.they arent perfect. wegmans is always helpful and nnice unlike walmart and pricechopper where they give you dirty looks and dont even help.so be lucky there is a place like this and STOP trying to get attention and trying to put down wegmans because your jealous that you dont work at a great as a place as there.all their emplyees are nice to eachother and treat everyone like family.oh and about the beer thing its a policy, a rule...a law.its a law in most states and even if its not wegmans wants you to be SAFE.someone could easily be 21, buy a case of beer and give it to minors ok so next time you go into wegmans look around and see the family

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John Tucker Jr
, US
Mar 09, 2020 10:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Wlover45

Are you serious! That's utter poppycock. There is NO logical reason to card someone who is obviously much older than the legal age to buy alcoholic beverages... No reason whatsoever. Your reasoning is wholly without merit; it lacks any foundation in sense because it makes absolutely no sense.

ComplaintsBoard
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8:55 am EDT

Wegmans Food Markets I went there recently and a manager was very unhelpful and rude

I love Wegmans and gong there. its the best store around but i have a complaint. I went there recently and a manager was very unhelpful and rude. Where can i report this to Wegmans? Is their some corporate site where i can go to complain about this?

I wont stop going to Wegmans because it is so good but they should know about this person because it could hurt business from others.

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Nicole.
, US
Sep 07, 2011 4:06 pm EDT

I miss that store so much! It was my favorite place to food shop.

Here is a link for their customer service contact: http://www.wegmans.com/webapp/wcs/stores/servlet/CategoryDisplay?categoryId=256608&storeId=10052&langId=-1&catalogId=10002

ComplaintsBoard
T
10:51 am EDT

Wegmans Food Markets the store is always clean and well stocked, and the staff is very knowledgeable and helpful

When Wegmans opened a number of years ago it had an amazing impact on the quality of food shopping in the Lehigh Valley. Normally I hate to go shopping but the local Wegmans is a very pleasant social experience. The store is always clean and well stocked, and the staff is very knowledgeable and helpful. Thumbs up to a great store!

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Gail Barket
West Pittston, US
Dec 02, 2023 9:24 am EST

Wednesday-Nov.--[protected]:30 PM-Wilkes-Barre-Pa Location--Bought the apple pie for Thanksgiving desert-This has to be the worst apple pie I ever had. The crust was hard and the apples were dried out. 15.00 for this pie.

I could not serve it to my guest. I like Wegman's, but where is the quality control.

I was highly disappointed.

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AlwaysBlue
, US
Nov 19, 2023 10:17 am EST
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Pittsford Wegmans Thursday afternoon [protected]:

They didn't have any fennel and the Rotisserie Chicken was $14!

The Pittsford Wegmans is more expensive but $14 for a chicken!

The price is up at other Wegmans for the rotisserie. I won't be buying this anytime soon.

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Joe DelVecchio
, US
Aug 05, 2019 8:05 pm EDT

all your rice cakes, coco lace, Parm, plain, ARE STALE ! We purchased 4 kinds for a family vacation recently and threw them all out! I would like an explanation and refund. We had always enjoyed these products in the past because of their lower calories/fat but when they are stale they are not edible.

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Lonners
, US
May 18, 2019 7:43 am EDT
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We use to get the large take out pizza and we'd always have left overs for others, now the large has shrunk and we can barely feed a family of 5 and no left overs, this is unacceptable and we would love to have the bigger pizza back, the large please

ComplaintsBoard
K
6:45 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Wegmans Food Markets rachel monk, pharmacy manager

I was hit in Wegmans parking lot on Pond st in Syracuse ny i needed my rx's transferred to the Wegmans in Cicero, I have been nothing but hassled, screamed at in my face. Her name is Rachel Monk Pharmacy Manager, very rude, stuck up and did not care about me the patient. All's I wanted was my mediciation.

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Kmskms
, US
Nov 15, 2018 4:38 am EST

I found a bug in my macaroni and cheese it looks like a maggot or something it was definitely in the box before I made the food.

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Tina DiRienzo
, US
Nov 13, 2018 1:41 pm EST

There was an odd substance in the can along with the green beans. This raises concern weather this can is edible or not?

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Lej Jaz
, US
Nov 13, 2018 1:08 pm EST

I am not satisfied with the seafood bar because, I ordered a cheeseburger and ceaser salad. While I was eating I found a white hair in my salad and it was very discusting. The reason why I didn't complain right there is because I didn't want anyone else to be discusted by the situation 12/1/16 op# 99777

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Sarah Duggan
, US
Oct 02, 2018 10:14 pm EDT

Please do not discontinue the original garlic Parmesan chicken breast. Recently our family has noticed a new chicken cutlet with a garlic butter has now replaced the old garlic parm chicken breast. The new cutlet is not nearly as good as the previous chicken breast. Also is appeared to always be on demand in our nearby store.

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James Ewing
, US
Aug 28, 2018 6:45 pm EDT
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On 1/7/18 we paid $3.36 per box of Red Rose decaf and today, 2/12/18 we paid $3.69. A 33 cent increase or 7%. Why the huge increase in just over a month?

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Kathleen Koster
, US
Aug 15, 2018 10:48 pm EDT
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Although tasty this is not true tabouli salad. Its ingredients list organic Bulgar but there is no bulgar wheat in it. I believe main ingredient is coucous.
I do wish you would make a true tabouli salad so I wouldn't have to travel all the way to BJ's to get one.

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Teresa39994
New York, US
Jul 19, 2011 6:06 am EDT

I can recommend a reputable pharmacy www.pill24.org I received the order and it was on time and the pills work great.
P.S. 5% discount coupon code: 9sh73h

About Wegmans Food Markets

Wegmans Food Markets is a supermarket chain offering a variety of groceries, fresh produce, bakery items, and prepared foods. They also provide pharmacy services, catering options, and online shopping with delivery or pickup. Wegmans emphasizes a diverse selection of organic and specialty foods.

Wegmans Food Markets Customer Reviews Overview

Wegmans Food Markets is a family-owned U.S. supermarket chain with a focus on providing a variety of groceries, fresh produce, and ready-to-eat meals. They offer a wide selection of organic and conventional items, including a diverse range of international foods. Wegmans also provides pharmacy services, catering options, and online shopping with delivery or in-store pickup. Their stores are known for having a bakery, deli, and seafood department. Customers can also find household goods and personal care products within their aisles.
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Overview of Wegmans Food Markets complaint handling

Wegmans Food Markets reviews first appeared on Complaints Board on Jul 8, 2009. The latest review Subject: Unpleasant Experience at Great Northern Store in NY Dear Cashier Training Manager, I am writing to share my was posted on Apr 3, 2024. The latest complaint poor service was resolved on Nov 20, 2011. Wegmans Food Markets has an average consumer rating of 1 stars from 181 reviews. Wegmans Food Markets has resolved 4 complaints.
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  1. Wegmans Food Markets contacts

  2. Wegmans Food Markets phone numbers
    +1 (800) 934-6267
    +1 (800) 934-6267
    Click up if you have successfully reached Wegmans Food Markets by calling +1 (800) 934-6267 phone number 0 0 users reported that they have successfully reached Wegmans Food Markets by calling +1 (800) 934-6267 phone number Click up if you have UNsuccessfully reached Wegmans Food Markets by calling +1 (800) 934-6267 phone number 0 0 users reported that they have UNsuccessfully reached Wegmans Food Markets by calling +1 (800) 934-6267 phone number
    Wegmans Food Markets
    +1 (877) 934-2479
    +1 (877) 934-2479
    Click up if you have successfully reached Wegmans Food Markets by calling +1 (877) 934-2479 phone number 0 0 users reported that they have successfully reached Wegmans Food Markets by calling +1 (877) 934-2479 phone number Click up if you have UNsuccessfully reached Wegmans Food Markets by calling +1 (877) 934-2479 phone number 0 0 users reported that they have UNsuccessfully reached Wegmans Food Markets by calling +1 (877) 934-2479 phone number
    Wegmans Pharmacy
  3. Wegmans Food Markets emails
  4. Wegmans Food Markets headquarters
    1500 Brooks Avenue, PO Box 30844, Rochester, New York, 14603-0844, United States
  5. Wegmans Food Markets social media
Wegmans Food Markets Category
Wegmans Food Markets is related to the Grocery Stores and Market category.

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